https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FAgentWorkspace%2F100.0.008.0096 2026-05-17T01:10:47Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.008.0096&diff=132374&oldid=prev 2023-09-27T06:01:10Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 06:01, September 27, 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=acaca529-aedd-4820-8557-4966ab8490db</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=acaca529-aedd-4820-8557-4966ab8490db</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=project = WWE AND labels = wwe-september-23 ORDER BY created DESC</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=project = WWE AND labels = wwe-september-23 ORDER BY created DESC</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 8b480b3c-2733-433a-9166-eab2c2d0663a</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 8b480b3c-2733-433a-9166-eab2c2d0663a<ins class="diffchange diffchange-inline">, 5439f1be-1868-4091-b058-1667389b6ce1</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2023-09-14</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2023-09-14</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2023-09-15</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PrivateEditionReleaseDate=2023-09-15</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.008.0096&diff=132343&oldid=prev 2023-09-15T11:46:14Z

<p>Published</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 11:46, September 15, 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=acaca529-aedd-4820-8557-4966ab8490db</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComponentId=acaca529-aedd-4820-8557-4966ab8490db</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=project = WWE AND labels = wwe-september-23 ORDER BY created DESC</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|JQL=project = WWE AND labels = wwe-september-23 ORDER BY created DESC</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a<ins class="diffchange diffchange-inline">, 8b480b3c-2733-433a-9166-eab2c2d0663a</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2023-09-14</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ReleaseDate=2023-09-14</div></td></tr> <tr><td colspan="2">&#160;</td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|PrivateEditionReleaseDate=2023-09-15</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Highlight=Resolved issues.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr> </table>

Xavier https://all.docs.genesys.com/index.php?title=RN/AgentWorkspace/100.0.008.0096&diff=132338&oldid=prev 2023-09-14T15:30:48Z

<p>Created page with &quot;{{ComponentRN |ComponentId=acaca529-aedd-4820-8557-4966ab8490db |JQL=project = WWE AND labels = wwe-september-23 ORDER BY created DESC |DeploymentTypeId=ec194bf2-b79a-436d-8ff...&quot;</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=acaca529-aedd-4820-8557-4966ab8490db<br /> |JQL=project = WWE AND labels = wwe-september-23 ORDER BY created DESC<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a<br /> |ReleaseDate=2023-09-14<br /> |Highlight=Resolved issues.<br /> }}<br /> {{Issue<br /> |TicketNumber=WWE-3616<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[WWE][AWS][Azure][Private]:Agent Workspace now prevents presenting to the agent a chat interaction already handled by another browser instance. Previously, in such situation, the agent was faced to a chat interaction without any action button.<br /> |LocalContent=Agent Workspace now prevents presenting the chat interaction that was already handled by another browser instance. Previously, in such situation, the agent was faced to a chat interaction without any action button.<br /> }}<br /> {{Issue<br /> |TicketNumber=WWE-3394<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[WWE]:[AWS][Azure]:When enabled, *My Interaction Queues* with all related filters will be correctly displayed in the tree view on the *My Workbins* tab even if the *My Workbins* and *My Team Workbins* views are disabled. Previously, in such configuration, the *My Interaction Queues* view was not displayed in the tree view on the *My Workbins* tab.[Private]:When enabled by the *privilege.interaction-management.can-use* option, *My Interaction Queues* with all related filters will be correctly displayed in the tree view on the *My Workbins* tab even if the *My Workbins* and *My Team Workbins* views are disabled by *privilege.workbins.can-use* and *privilege.my-team-workbins.can-use* options. Previously, in such configuration, the *My Interaction Queues* view was not displayed in the tree view on the *My Workbins* tab.<br /> |LocalContent=When enabled, '''My Interaction Queues''' with all related filters will be correctly displayed in the tree view on the '''My Workbins''' tab even if the '''My Workbins''' and '''My Team Workbins''' views are disabled. Previously, in such configuration, the '''My Interaction Queues''' view was not displayed in the tree view on the '''My Workbins''' tab.<br /> <br /> '''For Private Edition''', When you set the '''privilege.interaction-management.can-use''' option to true, My '''Interaction Queues''' with all related filters will be correctly displayed in the tree view on the '''My Workbins''' tab even if the '''My Workbins''' and '''My Team Workbins''' views are disabled by '''privilege.workbins.can-use''' and '''privilege.my-team-workbins.can-use''' options. Previously, in such configuration, the '''My Interaction Queues''' view was not displayed in the tree view on the '''My Workbins''' tab.<br /> }}</div>

WikiSysop