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RN/DigitalChannels/100.0.140.7776 - Revision history
2026-04-12T01:31:34Z
Revision history for this page on the wiki
MediaWiki 1.31.1
https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.140.7776&diff=131745&oldid=prev
WikiSysop at 10:01, April 24, 2023
2023-04-24T10:01:08Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 10:01, April 24, 2023</td>
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WikiSysop
https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.140.7776&diff=131438&oldid=prev
WikiSysop at 13:31, March 11, 2023
2023-03-11T13:31:33Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 13:31, March 11, 2023</td>
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WikiSysop
https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.140.7776&diff=131402&oldid=prev
WikiSysop: Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-10580, NEXUS-10502) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-..."
2023-03-08T15:01:08Z
<p>Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-10580, NEXUS-10502) |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-..."</p>
<p><b>New page</b></p><div>{{ComponentRN<br />
|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558<br />
|JQL=issue in (NEXUS-10580, NEXUS-10502)<br />
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a<br />
|ReleaseDate=2023-03-08<br />
|ReleaseNumber=100.0.140.7776<br />
|PrivateEditionReleaseDate=2023-03-08<br />
|Highlight=A new interaction data key can be used to force or disable contact subscription for agents.<br />
}}<br />
{{Issue<br />
|TicketNumber=NEXUS-10580<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=A new interaction data key has been introduced in Digital Channels which can force or disable contact subscription for agents. Customers can set the ‘&lbrace;&lbrace;nexus_subscribe_on_accept&rbrace;&rbrace;' user data key to ‘true’ to force agent subscription to a contact and set it to 'false’ to prevent agent subscription to a contact.<br />
|LocalContent=A new interaction data key has been introduced in Digital Channels which can force or disable contact subscription for agents. Customers can set the <tt>nexus_subscribe_on_accept</tt> user data key to ''true'' to force agent subscription to a contact or set it to ''false'' to prevent agent subscription to a contact.<br />
}}<br />
{{Issue<br />
|TicketNumber=NEXUS-10502<br />
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br />
|Content=Updated RN: In some cases, the Digital Channels Social Hub Connector was unable to refresh the social configuration settings after a timeout period, which prevented incoming and outgoing messages from Facebook and Twitter. This issue has now been fixed.Former RN: After some timeout when nexus is unable to refresh the social channel list from the configuration channel list becomes empty and nexus stops accepting incoming messages for facebook and twitter. The issue has been fixed.<br />
|LocalContent=In some cases, the Digital Channels Social Hub Connector was unable to refresh the social configuration settings after a timeout period, which prevented incoming and outgoing messages from Facebook and Twitter. This issue has now been fixed.<br />
}}</div>
WikiSysop