https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PrivateEdition%2FCurrent%2FTenantPEGuide%2FObservability 2026-04-15T02:29:26Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/TenantPEGuide/Observability&diff=115798&oldid=prev 2022-02-04T21:09:42Z

<p>Published</p> <p><b>New page</b></p><div>{{ArticlePEServiceObservability<br /> |Monitoring=Tenant Service supports various metrics in Prometheus format, exposed via a dedicated endpoint.<br /> |EnableMonitoring=Tenant Service deployment supports the creation of a Prometheus monitor resource in order to scrape the monitoring endpoint; this feature is disabled by default. For information about the parameters that enable a Prometheus monitoring resource, see {{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=TenantPEGuide|topic=Configure|anchor=monitorparams|display text=Monitoring and observability}}.<br /> |ConfigureMetrics=The metrics that are exposed by the Tenant Service are available by default. No further configuration is required in order to define or expose these metrics. You cannot define your own custom metrics.<br /> <br /> The Metrics pages linked to {{Link-SomewhereInThisVersion|manual=TenantPEGuide|topic=Observability|anchor=MetricsLinks|display text=above}} show some of the metrics the Tenant Service exposes. You can also query Prometheus directly or via a dashboard to see all the metrics available from the Tenant Service.<br /> |AlertsDefined=Yes<br /> |ExtConfigAlertsBoilerplate=Yes<br /> |Logging=The Tenant Service Helm Chart '''values.yaml''' files include the following configurable log volume options:<br /> <br /> *Persistent Volume Claim (PVC) with RWX storage: This creates a shared RWX volume in tenant-monitor; this volume is then claimed across all pods of all tenants. For more information, see {{Link-SomewhereInThisVersion|manual=TenantPEGuide|topic=Deploy|anchor=locationspecificdeploy|display text=tenant-monitor}} and {{Link-SomewhereInThisVersion|manual=TenantPEGuide|topic=Deploy|anchor=rwopvclogging|display text=Samples and references}}.<br /> *Persistent Volume (PV)/PVC with RWO storage for logging from individual Tenant pods: Mount the PVC from the Tenant StatefulSet volume claim template, instead of using tenant-monitor. For more information about Statefulsets, see [https://kubernetes.io/docs/concepts/workloads/controllers/statefulset/ Statefulsets] in the Kubernetes documentation.<br /> *:For more information about the Tenant Service RWO PV/PVC log volume configuration, see {{Link-SomewhereInThisVersion|manual=TenantPEGuide|topic=Deploy|anchor=locationspecificdeploy|display text=tenant-monitor}} and {{Link-SomewhereInThisVersion|manual=TenantPEGuide|topic=Deploy|anchor=rwopvclogging|display text=Samples and references}}.<br /> *Ephemeral volume (emptyDir) with a Fluent Bit logging sidecar that tails log files and sends them to standard output (stdout). The optional log forwarding to stdout is disabled by default. To enable the log forwarding option, see {{Link-SomewhereInThisVersion|manual=TenantPEGuide|topic=Deploy|anchor=locationspecificdeploy|display text=tenant-monitor}}.<br /> *:For general information about forwarding logs from internal components to stdout, see {{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=Operations|topic=Sidecar_logging|display text=Sidecar processed logging}} in the ''{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=Operations|display text=Genesys Multicloud CX Private Edition Operations guide}}''.<br /> }}</div>

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