https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PrivateEdition%2FCurrent%2FTenantPEGuide%2FOverview 2026-04-23T19:36:27Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/TenantPEGuide/Overview&diff=129544&oldid=prev 2022-09-30T18:00:52Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:00, September 30, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l6" >Line 6:</td> <td colspan="2" class="diff-lineno">Line 6:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Section={{Section</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; 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WikiSysop https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/TenantPEGuide/Overview&diff=113136&oldid=prev 2021-12-08T15:03:52Z

<p>Published</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 15:03, December 8, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l5" >Line 5:</td> <td colspan="2" class="diff-lineno">Line 5:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Section={{Section</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Section={{Section</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|sectionHeading=<del class="diffchange diffchange-inline">Cloud platform support</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|sectionHeading=<ins class="diffchange diffchange-inline">Supported Kubernetes platforms</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|alignment=Vertical</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|alignment=Vertical</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=Voice Tenant Service is supported on the following <del class="diffchange diffchange-inline">cloud </del>platforms:</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=Voice Tenant Service is supported on the following <ins class="diffchange diffchange-inline">Kubernetes </ins>platforms:</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*Google Kubernetes Engine (GKE)</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*Google Kubernetes Engine (GKE)</div></td></tr> </table>

Corinne.hicks@genesys.com https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/TenantPEGuide/Overview&diff=107922&oldid=prev 2021-11-09T20:28:41Z

<p>Text replacement - &quot;Genesys Engage [cC]loud&quot; to &quot;Genesys Multicloud CX&quot;</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 20:28, November 9, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Standalone=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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Ed.jamer@genesys.com https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/TenantPEGuide/Overview&diff=107369&oldid=prev 2021-11-01T20:42:59Z

<p>Published</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 20:42, November 1, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l5" >Line 5:</td> <td colspan="2" class="diff-lineno">Line 5:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ComingSoon=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; 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Corinne.hicks@genesys.com https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/TenantPEGuide/Overview&diff=96069&oldid=prev 2021-06-30T20:38:26Z

<p>Published</p> <p><b>New page</b></p><div>{{Article<br /> |Standalone=No<br /> |DisplayName=About the Tenant Service<br /> |Context=Learn about the Tenant Service and how it works in Genesys Engage cloud private edition.<br /> |ComingSoon=No<br /> |Section={{Section<br /> |alignment=Vertical<br /> |structuredtext=The Voice Tenant Service is included with the {{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|topic=Overview|display text=Voice Microservices}} and is a core service of the Genesys Engage cloud platform that serves as an application layer between front-end Genesys Engage cloud solutions and shared back-end core services in a region.<br /> <br /> The Voice Tenant Service instances are dedicated to a tenant of the Genesys Engage cloud platform and provide these main functions: <br /> <br /> * Provisioning of tenant resources, such as agents and DNs.<br /> * Routing of interactions within a tenant.<br /> * Execution of outbound campaigns for a tenant.<br /> * Providing call control functionality.<br /> * Participation in the authentication workflow for a tenant's agents.<br /> |Status=No<br /> }}<br /> |PEPageType=f94c5001-0cfd-4352-ace3-a27b07d5f3a1<br /> }}</div>

Corinne.hicks@genesys.com