https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FDigitalChannels%2F9.0.000.90 2026-05-04T02:02:29Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/9.0.000.90&diff=125588&oldid=prev 2022-07-28T19:21:28Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 19:21, July 28, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l9" >Line 9:</td> <td colspan="2" class="diff-lineno">Line 9:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TicketNumber=NEXUS-6447</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TicketNumber=NEXUS-6447</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Content=Agent <del class="diffchange diffchange-inline">Desktop</del>: The Conversation and Communication tabs chat history transcripts now display structured messages.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Content=Agent <ins class="diffchange diffchange-inline">Workspace</ins>: The Conversation and Communication tabs chat history transcripts now display structured messages.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|LocalContent=Agent <del class="diffchange diffchange-inline">Desktop</del>: The '''Conversation''' and '''Communication''' tabs chat history transcripts now display structured messages.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|LocalContent=Agent <ins class="diffchange diffchange-inline">Workspace</ins>: The '''Conversation''' and '''Communication''' tabs chat history transcripts now display structured messages.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/9.0.000.90&diff=91900&oldid=prev 2021-06-10T18:40:34Z

<p>Published</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558<br /> |JQL=issue = NEXUS-6447 OR issue = NEXUS-6409 OR issue = NEXUS-4529 OR issue = NEXUS-6433 OR issue = NEXUS-6431<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2021-06-10<br /> |Highlight=Structured message support in the Communication and Conversation tabs.<br /> |ReleaseNumber=9.0.000.90<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-6447<br /> |Content=Agent Desktop: The Conversation and Communication tabs chat history transcripts now display structured messages.<br /> |LocalContent=Agent Desktop: The '''Conversation''' and '''Communication''' tabs chat history transcripts now display structured messages.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-6433<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Reporting: All inbound messages for CX Campaign records are now reported to CX Contact.<br /> |LocalContent=All inbound messages from CX Contact campaigns are now reported to CX Contact.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-6431<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Outbound campaign records now support inbound Freeform Messages.<br /> |LocalContent=Outbound SMS campaigns now support inbound freeform messages.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-6409<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=PII enhancement: Privacy rules can now be created for email messages and workitems.<br /> |LocalContent=Personally Identifiable Information (PII) enhancement: Privacy rules can now be created for email messages and work items.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-4529<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Digital Channels no longer creates duplicate interactions if there is a delayed response from Genesys backend servers.<br /> |LocalContent=The system no longer creates duplicate interactions if there is a delayed response from Genesys backend servers.<br /> }}<br /> &lt;!--Template text generated from CSV--&gt;</div>

Matthew.west@genesys.com