https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FAgentWorkspace%2F100.0.012.0293
RN/AgentWorkspace/100.0.012.0293 - Revision history
2026-04-08T10:38:37Z
Revision history for this page on the wiki
MediaWiki 1.31.1
https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.012.0293&diff=133240&oldid=prev
WikiSysop at 17:00, October 28, 2024
2024-10-28T17:00:17Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 17:00, October 28, 2024</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=issue = WWE-4927</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=issue = WWE-4927</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 8b480b3c-2733-433a-9166-eab2c2d0663a<del class="diffchange diffchange-inline">, 5439f1be-1868-4091-b058-1667389b6ce1</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a<ins class="diffchange diffchange-inline">, 5439f1be-1868-4091-b058-1667389b6ce1</ins>, 8b480b3c-2733-433a-9166-eab2c2d0663a</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2024-10-11</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2024-10-11</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2024-10-07</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2024-10-07</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues and improvement.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues and improvement.</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|Containers=* wwe-nginx-100.0.3.tgz</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* ui:100.0.012.0293</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Issue</div></td></tr>
</table>
WikiSysop
https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.012.0293&diff=133226&oldid=prev
WikiSysop at 05:00, October 21, 2024
2024-10-21T05:00:32Z
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 05:00, October 21, 2024</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=issue = WWE-4927</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=issue = WWE-4927</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a, <del class="diffchange diffchange-inline">ec194bf2</del>-<del class="diffchange diffchange-inline">b79a</del>-<del class="diffchange diffchange-inline">436d</del>-<del class="diffchange diffchange-inline">8ff6</del>-<del class="diffchange diffchange-inline">eaff94d9f43a</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=<ins class="diffchange diffchange-inline">ec194bf2-b79a-436d-8ff6-eaff94d9f43a, </ins>8b480b3c-2733-433a-9166-eab2c2d0663a, <ins class="diffchange diffchange-inline">5439f1be</ins>-<ins class="diffchange diffchange-inline">1868</ins>-<ins class="diffchange diffchange-inline">4091</ins>-<ins class="diffchange diffchange-inline">b058</ins>-<ins class="diffchange diffchange-inline">1667389b6ce1</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2024-10-11</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2024-10-11</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2024-10-07</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2024-10-07</div></td></tr>
</table>
WikiSysop
https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.012.0293&diff=133220&oldid=prev
WikiSysop at 03:30, October 11, 2024
2024-10-11T03:30:30Z
<p></p>
<table class="diff diff-contentalign-left" data-mw="interface">
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<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 03:30, October 11, 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td>
<td colspan="2" class="diff-lineno">Line 2:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=acaca529-aedd-4820-8557-4966ab8490db</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=acaca529-aedd-4820-8557-4966ab8490db</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=issue = WWE-4927</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=issue = WWE-4927</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a<ins class="diffchange diffchange-inline">, ec194bf2-b79a-436d-8ff6-eaff94d9f43a</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2024-10-<del class="diffchange diffchange-inline">07</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2024-10-<ins class="diffchange diffchange-inline">11</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2024-10-07</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2024-10-07</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues and improvement.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues and improvement.</div></td></tr>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''For Private Edition:''' To configure this feature, set the value of the option '''email.max-addresses-allowed''' to the maximum number of recipients that must be allowed.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''For Private Edition:''' To configure this feature, set the value of the option '''email.max-addresses-allowed''' to the maximum number of recipients that must be allowed.</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">}}</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">{{Issue</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|TicketNumber=WWE-4927</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|LocalContent=Agent Workspace now displays all available timeslots when creating a Genesys Engagement Services (GES) Callback. Previously, only timeslots that start after the current time of day were displayed.</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
</table>
WikiSysop
https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.012.0293&diff=133217&oldid=prev
WikiSysop: Created page with "{{ComponentRN |ComponentId=acaca529-aedd-4820-8557-4966ab8490db |JQL=issue = WWE-4927 |DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a |ReleaseDate=2024-10-07 |PrivateEd..."
2024-10-10T08:30:30Z
<p>Created page with "{{ComponentRN |ComponentId=acaca529-aedd-4820-8557-4966ab8490db |JQL=issue = WWE-4927 |DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a |ReleaseDate=2024-10-07 |PrivateEd..."</p>
<p><b>New page</b></p><div>{{ComponentRN<br />
|ComponentId=acaca529-aedd-4820-8557-4966ab8490db<br />
|JQL=issue = WWE-4927<br />
|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a<br />
|ReleaseDate=2024-10-07<br />
|PrivateEditionReleaseDate=2024-10-07<br />
|Highlight=Resolved issues and improvement.<br />
}}<br />
{{Issue<br />
|TicketNumber=WWE-4919<br />
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br />
|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a<br />
|Content=[WWE][Private]:Previously, WebRTC in-browser client was not able to retrieve a call from hold if the corresponding Extension DN on the SIP Server switch was configured with the sip-cti-control=talk (no hold), and the outbound trunk, which this DN is using to reach external destinations, was configured with the parameter reuse-sdp-on-reinvite=true. After the fix, WebRTC in-browser client can retrieve a call from hold successfully. This fix is enabled only if the new option *webrtc.disable-adjust-sdp-on-ice-reconnect* is set to true.<br />
|LocalContent='''For Private Edition:''' <br />
<br />
WebRTC in-browser client now retrieves a call from hold successfully when the new option '''webrtc.disable-adjust-sdp-on-ice-reconnect''' is set to <code>true</code>.<br />
<br />
Previously, WebRTC in-browser client did not retrieve a call from hold under the following scenario:<br />
<br />
*if the corresponding '''Extension DN''' on the SIP Server Switch was configured with '''sip-cti-control=talk''' (no hold); and<br />
*the Outbound trunk that is used by the same '''Extension DN''' to reach external destinations was configured with '''reuse-sdp-on-reinvite=true'''.<br />
}}<br />
{{Issue<br />
|TicketNumber=WWE-4837<br />
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72<br />
|Content=[WWE]:[AWS] [Azure]:Agent Workspace can now ensure that the number of recipients in outbound Emails stays within a configured limit. Please contact Genesys to enable this feature.[Private Edition]:Agent Workspace can now ensure that the number of recipients in outbound Emails stays within a configured limit. To configure this feature, set the value of the option *email.max-addresses-allowed* to the maximum number of recipients that must be allowed.<br />
|LocalContent=Agent Workspace now ensures that the number of recipients in Outbound Emails stays within the configured limit. Contact your Genesys Representative to enable this feature. <br /><br />
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'''For Private Edition:''' To configure this feature, set the value of the option '''email.max-addresses-allowed''' to the maximum number of recipients that must be allowed.<br />
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