RN/Designer/100.0.207.0025 - Revision history

WikiSysop at 15:31, March 16, 2023

2023-03-16T15:31:35Z

WikiSysop at 20:01, March 15, 2023

2023-03-15T20:01:40Z

WikiSysop at 19:01, February 28, 2023

2023-02-28T19:01:34Z

WikiSysop: Created page with "{{ComponentRN |ComponentId=b9e5e9d4-37a0-4fa2-87a3-957773249c9b |JQL=labels=RNDES2070025 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-166738..."

2023-02-26T19:46:28Z

Created page with "{{ComponentRN |ComponentId=b9e5e9d4-37a0-4fa2-87a3-957773249c9b |JQL=labels=RNDES2070025 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-166738..."

New page

{{ComponentRN
|ComponentId=b9e5e9d4-37a0-4fa2-87a3-957773249c9b
|JQL=labels=RNDES2070025
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2023-02-28
|Highlight=*A new System Variable is available.
*Changes to Business Hours can now be saved or discarded.
}}
{{Issue
|TicketNumber=DES-14063
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Media Collection import no longer fails when there is more than one audio file present in the imported zip file
|LocalContent=Media Collection import no longer fails when there is more than one audio file present in the imported ZIP file.
}}

{{Issue
|TicketNumber=DES-13978
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=When changes are made to Business Hours, instead of immediately taking effect the user can choose to Save or Discard the changes.
|LocalContent=When changes are made to Business Hours, instead of immediately taking effect the user can now choose to save or discard the changes.
}}
{{Issue
|TicketNumber=DES-13897
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=On the *Play Message* block, you can now specify the duration of *Announcement* type prompts using the new *Audio length* and *Time offset* settings for External Audio. This enables you to interrupt hold music at specific intervals to play an announcement to the caller (for example, to provide a regular update of their estimated wait time).
|LocalContent=In the '''Play Message''' block, you can now specify the duration of '''Announcement''' type prompts using the new '''Audio length''' and '''Time offset''' settings for External Audio. This enables you to interrupt hold music at specific intervals to play an announcement to the caller (for example, to provide a regular update of their estimated wait time).
}}
{{Issue
|TicketNumber=DES-13767
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=For iWD and Advanced Email related interactions, there is now a built in 5s delay when Terminate block or Finalize phase are executed before the interaction is terminated. This avoids race conditions that could impact normal execution such transfers to queues and interaction property updates.* Note: Designer applications need to be republished for this change to take effect
|LocalContent=For Intelligent Workload Distribution and Email for Multicloud CX related interactions, there is now a 5-second delay added before the interaction is terminated when the Terminate block or Finalize phase is executed. This is incorporated to prevent race conditions that could impact normal execution of transfers to queues and interaction property updates. '''Note''': Designer applications must be re-published for this change to take effect, and we strongly encourage all customers using Intelligent Workload Distribution or Email for Multicloud CX to do so.
}}
{{Issue
|TicketNumber=DES-12331
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=There is a new System Variable, “stream”. This new variable can be used to implement workstream specific application logic. Any applications using the “Stream” UserData KVP should be updated to use this System Variable instead.
|LocalContent=There is a new System Variable, '''stream,''' using which you can implement workstream specific application logic. Any applications using the '''stream''' UserData KVP must be updated to use this new System Variable instead.
}}
{{Issue
|TicketNumber=DES-9918
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=In Digital Shared Modules, it is no longer possible to copy Designer block types that are not valid for Initialise into the Initialise Phase.
|LocalContent=In Digital Shared Modules, it is no longer possible to copy Designer block types that are not valid for initialising, into the Initialise phase.
}}
{{Issue
|TicketNumber=DES-13897
|IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260
|LocalContent=If the '''Audio Length''' or the '''Time offset''' for External Audio is set to a negative value, the audio is skipped.
}}

@@ Line 12: / Line 12: @@
 |Content=Media Collection import no longer fails when there is more than one audio file present in the imported zip file
 |LocalContent=Media Collection import no longer fails when there is more than one audio file present in the imported ZIP file.
 }}
 {{Issue
@@ Line 25: / Line 18: @@
 |Content=When changes are made to Business Hours, instead of immediately taking effect the user can choose to Save or Discard the changes.
 |LocalContent=Changes made to Business Hours and Special Days are no longer saved automatically. Instead, new '''Save''' and '''Cancel''' actions have been added to the UI and these trigger respective actions. Users must click on the '''Save''' button to save their changes. Previously the UI did not offer these options and it was not possible to discard changes. (DES-13978)
 }}
 {{Issue
@@ Line 45: / Line 36: @@
 |Content=There is a new System Variable, “stream”. This new variable can be used to implement workstream specific application logic. Any applications using the “Stream” UserData KVP should be updated to use this System Variable instead.
 |LocalContent=There is a new System Variable, '''stream,''' using which workstream specific application logic can be implemented. Any applications using the '''stream''' UserData KVP must be updated to use this new System Variable instead. Note: For backward compatibility, the undocumented stream UserData KVP in use by some customers has not been removed. However, this System Variable has been introduced to improve reliability of application logic that determines and uses the value of the current workstream.
 }}
 {{Issue
@@ Line 53: / Line 42: @@
 |Content=In Digital Shared Modules, it is no longer possible to copy Designer block types that are not valid for Initialise into the Initialise Phase.
 |LocalContent=In Digital Shared Modules, it is no longer possible to copy paste Designer blocks into the Initialize phase that are normally prevented from being dragged and dropped into this phase from the blocks palette.
 }}
 {{Issue
@@ Line 61: / Line 48: @@
 |LocalContent=If the '''Audio Length''' or the '''Time offset''' for External Audio is set to a negative value, audio playback is skipped. Designer does not validate for negative values.
 }}

@@ Line 11: / Line 11: @@
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |Content=Media Collection import no longer fails when there is more than one audio file present in the imported zip file
-|LocalContent=Media Collection import no longer fails when there is more than one audio file present in the imported ZIP file.
+|LocalContent=Media Collection import no longer fails when there is more than one audio file present in the imported ZIP file. Exports now include the audio files when the '''Include binaries (audio files) in exported archive''' checkbox is selected. Bulk audio upload validation now works as expected when a previous upload was cancelled after successful validation.
 }}
 {{Issue

@@ Line 13: / Line 13: @@
 |LocalContent=Media Collection import no longer fails when there is more than one audio file present in the imported ZIP file.
 }}
 {{Issue
 |TicketNumber=DES-14051
@@ Line 21: / Line 20: @@
 |LocalContent=Designer no longer incorrectly includes an Authorization header in Elasticsearch requests when using an http URL.
 }}
 {{Issue
 |TicketNumber=DES-13978
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 |Content=When changes are made to Business Hours, instead of immediately taking effect the user can choose to Save or Discard the changes.
-|LocalContent=When changes are made to Business Hours, instead of immediately taking effect the user can now choose to save or discard the changes.
+|LocalContent=Changes made to Business Hours and Special Days are no longer saved automatically. Instead, new '''Save''' and '''Cancel''' actions have been added to the UI and these trigger respective actions. Users must click on the '''Save''' button to save their changes. Previously the UI did not offer these options and it was not possible to discard changes. (DES-13978)
 }}
 {{Issue
@@ Line 44: / Line 44: @@
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 |Content=There is a new System Variable, “stream”. This new variable can be used to implement workstream specific application logic. Any applications using the “Stream” UserData KVP should be updated to use this System Variable instead.
-|LocalContent=There is a new System Variable, '''stream,''' using which you can implement workstream specific application logic. Any applications using the '''stream''' UserData KVP must be updated to use this new System Variable instead.
+|LocalContent=There is a new System Variable, '''stream,''' using which workstream specific application logic can be implemented. Any applications using the '''stream''' UserData KVP must be updated to use this new System Variable instead. Note: For backward compatibility, the undocumented stream UserData KVP in use by some customers has not been removed. However, this System Variable has been introduced to improve reliability of application logic that determines and uses the value of the current workstream.
 }}
 {{Issue
@@ Line 50: / Line 52: @@
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |Content=In Digital Shared Modules, it is no longer possible to copy Designer block types that are not valid for Initialise into the Initialise Phase.
-|LocalContent=In Digital Shared Modules, it is no longer possible to copy Designer block types that are not valid for initialising, into the Initialise phase.
+|LocalContent=In Digital Shared Modules, it is no longer possible to copy paste Designer blocks into the Initialize phase that are normally prevented from being dragged and dropped into this phase from the blocks palette.
 }}
 {{Issue
 |TicketNumber=DES-13897
 |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260
-|LocalContent=If the '''Audio Length''' or the '''Time offset''' for External Audio is set to a negative value, the audio is skipped.
+|LocalContent=If the '''Audio Length''' or the '''Time offset''' for External Audio is set to a negative value, audio playback is skipped. Designer does not validate for negative values.
 }}