https://all.docs.genesys.com/index.php?action=history&feed=atom&title=RN%2FAgentSetup%2F9.0.000.86 RN/AgentSetup/9.0.000.86 - Revision history 2026-05-04T06:39:17Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=RN/AgentSetup/9.0.000.86&diff=125583&oldid=prev WikiSysop at 19:21, July 28, 2022 2022-07-28T19:21:16Z <p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 19:21, July 28, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l30" >Line 30:</td> <td colspan="2" class="diff-lineno">Line 30:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TicketNumber=GAPI-28596</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|TicketNumber=GAPI-28596</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Content=[AS][AWS,AZURE,PE] Now, when all action codes are manually selected together, Agent <del class="diffchange diffchange-inline">Desktop </del>properly displays all option values.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Content=[AS][AWS,AZURE,PE] Now, when all action codes are manually selected together, Agent <ins class="diffchange diffchange-inline">Workspace </ins>properly displays all option values.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|LocalContent=Now, when all action codes are manually selected together, Agent <del class="diffchange diffchange-inline">Desktop </del>properly displays all option values.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|LocalContent=Now, when all action codes are manually selected together, Agent <ins class="diffchange diffchange-inline">Workspace </ins>properly displays all option values.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Create_agent_states}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Create_agent_states}}</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr> </table> WikiSysop https://all.docs.genesys.com/index.php?title=RN/AgentSetup/9.0.000.86&diff=97713&oldid=prev Monique.gionet@genesys.com: Published 2021-07-22T17:14:23Z <p>Published</p> <p><b>New page</b></p><div>{{ComponentRN<br /> |ComponentId=edfa30cc-f909-4114-b72e-0934810e3cd4<br /> |JQL=project = &quot;Web Services and Applications&quot; AND labels = AS-Jul21-Upgrade AND key != GAPI-28270 AND &quot;Release Note&quot; is not EMPTY<br /> |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1<br /> |ReleaseDate=2021-07-22<br /> |Highlight=This release contains important improvements and fixes.<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-28830<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[AS][AWS,AZURE,PE] Added a new validation into the *Edit User* form for identifying whitespace characters.<br /> |LocalContent=Added a new validation into the '''Edit User''' form for identifying whitespace characters.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Create_agents|anchor=editagent|display text=Edit agents}}<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-28798<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[AS][AWS,AZURE,PE] Now, Agent options are properly synched with Agent Group options. Previously, in certain scenarios, the Uri field for the User would display incorrect information causing a login failure for the Agent. *Note:* if there are any conflicts between the Agent Groups options, the last Agent Group settings are taken.<br /> |LocalContent=Now, Agent options are properly synched with Agent Group options. Previously, in certain scenarios, the Uri field for the User would display incorrect information causing a login failure for the Agent. '''Note:''' if there are any conflicts between the Agent Groups options, the last Agent Group settings are taken.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Create_agent_groups}}<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-28710<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[AS][AWS,AZURE,PE] Added a new value, First Name Last Initial ($Agent.FirstNameLastInitial$), to the *chat.nickname* option.<br /> |LocalContent=Added a new value, &lt;code&gt;First Name Last Initial ($Agent.FirstNameLastInitial$)&lt;/code&gt;, to the '''chat.nickname''' option.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Chat_options}}<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-28596<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[AS][AWS,AZURE,PE] Now, when all action codes are manually selected together, Agent Desktop properly displays all option values.<br /> |LocalContent=Now, when all action codes are manually selected together, Agent Desktop properly displays all option values.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Create_agent_states}}<br /> }}<br /> {{Issue<br /> |TicketNumber=GAPI-27992<br /> |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1<br /> |Content=[AS][AWS,AZURE,PE] Fixed an issue where the *SIP Phone Type* would not update if there were discrepancies in any manually-configured DN information.<br /> |LocalContent=Fixed an issue where the '''SIP Phone Type''' would not update if there were discrepancies in any manually-configured DN information.<br /> |SupportingDocumentation={{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=Create_agents|anchor=SIPType|display text=SIP Phone Types}}<br /> }}</div> Monique.gionet@genesys.com