PEC-WFM/Current/Supervisor/CfgOrg - Revision history

Mhachey: Published

2020-09-29T11:52:19Z

Published

Mhachey: Published

2020-09-29T11:48:02Z

Published

Mhachey: Published

2020-09-29T11:45:41Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:35:58Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:51:05Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:29:31Z

Published

New page

{{ArticleUnstructured
|Platform=PureEngage
|DisplayName=Organization
|TocName=Organization
|Tags=
|Dimension=
|Application=Workforce Management
|Role=Supervisor
|Context= This page lists the objects you can configure in your organization.
}}

You must have security rights to the '''Configuration > Organization''' module to view it.

In this module, you can configure the following objects:
*{{Link-SomewhereInThisManual|topic=OrgBUs|anchor=top|display text=Business Units}}
*{{Link-SomewhereInThisManual|topic=OrgSts|anchor=top|display text=Sites}}
*{{Link-SomewhereInThisManual|topic=OrgTmZns|anchor=top|display text=Time Zones}}

In the '''Organization > Business Units''' view, you can associate the following objects with a business unit:
*{{Link-SomewhereInThisManual|topic=BUStsPn|anchor=AddgStsToBUs|display text=Sites}}
*{{Link-SomewhereInThisManual|topic=BUSklsPn|anchor=AddgSklsToBU|display text=Skills}}

In the '''Organization > Sites''' view, you can associate the following objects with a site:
*{{Link-SomewhereInThisManual|topic=AsscTmsSt|anchor=top|display text=Teams}}
*{{Link-SomewhereInThisManual|topic=AsscAgtsSt|anchor=top|display text=Agents}}

@@ Line 8: / Line 8: @@
 |Role=Supervisor
 }}
-You must have security rights to the '''Configuration''' &gt; '''Organization''' module to view it.
+You must have security rights to the '''Configuration''' &gt; '''Organization''' module to view it. See {{Link-SomewhereInThisVersion|manual=Supervisor|topic=RolPrvlgsOvrw|anchor=CfgtnRlP|display text=Configuration role privileges}}.
 In this module, you can configure the following objects:

@@ Line 16: / Line 16: @@
 *{{Link-SomewhereInThisManual|topic=OrgTmZns|anchor=top|display text=Time zones}}
-In the '''Organization &gt; Business Units''' view, you can associate the following objects with a business unit:
+In the '''Organization''' &gt; '''Business Units''' view, you can associate the following objects with a business unit:
 *{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgBUs|anchor=AddgStsToBUs|display text=Sites}}
 *{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgBUs|anchor=AddgSklsToBU|display text=Skills}}
-In the '''Organization &gt; Sites''' view, you can associate the following objects with a site:
+In the '''Organization''' &gt; '''Sites''' view, you can associate the following objects with a site:
 *{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgSts|anchor=AsscTmsSt|display text=Teams}}
 *{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgSts|anchor=AsscAgtsSt|display text=Agents}}

@@ Line 1: / Line 1: @@
 {{ArticleUnstructured
-|Platform=GenesysEngage-cloud
+|Standalone=No
 |DisplayName=Organization
-|TocName=Organization
+|Platform=GenesysEngage-cloud
-|Tags=
+|TocName=Organization
-|Dimension=
+|Context=This page lists the objects you can configure in your organization.
 |Application=Workforce Management
 |Role=Supervisor
 }}
-You must have security rights to the '''Configuration &gt; Organization''' module to view it.
+*{{Link-SomewhereInThisManual|topic=OrgBUs|anchor=top|display text=Business units}}
 *{{Link-SomewhereInThisManual|topic=OrgSts|anchor=top|display text=Sites}}
-*{{Link-SomewhereInThisManual|topic=OrgTmZns|anchor=top|display text=Time Zones}}
+*{{Link-SomewhereInThisManual|topic=OrgTmZns|anchor=top|display text=Time zones}}
 In the '''Organization &gt; Business Units''' view, you can associate the following objects with a business unit:
-*{{Link-SomewhereInThisManual|topic=BUStsPn|anchor=AddgStsToBUs|display text=Sites}}
-*{{Link-SomewhereInThisManual|topic=BUSklsPn|anchor=AddgSklsToBU|display text=Skills}}
+*{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgBUs|anchor=AddgStsToBUs|display text=Sites}}
 In the '''Organization &gt; Sites''' view, you can associate the following objects with a site:
-*{{Link-SomewhereInThisManual|topic=AsscTmsSt|anchor=top|display text=Teams}}
-*{{Link-SomewhereInThisManual|topic=AsscAgtsSt|anchor=top|display text=Agents}}
+*{{Link-SomewhereInThisVersion|manual=Supervisor|topic=OrgSts|anchor=AsscTmsSt|display text=Teams}}

PEC-WFM/Current/Supervisor/CfgOrg - Revision history

Mhachey: Published

Mhachey: Published

Mhachey: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"