https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FDigitalChannels%2F100.0.107.7040 2026-04-05T11:53:49Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/DigitalChannels/100.0.107.7040&diff=115235&oldid=prev 2022-01-11T14:23:11Z

<p>Published</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558<br /> |JQL=project = NEXUS AND issue = NEXUS-7794 OR issue = NEXUS-7595 OR issue = NEXUS-8047 OR issue = NEXUS-6875 OR issue = NEXUS-7597<br /> |DeploymentTypeId=577e188b-36c5-4733-86a7-e1d0d6564aff<br /> |ReleaseDate=2022-01-10<br /> |MixedModeReleaseDate=2022-01-10<br /> |Highlight=You can now add alternative text to images in HTML-based standard responses to make them WCAG compliant.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-8047<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=Digital Channels interaction User Data must now contain the following keys: nexus_contact, sys_nexus_submedia, and sys_nexus_session_id. Previously, Digital Channels interaction User Data was required to include ContactId.<br /> |LocalContent=Digital Channels no longer requires the '''ContactId''' key in the interaction User Data.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-7794<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=In the Communications tab, PII masking is now correctly applied to all messages. Previously, earlier messages containing PII received during an agent's current session might not have been masked until the agent logged in again.<br /> |LocalContent=In the '''Communication''' tab, PII masking is now correctly applied to all messages. Previously, earlier messages containing PII received during an agent's current session might not have been masked until the agent logged in again.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-7597<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=PII rules for History now apply to the Communication and Conversation tabs once the interaction is completed. For active interactions, the Agent scope applies to the agent handling the interaction.<br /> |LocalContent=PII rules for History now apply to the '''Communication''' and '''Conversation''' tabs once the interaction is completed. For active interactions, the Agent scope applies to the agent handling the interaction.<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-7595<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=You can now add alternative text to images in HTML-based standard responses to make them WCAG compliant.<br /> |LocalContent=You can now add alternative text to images in HTML-based standard responses to make them WCAG compliant.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=DES|version=Current|manual=Designer|topic=StandardResponses|anchor=accessible|display text=Make images accessible}}<br /> }}<br /> {{Issue<br /> |TicketNumber=NEXUS-8069<br /> |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260<br /> |LocalContent=Files downloaded from inbound WhatsApp messages cannot be opened until the agent modifies the filename by deleting text appended after the file extension.<br /> }}</div>

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