PEC-WFM/ProductAlerts - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:36:53Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:51:14Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Mhachey: Published

2020-06-09T15:56:58Z

Published

Bgrenon: Published

2020-06-09T15:44:51Z

Published

New page

{{Article
|Standalone=Yes
|DisplayName={{MINTYDOCSPRODUCT}} Product Alerts
|Application=Workforce Administration, Workforce Management
|Role=Administrator, Agent, Supervisor
|Platform=PureEngage
|ComingSoon=No
|Context=See the latest Product Alerts for {{MINTYDOCSPRODUCT}}.
|Section={{Section
|Standalone=No
|ComingSoon=No
|alignment=Vertical
|structuredtext=* '''Google Chrome version 45 ends support for Java Plug-ins'''—WFM Web will no longer work with Chrome v45 and later, due to Chrome's end of support for Java Plug-ins. If you are running WFM Web on Chrome v45 or later, Genesys recommends you use either Internet Explorer or Firefox.
* '''Limitation for WFM Web in Google Chrome Stable Channel update version 42'''—By default, this browser version blocks the Java plug-in with no pop-up or other indication.
*;Workforce Management supports Chrome, which means, in WFM Web, attempts to invoke Java applet subsystems prompts a message (after a long delay) that Java is not detected. 
*;'''Resolution:'''
*;Starting with Chrome version 42, an additional configuration step is required to continue using NPAPI plug-ins. 
*;To enable NPAPI in Chrome Version 42 and later:
*# In your URL bar, enter: <tt>chrome://flags/#enable-npapi</tt>.
*# Click the '''Enable''' link for the '''Enable NPAPI''' configuration option.
*# Click the '''Relaunch''' button that appears at the bottom of the '''Configuration''' page. 
*#;Official source from Oracle<nowiki>:</nowiki> [https://java.com/en/download/faq/chrome.xml www.java.com]
|advanced=No
|Status=No
}}
|product=Draft:PEC-WFM
|urlname=ProductAlerts
}}

@@ Line 5: / Line 5: @@
 |Context=See the latest alerts and other important product information related to {{MINTYDOCSPRODUCT}}.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Role=Administrator, Agent, Supervisor
 |Application=Workforce Administration, Workforce Management

@@ Line 2: / Line 2: @@
 |Standalone=Yes
 |DisplayName={{MINTYDOCSPRODUCT}} Product Alerts
 |Application=Workforce Administration, Workforce Management
-|Role=Administrator, Agent, Supervisor
+|Prereq=
 |Section={{Section
-|Standalone=No
+|sectionHeading=
-|ComingSoon=No
+|anchor=
 |alignment=Vertical
-|structuredtext=* '''Google Chrome version 45 ends support for Java Plug-ins'''—WFM Web will no longer work with Chrome v45 and later, due to Chrome's end of support for Java Plug-ins.  If you are running WFM Web on Chrome v45 or later, Genesys recommends you use either Internet Explorer or Firefox.
+|Media=
-* '''Limitation for WFM Web in Google Chrome Stable Channel update version 42'''—By default, this browser version blocks the Java plug-in with no pop-up or other indication.
+|image=
 *;Workforce Management supports Chrome, which means, in WFM Web, attempts to invoke Java applet subsystems prompts a message (after a long delay) that Java is not detected.<br /><br />
 *;'''Resolution:'''
 *;Starting with Chrome version 42, an additional configuration step is required to continue using NPAPI plug-ins.<br /><br />
 *;To enable NPAPI in Chrome Version 42 and later:
-*# In your URL bar, enter: <tt>chrome://flags/#enable-npapi</tt>.
+*#In your URL bar, enter: <tt>chrome://flags/#enable-npapi</tt>.
-*# Click the '''Enable''' link for the '''Enable NPAPI''' configuration option.
+*#Click the '''Enable''' link for the '''Enable NPAPI''' configuration option.
-*# Click the '''Relaunch''' button that appears at the bottom of the '''Configuration''' page.<br /><br />
+*#Click the '''Relaunch''' button that appears at the bottom of the '''Configuration''' page.<br /><br />
 *#;Official source from Oracle<nowiki>:</nowiki> [https://java.com/en/download/faq/chrome.xml www.java.com]
-|advanced=No
+|structuredtextwide=
 |Status=No
 }}

PEC-WFM/ProductAlerts - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Mhachey: Published

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"