Arjun.D.IX: Published

2022-03-01T08:27:32Z

Published

Arjun.D.IX: Published

2022-03-01T08:14:24Z

Published

Mwest: Published

2022-01-25T19:59:52Z

Published

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{{ComponentRN
|ComponentId=1d50e8d9-3431-4b29-8a71-73b6563c4c9d
|JQL=project = "CX Contact" AND labels = RN AND labels = Iteration-29
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2022-01-26
|Highlight=*Variable Email Templates
*A new option to change time zones for schedules
*Improvements to how filters work in CX Contact Analytics
*Various issues related to import and export of files in automation jobs and analytics are resolved
*Performance improvements and more...
}}
{{Issue
|TicketNumber=CLOUDCON-14890
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=An issue involving certain filter definitions in Analytics is now resolved.
|LocalContent=An issue involving certain filter definitions in CX Contact Analytics is now resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-14855
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=On the Campaign Dashboard, the display of the filter and list-numbers in the upper-right corner of the affected cells now takes into account whether device escalation is enabled at the Campaign Group level.
|LocalContent=On the Campaign Dashboard, the display of filter and list numbers in the upper-right corner of the affected cells now takes into account whether device escalation is enabled at the Campaign Group level.
}}
{{Issue
|TicketNumber=CLOUDCON-14854
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Campaign Dashboard statistics now take into account device escalation settings.
|LocalContent=Campaign Dashboard statistics now take into account device escalation settings.
}}
{{Issue
|TicketNumber=CLOUDCON-14853
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=When Campaign Groups are created using list automation, unsupported characters are now ignored, just as they already were in the UI.
|LocalContent=When Campaign Groups are created using list automation, unsupported characters are now ignored, just like how they already were in the UI.
}}
{{Issue
|TicketNumber=CLOUDCON-14823
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=The "Complete if no more records" check box is added to campaign template settings.
|LocalContent=The '''Complete if no more records''' check box is added to the campaign template settings.
}}
{{Issue
|TicketNumber=CLOUDCON-14534
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=CX Contact now supports variable email templates, enabling a campaign group to send variable email messages based on user-defined fields and expressions.
|LocalContent=CX Contact now supports variable email templates, enabling a campaign group to send variable email messages based on user-defined fields and expressions.
}}
{{Issue
|TicketNumber=CLOUDCON-14821
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=The number of email variable template tabs that can be created in the UI is now limited to 30.
|LocalContent=The number of email variable template tabs that can be created in the UI is now limited to 30.
}}
{{Issue
|TicketNumber=CLOUDCON-14811
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=An issue which caused import of .zip files to fail in certain cases is now resolved.
|LocalContent=An issue which caused the import of '''.zip''' files to CX Contact to fail in certain cases is now resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-14804
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=The "exists" filter is now supported when exporting CX Contact Analytics data using a list automation job.
|LocalContent=The '''exists''' filter is now supported when exporting CX Contact Analytics data using a list automation job.
}}
{{Issue
|TicketNumber=CLOUDCON-14736
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=An issue with setting the dial mode configuration from the UI is now resolved.
|LocalContent=An issue with setting the dial mode configuration from the CX Contact UI is now resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-14723
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=When applying filters, CX Contact prioritizes panel-level filters over dashboard filters, if both filters are present.
|LocalContent=When applying filters to data, CX Contact now prioritizes panel-level filters over dashboard filters, if both filters are present.
}}
{{Issue
|TicketNumber=CLOUDCON-14698
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=An issue with the line feed character missing from the last record in export files from CX Contact Analytics is now fixed.
|LocalContent=An issue with the line feed character missing from the last record in export files from CX Contact Analytics is now fixed.
}}
{{Issue
|TicketNumber=CLOUDCON-14650
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=CX Contact Analytics now supports dashboard filters with type "querystring".
|LocalContent=CX Contact Analytics now supports dashboard filters with the type '''querystring'''.
}}
{{Issue
|TicketNumber=CLOUDCON-14645
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=When utilising the List Automation functionality and leveraging the Crontab Option for the Schedule, its required to select the TimeZone and set crontab to execute in this timezone.
|LocalContent=In List Automation, when using the '''Crontab''' option for the Schedule, it is now required to select the time zone in which the Crontab should execute. This may cause the start time to change for any existing automation jobs.
}}
{{Issue
|TicketNumber=CLOUDCON-14608
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=The naming convention for export files from list automation jobs is now based on the tenant's timezone instead of GMT/UTC.
|LocalContent=The naming convention for export files from list automation jobs is now based on the tenant's time zone instead of GMT/UTC.
}}
{{Issue
|TicketNumber=CLOUDCON-14595
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=$GSW_RECORD_HANDLE is now supported in external pre-dial validation headers.
|LocalContent=The header value $GSW_RECORD_HANDLE is now supported in external pre-dial validation headers.
}}
{{Issue
|TicketNumber=CLOUDCON-14593
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=In the main Campaigns view, Ctrl-click now switches to List detail view.
|LocalContent=In the main Campaigns view, '''Ctrl+click''' now switches to List view.
}}
{{Issue
|TicketNumber=CLOUDCON-14541
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=A new option allows switching between global and local timezones for schedules.
|LocalContent=When you create or edit a schedule now, the '''Global''' toggle allows you to switch between global and local time zones.
}}
{{Issue
|TicketNumber=CLOUDCON-14519
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Whilst importing a calling list into CXC, the sample data does not display when browsing the import file however it does successfully import the records. Expectations are to see Sample file on the upload view.
|LocalContent=An issue which prevented sample data to be displayed in certain cases while importing a calling list is now resolved.
}}
{{Issue
|TicketNumber=CLOUDCON-14499
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|LocalContent=CX Contact no longer displays an error when a campaign group that has more than one calling list is updated after applying a dialing filter to a calling list.
}}

@@ Line 132: / Line 132: @@
 |TicketNumber=CLOUDCON-15063
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
-|LocalContent=For SMS and Email attempts in CX Contact Analytics and SMS/Email records, '''callResult''' is now set to '''Ok''' as soon as an attempt is made. If a timeout error is received within 24 hours, the value will continue to remain '''Ok''' instead of '''System Error''', as there is no confirmation of delivery. Error messages will be created to track events and the '''provideReceipt''' field is set to '''Unknown'''.
+|LocalContent=For SMS and Email attempts in CX Contact Analytics and SMS/Email records, '''callResult''' is now set to '''Ok''' as soon as an attempt is made. If a timeout error is received within 24 hours, the value will continue to remain '''Ok''' instead of '''System Error''', as there is no confirmation of delivery. Error messages are created to track events and the '''provideReceipt''' field is set to '''Unknown'''.
 }}

@@ Line 3: / Line 3: @@
 |JQL=project = "CX Contact" AND labels = RN AND labels = Iteration-29
 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
-|ReleaseDate=2022-01-26
+|ReleaseDate=2022-02-28
 |Highlight=*Variable Email Templates
 *A new option to change time zones for schedules
@@ Line 128: / Line 128: @@
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |LocalContent=CX Contact no longer displays an error when a campaign group that has more than one calling list is updated after applying a dialing filter to a calling list.
 }}

RN/CXContact/100.0.029.0002 - Revision history

Arjun.D.IX: Published

Arjun.D.IX: Published

Mwest: Published