PEC-WFM/Current/Supervisor/OpnsFrMFGrphs - Revision history

Mhachey: Published

2020-10-02T15:44:34Z

Published

Mhachey: Published

2020-10-01T20:00:16Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:37:36Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:48:49Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:29:53Z

Published

New page

{{ArticleUnstructured
|Platform=PureEngage
|DisplayName=Options for the Master Forecast Graphs
|TocName=Options for the Master Forecast Graphs
|Tags=
|Dimension=
|Application=Workforce Management
|Role=Supervisor
|Context=This topic describes how to customize the display of the '''Master Forecast Graphs''' view.
}}

__NOTOC__

Use the '''Options''' dialog box to customize the display of the {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=top|display text='''Master Forecast Graphs''' view}}:
#Select a statistic from the '''Show Statistics''' drop-down list.
#Click {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=OptnsTbrBtn|display text='''Options'''}} on the toolbar.

One of the following versions of the '''Options''' dialog box opens, depending on the statistic that you selected above.

*Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the '''Options''' window.
{{{!}}
! '''Statistic selected'''
! '''Help topic for the corresponding Options dialog box'''
{{!}}-
{{!}} '''Interaction Volume'''
{{!}} {{Link-SomewhereInThisManual|topic=GVOIV|anchor=top|display text=Graph View Options (IV)}}
{{!}}-
{{!}} '''AHT'''
{{!}} {{Link-SomewhereInThisManual|topic=GVOAHT|anchor=top|display text=Graph View Options (AHT)}}
{{!}}-
{{!}} '''Interaction Volume and AHT''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
{{!}} {{Link-SomewhereInThisManual|topic=GVOBth|anchor=top|display text=Graph View Options (IV and AHT)}}
{{!}}-
{{!}} '''Required Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graph View Options (Staffing)}}
{{!}}-
{{!}} '''Calculated Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graph View Options (Staffing)}}
{{!}}-
{{!}} '''Calculated and Required Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graphs View Options (Staffing)}}
{{!}}}

@@ Line 1: / Line 1: @@
-{{ArticleUnstructured
+{{Article
 |Standalone=No
-|DisplayName=Options for the Master Forecast Graphs
+|DisplayName=Master Forecast Cleanup and Graph Options
 |Platform=GenesysEngage-cloud
-|TocName=Options for the Master Forecast Graphs
+|Role=Supervisor
 |Application=Workforce Management
-|Role=Supervisor
+|Section={{Section
-}}
+|sectionHeading=Graph options
-Use the '''Options''' dialog box to customize the display of the {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=top|display text=Master Forecast Graphs}} view:
+|alignment=Vertical
 #Select a statistic from the '''Show Statistics''' drop-down list.
-#Click {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=OptnsTbrBtn|display text=Options}} on the toolbar.
+#Click {{Link-SomewhereInThisVersion|manual=Supervisor|topic=MstrFrcstVws|anchor=OptnsTbrBtn|display text=Options}} on the toolbar.
 One of the following versions of the '''Options''' dialog box opens, depending on the statistic that you selected above.
@@ Line 39: / Line 42: @@
 {{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graphs View Options (Staffing)}}
 {{!}}}

@@ Line 1: / Line 1: @@
 {{ArticleUnstructured
-|Platform=GenesysEngage-cloud
+|Standalone=No
 |DisplayName=Options for the Master Forecast Graphs
-|TocName=Options for the Master Forecast Graphs
+|Platform=GenesysEngage-cloud
-|Tags=
+|TocName=Options for the Master Forecast Graphs
-|Dimension=
+|Context=This topic describes how to customize the display of the '''Master Forecast Graphs''' view.
 |Application=Workforce Management
 |Role=Supervisor
 }}
+Use the '''Options''' dialog box to customize the display of the {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=top|display text=Master Forecast Graphs}} view:
 #Select a statistic from the '''Show Statistics''' drop-down list.
-#Click {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=OptnsTbrBtn|display text='''Options'''}} on the toolbar.
+#Click {{Link-SomewhereInThisManual|topic=MFVGrphsVw|anchor=OptnsTbrBtn|display text=Options}} on the toolbar.
 One of the following versions of the '''Options''' dialog box opens, depending on the statistic that you selected above.
 *Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the '''Options''' window.
 {{{!}}
-! '''Statistic selected'''
+!'''Statistic selected'''
-! '''Help topic for the corresponding Options dialog box'''
+!'''Help topic for the corresponding Options dialog box'''
 {{!}}-
-{{!}} '''Interaction Volume'''
+{{!}}'''Interaction Volume'''
-{{!}} {{Link-SomewhereInThisManual|topic=GVOIV|anchor=top|display text=Graph View Options (IV)}}
+{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOIV|display text=Graph View Options (IV)}}
 {{!}}-
-{{!}} '''AHT'''
+{{!}}'''AHT'''
-{{!}} {{Link-SomewhereInThisManual|topic=GVOAHT|anchor=top|display text=Graph View Options (AHT)}}
+{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOAHT|display text=Graph View Options (AHT)}}
 {{!}}-
-{{!}} '''Interaction Volume and AHT''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
+{{!}}'''Interaction Volume and AHT''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
-{{!}} {{Link-SomewhereInThisManual|topic=GVOBth|anchor=top|display text=Graph View Options (IV and AHT)}}
+{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOBth|display text=Graph View Options (IV and AHT)}}
 {{!}}-
-{{!}} '''Required Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
+{{!}}'''Required Staffing''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
-{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graph View Options (Staffing)}}
+{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graph View Options (Staffing)}}
 {{!}}-
-{{!}} '''Calculated Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
+{{!}}'''Calculated Staffing''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
-{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graph View Options (Staffing)}}
+{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graph View Options (Staffing)}}
 {{!}}-
-{{!}} '''Calculated and Required Staffing''' (not available in the {{Link-SomewhereInThisManual|topic=HDGrphsVw|anchor=top|display text=Historical Data Graphs view}})
+{{!}}'''Calculated and Required Staffing''' (not available in the {{Link-SomewhereInThisVersion|manual=Supervisor|topic=HstDataVws|anchor=HDGrphsVw|display text=Historical Data Graphs view}})
-{{!}} {{Link-SomewhereInThisManual|topic=GVOStffg|anchor=top|display text=Graphs View Options (Staffing)}}
+{{!}}{{Link-SomewhereInThisVersion|manual=Supervisor|topic=GrphVwOptns|anchor=GVOStffg|display text=Graphs View Options (Staffing)}}
 {{!}}}

PEC-WFM/Current/Supervisor/OpnsFrMFGrphs - Revision history

Mhachey: Published

Mhachey: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"