WikiSysop at 07:00, August 22, 2023

2023-08-22T07:00:50Z

WikiSysop: Created page with "{{ComponentRN |ComponentId=edfa30cc-f909-4114-b72e-0934810e3cd4 |JQL=labels = "AS-Jul23-Upgrade" |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a |ReleaseDate=2023-08-08..."

2023-08-08T13:31:01Z

Created page with "{{ComponentRN |ComponentId=edfa30cc-f909-4114-b72e-0934810e3cd4 |JQL=labels = "AS-Jul23-Upgrade" |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a |ReleaseDate=2023-08-08..."

New page

{{ComponentRN
|ComponentId=edfa30cc-f909-4114-b72e-0934810e3cd4
|JQL=labels = "AS-Jul23-Upgrade"
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a
|ReleaseDate=2023-08-08
|Highlight=This release includes important improvements and fixes.
}}
{{Issue
|TicketNumber=WWE-3516
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[AS][AWS,Azure,PE] Double confirmation window was added for change related action of the below list of options values under GPlus section:* Click to Dial Preprocessing Rules,* Screen Pop Preprocessing Rule,* New Salesforce Record Field Mapping,* Screen pop URL section name,* Screen pop Object home section name,* Screen pop List section name,* Screen pop Search section name,* Screen pop New record section name,* Screen pop Flow section name,* Activity Log Field Mapping
|LocalContent=A '''double confirmation''' window is added to notify the user about the changes in value in any of the following options available in the '''Gplus''' section:

*Click to Dial Preprocessing Rules,
*Screen Pop Preprocessing Rule,
*New Salesforce Record Field Mapping,
*Screen Pop URL section name,
*Screen Pop Object home section name,
*Screen Pop List section name,
*Screen Pop Search section name,
*Screen Pop New record section name,
*Screen Pop Flow section name, and
*Activity Log Field Mapping.
}}
{{Issue
|TicketNumber=WWE-3229
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=\[AS]\[AWS,Azure,PE] Fixed the issue when an external urls wasn't saved correctly.
|LocalContent=External URLs are now correctly saved in an Agent Group created through FastAPI.
}}
{{Issue
|TicketNumber=WWE-3228
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=\[AS]\[AWS,Azure,PE] Better online/offline connection detection logic was implemented as well as new indicator for the User was added.
|LocalContent=The presence of '''User''' (whether online/offline) is now indicated through a new icon added for the User.
}}
{{Issue
|TicketNumber=WWE-3227
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=\[AS]\[AWS,Azure,PE] The External URLs UI was improved to address display issues.
|LocalContent=Improvements in the '''External URLs''' UI now addresses the display issues.
}}
{{Issue
|TicketNumber=WWE-3226
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=[AS][AWS,Azure,PE] New Agent Group creation page now defaults the folder path to /<tenant>/
|LocalContent=The '''Folder''' field in the '''New Agent Group''' creation page is now set to tenant as its default folder path: <code>/<tenant>/</code> .
}}
{{Issue
|TicketNumber=WWE-3069
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[AS][AWS,Azure,PE] Now Agent Setup will not propagate User's non-required settings to the Contact Center level.
|LocalContent=Agent Setup no longer propagates '''User's''' non-required settings to the Contact Center level. (WWE-3068),
}}
{{Issue
|TicketNumber=GAPI-36570
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[AS][AWS,Azure,PE] Fixed an issue where the number 5 could not be entered from the numpad into voicemail field
|LocalContent=Fixed an issue where the numeric value (5) could not be entered from the number pad in the '''Voicemail''' field.
}}
{{Issue
|TicketNumber=GAPI-33891
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=[AS][AWS,Azure,PE] Agent Setup now does not overwrite the value of the password if it was added earlier.
|LocalContent=Agent Setup no longer overwrites the value of the password that was added earlier.
}}

@@ Line 2: / Line 2: @@
 |ComponentId=edfa30cc-f909-4114-b72e-0934810e3cd4
 |JQL=labels = "AS-Jul23-Upgrade"
-|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a
+|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
-|ReleaseDate=2023-08-08
+|ReleaseDate=2023-08-21
 |Highlight=This release includes important improvements and fixes.
 }}

RN/AgentSetup/100.0.002.0061 - Revision history

WikiSysop at 07:00, August 22, 2023

WikiSysop: Created page with "{{ComponentRN |ComponentId=edfa30cc-f909-4114-b72e-0934810e3cd4 |JQL=labels = "AS-Jul23-Upgrade" |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a |ReleaseDate=2023-08-08..."