https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FDigitalChannels%2F100.0.118.0865
RN/DigitalChannels/100.0.118.0865 - Revision history
2026-05-10T18:00:29Z
Revision history for this page on the wiki
MediaWiki 1.31.1
https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.118.0865&diff=124760&oldid=prev
WikiSysop at 17:45, July 19, 2022
2022-07-19T17:45:53Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 17:45, July 19, 2022</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=labels = "RN" and issue = NEXUS-8734</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=labels = "RN" and issue = NEXUS-8734</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, 8b480b3c-2733-433a-9166-eab2c2d0663a<del class="diffchange diffchange-inline">, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=<ins class="diffchange diffchange-inline">ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, </ins>577e188b-36c5-4733-86a7-e1d0d6564aff, 8b480b3c-2733-433a-9166-eab2c2d0663a</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2022-05-10</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2022-05-10</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2022-05-11</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2022-05-11</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|MixedModeReleaseDate=2022-05-10</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|MixedModeReleaseDate=2022-05-10</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|HighlightBoilerplateId=60d0a7d6-4d4c-496a-9743-f2bdb052b000</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues.</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">}}</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">{{Issue</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|NFBoilerplateId=7953209a-8b9a-4176-aa8d-3aa8f1471ab8</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|LocalContent=Availability of Social and Messaging channels for private edition deployments is to be announced separately.</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
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WikiSysop
https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.118.0865&diff=120201&oldid=prev
WikiSysop at 18:30, May 11, 2022
2022-05-11T18:30:49Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:30, May 11, 2022</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=labels = "RN" and issue = NEXUS-8734</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=labels = "RN" and issue = NEXUS-8734</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff<ins class="diffchange diffchange-inline">, 8b480b3c-2733-433a-9166-eab2c2d0663a</ins>, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1</div></td></tr>
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WikiSysop
https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.118.0865&diff=120125&oldid=prev
WikiSysop: Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=labels = "RN" and issue = NEXUS-8734 |DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, ec194bf2-b79a..."
2022-05-10T17:15:28Z
<p>Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=labels = "RN" and issue = NEXUS-8734 |DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, ec194bf2-b79a..."</p>
<p><b>New page</b></p><div>{{ComponentRN<br />
|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558<br />
|JQL=labels = "RN" and issue = NEXUS-8734<br />
|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br />
|ReleaseDate=2022-05-10<br />
|PrivateEditionReleaseDate=2022-05-10<br />
|Highlight=Resolved issues.<br />
}}<br />
{{Issue<br />
|TicketNumber=NEXUS-8734 and NEXUS-8845<br />
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br />
|Content=When calculating reporting data for facebook and twitter interaction start date has been calculated incorrectly (indicating date before actual start). The issue has been fixed.<br />
|LocalContent=For Facebook Messenger and Twitter Direct Messaging interactions, Digital Channels now correctly calculates the interaction start date for reporting data and all metrics that are calculated from the start date (for example, csg_SessionUntilFirstReplyTime). Previously, the start date was calculated to be before the actual start date.<br />
}}<br />
{{Issue<br />
|TicketNumber=NEXUS-8771<br />
|IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260<br />
|LocalContent=For Facebook Public and Twitter Public interactions, reporting data is not saved when an agent closes the session.<br />
}}<br />
{{Issue<br />
|TicketNumber=NEXUS-8793<br />
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br />
|LocalContent=Multiple messages sent into the same chat session in quick succession now create and route as a single interaction. Previously, in some cases, more than one interaction was created and routed.<br />
}}</div>
WikiSysop