https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PrivateEdition%2FCurrent%2FPEGuide%2FVoiceConnectivity 2026-04-15T16:14:29Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/PEGuide/VoiceConnectivity&diff=131640&oldid=prev 2023-03-31T03:31:55Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 03:31, March 31, 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l211" >Line 211:</td> <td colspan="2" class="diff-lineno">Line 211:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|alignment=Vertical</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|alignment=Vertical</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=You must enable access to SBC to ensure the voice interactions pass through to the Genesys services.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=You must enable access to SBC to ensure the voice interactions pass through to the Genesys services.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>&#160;</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">&lt;!--</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For OpenShift deployments, F5 BIG-IP is the recommended solution to integrate SBC with the private edition deployment. 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WikiSysop https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/PEGuide/VoiceConnectivity&diff=127770&oldid=prev 2022-09-02T18:01:31Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:01, September 2, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l21" >Line 21:</td> <td colspan="2" class="diff-lineno">Line 21:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For information about Genesys services' connections, see:</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For information about Genesys services' connections, see:</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*<del class="diffchange diffchange-inline">&lt;!--</del>{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|topic=Architecture1|display text=Architecture for Voice Microservices}} in the <del class="diffchange diffchange-inline">--&gt;</del>''{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|display text=Voice Microservices Private Edition Guide}}''</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|topic=Architecture1|display text=Architecture for Voice Microservices}} in the ''{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|display text=Voice Microservices Private Edition Guide}}''</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|topic=Architecture-HL|display text=Architecture for Genesys Voice Platform}} in the ''{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|display text=GVP Private Edition Guide}}''</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|topic=Architecture-HL|display text=Architecture for Genesys Voice Platform}} in the ''{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|display text=GVP Private Edition Guide}}''</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|topic=Architecture|display text=Architecture for WebRTC}} in the ''{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|display text=WebRTC Private Edition Guide}}''</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|topic=Architecture|display text=Architecture for WebRTC}} in the ''{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|display text=WebRTC Private Edition Guide}}''</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/PEGuide/VoiceConnectivity&diff=126388&oldid=prev 2022-08-10T20:31:14Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 20:31, August 10, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l212" >Line 212:</td> <td colspan="2" class="diff-lineno">Line 212:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=You must enable access to SBC to ensure the voice interactions pass through to the Genesys services.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|structuredtext=You must enable access to SBC to ensure the voice interactions pass through to the Genesys services.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>For OpenShift deployments, F5 BIG-IP is the recommended solution to integrate SBC with the private edition deployment. 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For more information, see <ins class="diffchange diffchange-inline">{{Link-SomewhereInThisVersion|manual=</ins>PEGuide<ins class="diffchange diffchange-inline">|topic=</ins>F5BIG-IPforOpenShiftOverview|<ins class="diffchange diffchange-inline">display text=</ins>Overview of F5 BIG-IP for OpenShift<ins class="diffchange diffchange-inline">}}</ins>.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; 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WikiSysop https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/PEGuide/VoiceConnectivity&diff=126379&oldid=prev 2022-08-10T18:16:14Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:16, August 10, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l21" >Line 21:</td> <td colspan="2" class="diff-lineno">Line 21:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For information about Genesys services' connections, see:</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For information about Genesys services' connections, see:</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*<del class="diffchange diffchange-inline">[[Draft:</del>VM<del class="diffchange diffchange-inline">/</del>Current<del class="diffchange diffchange-inline">/</del>VMPEGuide<del class="diffchange diffchange-inline">/</del>Architecture1|Architecture for Voice Microservices<del class="diffchange diffchange-inline">]] </del>in the ''{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|display text=Voice Microservices Private Edition Guide}}''</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>*<ins class="diffchange diffchange-inline">&lt;!--{{Link-AnywhereElse|product=</ins>VM<ins class="diffchange diffchange-inline">|version=</ins>Current<ins class="diffchange diffchange-inline">|manual=</ins>VMPEGuide<ins class="diffchange diffchange-inline">|topic=</ins>Architecture1|<ins class="diffchange diffchange-inline">display text=</ins>Architecture for Voice Microservices<ins class="diffchange diffchange-inline">}} </ins>in the <ins class="diffchange diffchange-inline">--&gt;</ins>''{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|display text=Voice Microservices Private Edition Guide}}''</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*<del class="diffchange diffchange-inline">[[Draft:</del>GVP<del class="diffchange diffchange-inline">/</del>Current<del class="diffchange diffchange-inline">/</del>GVPPEGuide<del class="diffchange diffchange-inline">/</del>Architecture-HL|Architecture for Genesys Voice Platform<del class="diffchange diffchange-inline">]] </del>in the ''{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|display text=GVP Private Edition Guide}}''</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>*<ins class="diffchange diffchange-inline">{{Link-AnywhereElse|product=</ins>GVP<ins class="diffchange diffchange-inline">|version=</ins>Current<ins class="diffchange diffchange-inline">|manual=</ins>GVPPEGuide<ins class="diffchange diffchange-inline">|topic=</ins>Architecture-HL|<ins class="diffchange diffchange-inline">display text=</ins>Architecture for Genesys Voice Platform<ins class="diffchange diffchange-inline">}} </ins>in the ''{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|display text=GVP Private Edition Guide}}''</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*<del class="diffchange diffchange-inline">[[Draft:</del>WebRTC<del class="diffchange diffchange-inline">/</del>Current<del class="diffchange diffchange-inline">/</del>WebRTCPEGuide<del class="diffchange diffchange-inline">/</del>Architecture|Architecture for WebRTC<del class="diffchange diffchange-inline">]] </del>in the ''{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|display text=WebRTC Private Edition Guide}}''</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>*<ins class="diffchange diffchange-inline">{{Link-AnywhereElse|product=</ins>WebRTC<ins class="diffchange diffchange-inline">|version=</ins>Current<ins class="diffchange diffchange-inline">|manual=</ins>WebRTCPEGuide<ins class="diffchange diffchange-inline">|topic=</ins>Architecture|<ins class="diffchange diffchange-inline">display text=</ins>Architecture for WebRTC<ins class="diffchange diffchange-inline">}} </ins>in the ''{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|display text=WebRTC Private Edition Guide}}''</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Status=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Status=No</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}{{Section</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}{{Section</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=PrivateEdition/Current/PEGuide/VoiceConnectivity&diff=126367&oldid=prev 2022-08-10T17:46:13Z

<p>Created page with &quot;{{Article |Standalone=No |DisplayName=Voice connectivity |TocName=Voice connectivity |Context=Learn about the private edition services involved in handling SIP and RTP traffic...&quot;</p> <p><b>New page</b></p><div>{{Article<br /> |Standalone=No<br /> |DisplayName=Voice connectivity<br /> |TocName=Voice connectivity<br /> |Context=Learn about the private edition services involved in handling SIP and RTP traffic, including their connections within and outside the private edition deployment.<br /> |ComingSoon=No<br /> |Section={{Section<br /> |sectionHeading=Introduction<br /> |alignment=Vertical<br /> |structuredtext=For the Genesys Multicloud CX private edition services to receive and process voice interactions, you must enable voice connectivity. <br /> <br /> Voice connectivity in a private edition deployment covers the following:<br /> <br /> *Connectivity to and from Session Border Controller (SBC)<br /> *Connectivity to and from agent-facing services (Agent Workspace, SIP phone, or Web phone)<br /> *Connectivity to the private edition services involved in processing voice interactions: <br /> **Voice Microservices — in particular, Voice SIP Cluster Service and Voice SIP Proxy Service<br /> **Genesys Voice Platform (GVP) — in particular, GVP Media Control Platform (MCP)<br /> **Web Real-Time Communication (WebRTC) Media Service<br /> <br /> For information about Genesys services' connections, see:<br /> <br /> *[[Draft:VM/Current/VMPEGuide/Architecture1|Architecture for Voice Microservices]] in the ''{{Link-AnywhereElse|product=VM|version=Current|manual=VMPEGuide|display text=Voice Microservices Private Edition Guide}}''<br /> *[[Draft:GVP/Current/GVPPEGuide/Architecture-HL|Architecture for Genesys Voice Platform]] in the ''{{Link-AnywhereElse|product=GVP|version=Current|manual=GVPPEGuide|display text=GVP Private Edition Guide}}''<br /> *[[Draft:WebRTC/Current/WebRTCPEGuide/Architecture|Architecture for WebRTC]] in the ''{{Link-AnywhereElse|product=WebRTC|version=Current|manual=WebRTCPEGuide|display text=WebRTC Private Edition Guide}}''<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=Connections<br /> |alignment=Vertical<br /> |structuredtext=The following diagram shows the voice connections from the services running in Kubernetes to the other services.<br /> <br /> [[File:PE Network VoiceConnectivity.png]]<br /> {{{!}} class=&quot;wikitable&quot;<br /> {{!}}+<br /> The following table provides the network details of voice connections:<br /> &lt;br /&gt;<br /> !Connection<br /> !Client<br /> !Client network<br /> !Server<br /> !Server network<br /> !Protocol<br /> !Default port<br /> !Description<br /> {{!}}-<br /> {{!}}Not applicable<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}voice-config<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}9100<br /> {{!}}Fetches tenant details<br /> {{!}}-<br /> {{!}}1<br /> {{!}}SBC<br /> {{!}}VNET Network<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}SIP<br /> {{!}}5080<br /> {{!}}SBC SIP signaling<br /> {{!}}-<br /> {{!}}2<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}SBC<br /> {{!}}VNET Network<br /> {{!}}SIP/UDP<br /> {{!}}5060<br /> {{!}}SBC SIP signaling<br /> {{!}}-<br /> {{!}}2<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}SBC (Cross-Region)<br /> {{!}}VNET Peering<br /> {{!}}SIP/UDP<br /> {{!}}5060<br /> {{!}}SBC SIP signaling<br /> {{!}}-<br /> {{!}}3<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}voice-sip<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}5090<br /> {{!}}SIP signaling<br /> {{!}}-<br /> {{!}}4<br /> {{!}}voice-sip<br /> {{!}}Kubernetes Network<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}5080<br /> {{!}}SIP signaling<br /> {{!}}-<br /> {{!}}5<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}gvp (RM)<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}5060<br /> {{!}}IVR SIP signaling<br /> {{!}}-<br /> {{!}}6<br /> {{!}}gvp (RM)<br /> {{!}}Kubernetes Network<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}5080<br /> {{!}}GVP SIP signaling<br /> {{!}}-<br /> {{!}}7<br /> {{!}}gvp (RM)<br /> {{!}}Kubernetes Network<br /> {{!}}MCP<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}5070<br /> {{!}}GVP SIP signaling<br /> {{!}}-<br /> {{!}}8<br /> {{!}}MCP<br /> {{!}}Kubernetes Network<br /> {{!}}gvp (RM)<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/TCP<br /> {{!}}5080<br /> {{!}}GVP SIP signaling<br /> {{!}}-<br /> {{!}}9<br /> {{!}}MCP<br /> {{!}}Kubernetes Network<br /> {{!}}WebRTC/CoTurn<br /> {{!}}Kubernetes Network<br /> {{!}}RTP<br /> {{!}}Negotiated<br /> {{!}}RTP Voice<br /> {{!}}-<br /> {{!}}10<br /> {{!}}WebRTC/ CoTurn<br /> {{!}}Kubernetes Network<br /> {{!}}MCP<br /> {{!}}Kubernetes Network<br /> {{!}}RTP<br /> {{!}}Negotiated<br /> {{!}}RTP Voice<br /> {{!}}-<br /> {{!}}11<br /> {{!}}MCP<br /> {{!}}Kubernetes Network<br /> {{!}}SBC<br /> {{!}}VNET Network<br /> {{!}}RTP<br /> {{!}}Negotiated<br /> {{!}}RTP Voice<br /> {{!}}-<br /> {{!}}12<br /> {{!}}SBC<br /> {{!}}VNET Network<br /> {{!}}MCP<br /> {{!}}Kubernetes Network<br /> {{!}}RTP<br /> {{!}}Negotiated<br /> {{!}}RTP Voice<br /> {{!}}-<br /> {{!}}13<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}WebRTC/CoTurn<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/UDP<br /> {{!}}5070<br /> {{!}}Agent SIP signaling<br /> {{!}}-<br /> {{!}}14<br /> {{!}}WebRTC/CoTurn<br /> {{!}}Kubernetes Network<br /> {{!}}voice-sipproxy<br /> {{!}}Kubernetes Network<br /> {{!}}SIP/UDP<br /> {{!}}5080<br /> {{!}}Agent SIP signaling<br /> {{!}}-<br /> {{!}}15<br /> {{!}}WebRTC/CoTurn<br /> {{!}}Kubernetes Network<br /> {{!}}SBC<br /> {{!}}VNET Network<br /> {{!}}RTP<br /> {{!}}Negotiated<br /> {{!}}RTP Voice<br /> {{!}}-<br /> {{!}}16<br /> {{!}}SBC<br /> {{!}}VNET Network<br /> {{!}}WebRTC/CoTurn<br /> {{!}}Kubernetes Network<br /> {{!}}RTP<br /> {{!}}Negotiated<br /> {{!}}RTP Voice<br /> {{!}}}&lt;br /&gt;<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=SBC and private edition deployment integration<br /> |alignment=Vertical<br /> |structuredtext=You must enable access to SBC to ensure the voice interactions pass through to the Genesys services.<br /> <br /> For OpenShift deployments, F5 BIG-IP is the recommended solution to integrate SBC with the private edition deployment. For more information, see [[Draft:PrivateEdition/Current/PEGuide/F5BIG-IPforOpenShiftOverview|Overview of F5 BIG-IP for OpenShift]].<br /> <br /> The integration steps include:<br /> <br /> #[[Draft:PrivateEdition/Current/PEGuide/VXLANtunnels-Openshift|Configure VXLAN on OpenShift]]<br /> #[[Draft:PrivateEdition/Current/PEGuide/CISInstallation|Install Container Ingress Service (CIS)]]<br /> #[[Draft:PrivateEdition/Current/PEGuide/F5SIP-ALGConfig|Configure F5 SIP-ALG]]<br /> |Status=No<br /> }}<br /> }}</div>

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