https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FDigitalChannels%2F100.0.133.6847 2026-04-21T05:12:43Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.133.6847&diff=130873&oldid=prev 2022-12-13T06:00:41Z

<p>Created page with &quot;{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=project = NEXUS AND fixVersion in (100.0.133, 100.0.132, 100.0.131) AND labels in (RN) ORDER BY priority D...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558<br /> |JQL=project = NEXUS AND fixVersion in (100.0.133, 100.0.132, 100.0.131) AND labels in (RN) ORDER BY priority DESC, updated DESC<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a<br /> |ReleaseDate=2022-12-07<br /> |Highlight=Facebook and Twitter messages sent by an agent with both text and images are now combined into a single message or post.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-10323<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=A proper error message is now displayed when an agent or supervisor attempts to hide or delete a Facebook comment and the process fails.<br /> |LocalContent=A proper error message is now displayed when an agent or supervisor attempts to hide or delete a Facebook comment and the process fails.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-8134<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Facebook and Twitter messages sent by an agent with both text and images are now combined into a single message or post. Previously, these were displayed to the customer as multiple messages or posts.<br /> |LocalContent=Facebook and Twitter public messages sent by an agent with both text and images are now combined into a single message or post. Previously, they were displayed to the customer as multiple messages or posts.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-9579<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=The Admin UX hasn’t the capability to restrict access to Standard Response, Field Codes, Field Values, PII tabs. The issue has been resolved<br /> |LocalContent=In Designer, the Digital Resources section for Standard Responses, Field Codes, and PII Manager now displays properly. Previously, Designer Business Users were unable to access the section.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-10092<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Digital Channels now allows customers to set a specific list of SMS opt-in and opt-out keywords at their tenant level.<br /> |LocalContent=Digital Channels now allows customers to set a specific list of SMS opt-in and opt-out keywords at their tenant level.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-9968<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Designer now properly handles bot interactions when re-joining a conversation. Previously, the Designer application might terminate the current bot interaction when re-joining a chat session.<br /> |LocalContent=Designer now properly handles bot interactions when re-joining a conversation. Previously, the Designer application might terminate the current bot interaction when re-joining a chat session.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-10289<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Digital Channels added validation for SparkPost webhooks for outbound email, so it is now configured with proper authentication.<br /> |LocalContent=Digital Channels added validation for SparkPost webhooks for outbound email, so it is now configured with proper authentication.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-10004<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Digital Channels Administration now shows the proper username when the user is logged in but does not have their first and last names set.<br /> |LocalContent=Digital Channels Administration now shows the proper username when the user is logged in but does not have their first and last names set.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-10199<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=The Conversation tab now displays a generic informational message when an agent is checking their voicemail.  Previously, there was an error message indicating something was wrong.<br /> |LocalContent=The Conversation tab now displays a generic informational message when an agent is checking their voicemail.  Previously, there was an error message indicating something was wrong.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-10288<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Digital Channels is now able to accept a webhook from SparkPost with multiple email messages and receipts in one request. Previously, just the first message or receipt was accepted and processed, while all others were ignored.<br /> |LocalContent=Digital Channels is now able to accept a webhook from SparkPost with multiple email messages and receipts in one request. Previously, just the first message or receipt was accepted and processed, while all others were ignored.<br /> }}</div>

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