https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FCXContact%2F100.0.034.0003 2026-04-10T18:08:02Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/CXContact/100.0.034.0003&diff=132412&oldid=prev 2023-10-06T09:00:51Z

<p>Created page with &quot;{{ComponentRN |ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d |JQL=https://genesysjira.atlassian.net/browse/CLOUDCON-19149 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d<br /> |JQL=https://genesysjira.atlassian.net/browse/CLOUDCON-19149<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2023-10-06<br /> |Highlight=This release contains new features, improvements, and fixes.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18564<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |Content=CX Contact now supports Elasticsearch 7.17<br /> |LocalContent=CX Contact now supports Elasticsearch 7.17.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-19027<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=Import speed of the Excel files has been improved. Previously it sometimes took too long to import Excel file.<br /> |LocalContent=The import speed of Excel files has been improved. Previously at times, it took too long to import an Excel file.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18566<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |LocalContent=CX Contact is now more resilient to temporary outages or disconnects of Elasticsearch. CX Contact components take additional measures to ensure none of the Outbound Analytics entries are lost in the event of Elasticsearch temporary unavailability.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18968<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=CX Contact now correctly processes an input record that contains an apostrophe symbol in any text field (for example, '''O'Brien''' in the '''Last Name''' field). Previously, such record would have been erroneously omitted.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18916<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=For email campaigns of type ''Variable Template'', CX Contact now assigns each email interaction to the correct message template, in strict accordance with the template selection expression. Previously in some rare cases, CX Contact could not determine which message template must be utilized for a particular email interaction and erroneously applied the default template.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18871<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=For email campaigns, CX Contact now properly replaces all personalization variables in the content or subject of the message with the correct values for each email interaction. Previously, CX Contact could not properly determine the personalization variables, in case if one variable was a substring of another (for example, '''password''' and '''password2'''). As a result, variable '''password2''' was replaced with a value from the '''password''' field with a static '''2''' added.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18907<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=CX Contact can now properly detect and handle failed automation jobs caused by the CX Contact restart during the maintenance event. Previously, such jobs could stop responding in this scenario.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18839<br /> |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br /> |LocalContent=The Device Mapping create or edit dialog now shows the device type (for example, '''Work Phone''' or '''Home Phone''') in addition to the device number (for example, '''Device1''' or '''Device2''') when defining mapping for each field.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18624<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=CX Contact now always stores partition information in Outbound Analytics for tenants with enabled partitioning. Previously in some rare cases, partition information was not stored in Outbound Analytics, for example, in Contact index.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18578<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |LocalContent=The CX Contact UI now correctly displays '''Created Date''' in the Suppression List Search view in the time zone specified in Settings. Previously, the date/time values in this column were displayed in the time zone specified on the user’s host or browser.<br /> }}<br /> {{Issue<br /> |TicketNumber=CLOUDCON-18693<br /> |IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400<br /> |LocalContent=The log rotation setting (true or false) now correctly reflects the logical state (log rotation '''on''' and log rotation '''off'''). Previously, those settings were incorrect.<br /> }}</div>

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