PEC-WFM/Current/Supervisor/AddOhdWzd - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:37:10Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:48:43Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:29:19Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Add Overhead Wizard
|TocName=Add Overhead Wizard
|Context=Use the '''Add Overhead Wizard''' to to add planned or unplanned overhead to forecasts. WFM uses this data to forecast shrinkage in schedules.
|ComingSoon=No
|Platform=PureEngage
|Role=Supervisor
|Application=Workforce Management
|Section={{Section
|alignment=Vertical
|structuredtext=Follow the steps in each page of the '''Add Overhead Wizard''' to add overhead to a forecast.
|Status=No
}}{{Section
|sectionHeading=Select Activity Page
|anchor=SelectActivityPage
|alignment=Vertical
|structuredtext=This page appears only if the selected target in the '''Overheads''' view is a multi-site activity.

#Select an activity (in the list, each is followed by its site name in parentheses).
#Click '''Next'''.
|Status=No
}}{{Section
|sectionHeading=Select Schedule State Group Page
|anchor=SelectScheduleStateGroupPage
|alignment=Vertical
|structuredtext=Use this page to select a '''Schedule State Group''' (SSG) from the drop-down list of SSGs that...

*...belong to the same site as the local activity that was selected in the '''Object''' tree or in the '''Overheads''' view if a multi-site activity was selected.
*...are configured as overhead-related.
|Status=No
}}{{Section
|sectionHeading=Set Initial Value Page
|anchor=SetInitialValuePage
|alignment=Vertical
|structuredtext=Use this page to specify initial overhead values. Select one of the following radio buttons:

*'''Initial value'''—Select, then use the edit control to specify a value for each time step (must be <tt>0</tt> or more, and less than <tt>100%</tt>).
*'''Use template'''—Select, then click the '''Load Templates''' button to use a dialog to select the overhead template to be applied.
|Status=No
}}
}}

@@ Line 5: / Line 5: @@
 |Context=Use the '''Add Overhead Wizard''' to to add planned or unplanned overhead to forecasts. WFM uses this data to forecast shrinkage in schedules.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Role=Supervisor
 |Application=Workforce Management

PEC-WFM/Current/Supervisor/AddOhdWzd - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"