RN/DigitalChannels/100.0.112.9013 - Revision history

WikiSysop at 15:20, March 30, 2022

2022-03-30T15:20:34Z

Mwest: Published

2022-03-10T18:53:03Z

Published

Mwest: Published

2022-03-03T13:49:24Z

Published

New page

{{ComponentRN
|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
|JQL=project = NEXUS AND issue = NEXUS-7954 OR issue = NEXUS-8339 OR issue = NEXUS-7587 OR issue = NEXUS-8289 OR issue = NEXUS-8146 OR issue = NEXUS-8141 OR issue = NEXUS-8295
|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2022-03-03
|MixedModeReleaseDate=2022-03-08
|Highlight=Extended Regular Expression support.
}}
{{Issue
|TicketNumber=NEXUS-8339
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=\[AWS]\[Azure]\[Mixed]:\[Fix]:Agents can no longer insert unsupported file type images from the *Responses* tab. Currently, Digital Channels supports the following file types for attachments: *.jpg, *.png, and *.gif.\[KNOWN ISSUE]:From the *Responses* tab, it is possible for an agent to insert a standard response containing one or more attachments that have an unsupported file type into a chat message. Messages with unsupported file types cannot be sent and attachments cannot be previewed. Currently, Digital Channels supports the following file types for attachments: *.jpg, *.png, and *.gif.
|LocalContent=Agents can no longer insert unsupported file type images from the '''Responses''' tab. Currently, Digital Channels supports the following file types for attachments: *.jpg, *.png, and *.gif.
}}
{{Issue
|TicketNumber=NEXUS-8295
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=\[AWS]\[Azure]\[Mixed]:Regular expressions are now supported for campaign keywords.
|LocalContent=Regular expressions are now supported for CX Contact keywords.
}}
{{Issue
|TicketNumber=NEXUS-8289
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=\[Private]:Regular expressions can now be used to override the region to enable agents to login in environments with multiple Genesys Web Services deployments.
|LocalContent='''Mixed Mode only''':Regular expressions can now be used to override the region to enable agents to login in environments with multiple Genesys Web Services deployments.
}}
{{Issue
|TicketNumber=NEXUS-8146
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=\[AWS]\[Azure]\[Mixed]:The user data of social interactions is now updated to include the detected language of the first message in the transcript.
|LocalContent=The user data of social interactions is now updated to include the detected language of the first message in the transcript.
}}
{{Issue
|TicketNumber=NEXUS-8141
|Content=see NEXUS-8146
|LocalContent=see NEXUS-8146
}}
{{Issue
|TicketNumber=NEXUS-7954
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=\[AWS]\[Azure]\[Mixed]:The nexus_asynchold_enable=false setting now works as expected when it is included in the creation of chat session parameters.\[KNOWN ISSUE]The nexus_asynchold_enable=false setting does not work as expected when it is included in the creation of chat session parameters.
|LocalContent=The '''nexus_asynchold_enable=false''' setting now works as expected when it is included in the creation of chat session parameters.
}}
{{Issue
|TicketNumber=NEXUS-7587
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Custom types of keyword groups and messages are now supported on the record and batch levels for SMS messages.
|LocalContent=Custom types of keyword groups and messages are now supported on the record and batch levels for SMS messages in CX Contact.
}}

@@ Line 2: / Line 2: @@
 |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
 |JQL=project = NEXUS AND issue = NEXUS-7954 OR issue = NEXUS-8339 OR issue = NEXUS-7587 OR issue = NEXUS-8289 OR issue = NEXUS-8146 OR issue = NEXUS-8141 OR issue = NEXUS-8295
-|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a
+|DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff, 8b480b3c-2733-433a-9166-eab2c2d0663a, ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 |ReleaseDate=2022-03-03
 |PrivateEditionReleaseDate=2022-03-10
 |MixedModeReleaseDate=2022-03-08
 |Highlight=Extended Regular Expression support.
 }}
@@ Line 48: / Line 49: @@
 |Content=Custom types of keyword groups and messages are now supported on the record and batch levels for SMS messages.
 |LocalContent=Custom types of keyword groups and messages are now supported on the record and batch levels for SMS messages in CX Contact.
 }}