WikiSysop: Created page with "{{ComponentRN |ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d |JQL=project = CLOUDCON AND labels in (Iteration-31) AND labels in (RN, rn, User_Guide, UserGuide, CXContact_Us..."

2022-12-07T21:15:34Z

Created page with "{{ComponentRN |ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d |JQL=project = CLOUDCON AND labels in (Iteration-31) AND labels in (RN, rn, User_Guide, UserGuide, CXContact_Us..."

New page

{{ComponentRN
|ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d
|JQL=project = CLOUDCON AND labels in (Iteration-31) AND labels in (RN, rn, User_Guide, UserGuide, CXContact_UserGuide)
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a
|ReleaseDate=2022-10-17
|PrivateEditionReleaseDate=2022-10-17
|Highlight=This release contains new features, improvements, and fixes.
}}
{{Issue
|TicketNumber=CLOUDCON-16545
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=The CX Contact UI displays new error messages when the size of a dialing profile or the number of tabs allowed in a campaign group exceeds the allowed limit. When the size of a dialing profile exceeds 512 KB, the following error message is displayed:{{Dialing profile size exceeds 512 KB. Please split the content between multiple Dialing profiles}}{{.}}The following error message is displayed when the number of tabs in a campaign group or template exceeds 30:{{Campaign group number of allowed tabs exceeded. Please consider using less conditions per Campaign group.}}
|LocalContent=The CX Contact UI displays new error messages when the size of a dialing profile or the number of tabs allowed in a campaign group exceeds the allowed limit. When the size of a dialing profile exceeds 512 KB, the following error message is displayed:

<br><code>Dialing profile size exceeds 512 KB. Please split the content between multiple Dialing profiles.</code><br>

The following error message is displayed when the number of tabs in a campaign group or template exceeds 30:

<br><code>Campaign group number of allowed tabs exceeded. Please consider using less conditions per Campaign group.</code><br>
}}
{{Issue
|TicketNumber=CLOUDCON-16392
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=An issue with HTML email content not displaying correctly in the Visual Editor in certain scenarios has been resolved.
|LocalContent=An issue with HTML email content not displaying correctly in the Visual Editor in certain scenarios has been resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-16281
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=In SMS messaging, it is now possible to override the default keywords and add custom ones for the options *Help* and *Opt out*.
|LocalContent=In SMS messaging, it is now possible to override the default keywords and add custom ones for the options '''Help''' and '''Opt out'''.
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact|topic=SMSCampaign|anchor=SMSKeywords|display text = Custom Keywords}}
}}
{{Issue
|TicketNumber=CLOUDCON-16228
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=The placement of the button to create new variable alert templates has been changed to improve usability.
|LocalContent=The placement of the button to create new variable alert templates has been changed to improve usability.
}}
{{Issue
|TicketNumber=CLOUDCON-16144
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=A new type of selection rule named Shared Expression has been added to CX Contact. This selection rule allows you to update conditions in a selection rule and apply them to multiple campaign groups. Previously, each campaign group had to be edited to apply changes.More info: Link to User guide article (TBA)
|LocalContent=CX Contact now includes a new type of selection rule named Shared Expression. This selection rule allows you to update conditions in a selection rule and apply them to multiple campaign groups. Previously, each campaign group had to be edited to apply changes.
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact|topic=ListRules|anchor=SharedExpressions|display text = Shared Expression Rule}}
}}
{{Issue
|TicketNumber=CLOUDCON-16097
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=CX Contact now supports a Trigger rule feature that notifies you of various successful or failed events related to jobs, lists, or campaign groups.More info: Link to User guide article (TBA)
|LocalContent=CX Contact now supports a Trigger rule feature that notifies you of various successful or failed events related to jobs, lists, or campaign groups.
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact|topic=TriggerRules|display text= Trigger Rules}}
}}
{{Issue
|TicketNumber=CLOUDCON-15957
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=An issue that caused some Push Preview calls to be incorrectly reported with the disposition code {{Failed}} has been resolved.
|LocalContent=An issue that caused some Push Preview calls to be incorrectly reported with the disposition code <code>Failed</code> has been resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-16809
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|LocalContent=The NEXDR (SMS/Email Records) and NEXCONV (SMS/Email Conversations) Analytics indices now include the following fields to support trigger rules: '''isTest''', '''triggerRuleName''', and '''triggerEventID'''.
}}
{{Issue
|TicketNumber=CLOUDCON-16897
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|LocalContent=The Device Import Detail Records dashboard now includes details of imports that failed because of a blank device field.
}}
{{Issue
|TicketNumber=CLOUDCON-16854
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|LocalContent=In the visual email editor, an issue that incorrectly changed the variables '''Other10''' through '''Other19''' to '''Other1''' followed by a letter is now resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-16991
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|LocalContent=When you use the options '''Today''' and '''Count attempts between times''' in compliance rules, attempts made after 12 AM (UTC) for the current date were not counted correctly. This is now resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-17012
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|LocalContent=An issue that caused the <code>UnsupporteddialMode4forchannelvoice</code> error when you create a campaign group schedule after selecting the '''Engage agents first''' option for the '''Progressive''' or '''Predictive''' dialing modes is now resolved.
}}

RN/CXContact/100.0.031.0006 - Revision history

WikiSysop: Created page with "{{ComponentRN |ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d |JQL=project = CLOUDCON AND labels in (Iteration-31) AND labels in (RN, rn, User_Guide, UserGuide, CXContact_Us..."