PEC-ROU/Current/Designer - Revision history

Ed.jamer@genesys.com: Redirected page to DES/Current/Designer

2021-04-21T14:58:06Z

Redirected page to DES/Current/Designer

Julie.munn@genesys.com at 17:44, April 1, 2021

2021-04-01T17:44:04Z

Brian.marshall@genesys.com: Published

2020-12-17T03:08:38Z

Published

Bmarshall: Published

2020-07-21T19:50:43Z

Published

Jerickso: Published

2020-06-08T18:08:10Z

Published

Bgrenon: Published

2020-06-08T14:48:29Z

Published

New page

{{MintyDocsManual
|product=
|version=Current
|manual=Admin
|alternateforms=Form:ArticleUnstructured,Form:TaskSummary,Form:GetStarted
|displayname=Designer Administrator's Guide
|pagination=no
|topicslist=* -Get Started
** GetStarted
** Features
** Security
** AppStruc
** Variables
** SavePublish
** FileSizeRef
** SmartApp
* -Applications
** ApplicationsBar
* -Modules
** SharedModulesBar
* -Resources
** MediaResources
** Personas
** DigitalResourcesBar
* -Grammars & Bots
** SpeechGrammarsBar
* -Business Controls
** BusinessObjectsBar
** EmergencyFlags
** DesBusinessHours
** SpecialDays
** DataTables
* -Admin
** AdminBar
** Partitions
* -Using blocks
** Blocks
* -Logic and Control Blocks
** LogicCtrlBlocks
** AssignVar
** ChangeLang
** Classify
** ClickToCall
** GoTo
** Return
** Segmentation
** SharedMod
** TerminateCall
** TerminateChat
** ChangePersona
* -User Interaction Blocks
** UserIntBlocks
** BotBlock
** Menu
** MenuOption
** PlayMessage
** RecordCall
** RecordUtterance
** UserInput
** AutomatedMessage
** ChatMessage
** ChatCustomMessage
** ChatTranscript
** GetChatTranscript
** SendEmail
** SendSMS
* -Business Controls Blocks
** BusinessCtrlBlocks
** BusinessHrs
** DataTable
** Emergency
** SpecialDay
* -Routing Blocks
** RoutingBlocks
** QueryVQs
** RouteAgent
** RouteCall
** RoutingAlgorithms
** Route
** StartTreatment
** Transfer
** VoiceMail
** PredictiveRouting
* -Data Blocks
** DataBlocks
** CallData
** Statistic
** TxnList
* -External Services Blocks
** ExtServBlocks
** CustomService
** HTTPREST
* -Reporting Blocks
** ReportingBlocks
** Activity
** Milestone
** Debug
* -Callback Blocks
** CallbackBlocks
** CallbackV2
** CallbackASAP
** CallbackSched
** CallbackAvail
** CallbackCancel
** CallbackExisting
** ValidatePhoneNumber
** CallbackVqWatermark
* -Survey Blocks
** SurveyBlocks
** Survey
* -Designer Analytics
** AnalyticsBar
** ManageDash
** SummaryDash
** AppDetailsDash
** DurationsDash
** DataTablesDash
** SpikesDash
** HeatmapsDash
** PathDash
** SankeyDash
** SunburstDash
** InputsDash
** SurveysDash
** ExtServDash
** RoutingDash
** BusCtrlDash
** SDRDash
** SdrRef
* -Troubleshooting
** Troubleshooting
* -SmartApp
* -Store
** Store
** MicroApps
** IdVerify
|topicslistpage=
|defaultform=Form:Article
|inherit=no
}}
{{Article
|PageType=Manual
|Platform=PureEngage
|Context=Learn how administrators work with the Designer application.
|Section={{Section
|ComingSoon=No
|alignment=Vertical
|structuredtext={{NoteFormat|These help topics are intended for the latest release of Designer (Version 9.0). If you are running a version older than 9.0, some of the features and functionality described here might not apply (you can check your version in the top-right corner of the Designer interface). In that case, refer to [https://docs.genesys.com/Documentation:DES:Help:Welcome this version] of the Designer Help. If you have questions about the features available in your version of the software, contact your Genesys representative.}}
|fullwidth=No
|Status=No
}}
|Standalone=No
|DisplayName=Designer
|Application=Designer
|Role=Administrator
|TocName=Designer
}}

← Older revision		Revision as of 14:58, April 21, 2021
Line 1:		Line 1:
−	~~{{MintyDocsManual~~	+	#REDIRECT [[DES/Current/Designer]]
−	~~\|manual=Admin~~
−	~~\|alternateforms=Form:ArticleUnstructured, Form:GetStarted, Form:TaskSummary~~
−	~~\|displayname=~~Designer ~~User's Guide~~
−	~~\|pagination=no~~
−	~~\|topicslist=* -Get Started~~
−	** GetStarted
−	** Features
−	** ApplicationPhases
−	** Security
−	** AppStruc
−	** Blocks
−	** Variables
−	** SavePublish
−	** SupportedLanguages
−	** FileSizeRef
−	** SmartApp
−	** FirstApp
−	* -Applications
−	** ApplicationsBar
−	** ApplicationSettings
−	* -Modules
−	** SharedModulesBar
−	* -Resources
−	** MediaResources
−	** Personas
−	** IntelligentPrompts
−	** DigitalResourcesBar
−	** PII
−	** StandardResponses
−	** FieldCodes
−	** CustomVars
−	* -Grammars & Bots
−	** SpeechGrammarsBar
−	** BotRegistry
−	* -Business Controls
−	** BusinessObjectsBar
−	** EmergencyFlags
−	** DesBusinessHours
−	** SpecialDays
−	** DataTables
−	* -Admin
−	** AdminBar
−	** Partitions
−	* -Using blocks
−	* -Logic and Control Blocks
−	** LogicCtrlBlocks
−	** AssignVar
−	** ChangeLang
−	** Classify
−	** ClickToCall
−	** GoTo
−	** Return
−	** Segmentation
−	** SharedMod
−	** TerminateCall
−	** TerminateChat
−	** ChangePersona
−	* -User Interaction Blocks
−	** UserIntBlocks
−	** BotBlock
−	** Menu
−	** MenuOption
−	** PlayMessage
−	** RecordCall
−	** RecordUtterance
−	** UserInput
−	** AutomatedMessage
−	** ChatMessage
−	** ChatCustomMessage
−	** ChatTranscript
−	** GetChatTranscript
−	** SendEmail
−	** SendSMS
−	* -Business Controls Blocks
−	** BusinessCtrlBlocks
−	** BusinessHrs
−	** DataTable
−	** Emergency
−	** SpecialDay
−	* -Routing Blocks
−	** RoutingBlocks
−	** QueryVQs
−	** RouteAgent
−	** RouteCall
−	** RoutingAlgorithms
−	** Route
−	** StartTreatment
−	** Transfer
−	** VoiceMail
−	** PredictiveRouting
−	* -Data Blocks
−	** DataBlocks
−	** CallData
−	** Statistic
−	** TxnList
−	* -External Services Blocks
−	** ExtServBlocks
−	** CustomService
−	** HTTPREST
−	* -Reporting Blocks
−	** ReportingBlocks
−	** Activity
−	** Milestone
−	** Debug
−	* -Callback Blocks
−	** CallbackBlocks
−	** CallbackV2
−	** CallbackASAP
−	** CallbackSched
−	** CallbackAvail
−	** CallbackCancel
−	** CallbackExisting
−	** ValidatePhoneNumber
−	** CallbackVqWatermark
−	* -Survey Blocks
−	** SurveyBlocks
−	** Survey
−	* -Designer Analytics
−	** AnalyticsBar
−	** ManageDash
−	** SummaryDash
−	** AppDetailsDash
−	** DurationsDash
−	** DataTablesDash
−	** SpikesDash
−	** HeatmapsDash
−	** PathDash
−	** SankeyDash
−	** SunburstDash
−	** InputsDash
−	** SurveysDash
−	** ExtServDash
−	** RoutingDash
−	** BusCtrlDash
−	** SDRDash
−	** BotsDash
−	** SdrRef
−	* -Troubleshooting
−	** Troubleshooting
−	* -SmartApp
−	* -Store
−	** Store
−	** MicroApps
−	** IdVerify
−	~~\|defaultform=Form:Article~~
−	~~\|inherit=no~~
−	}}
−	~~{{Article}}~~

@@ Line 29: / Line 29: @@
 ** PII
 ** StandardResponses
 * -Grammars & Bots
 ** SpeechGrammarsBar

@@ Line 7: / Line 7: @@
 ** GetStarted
 ** Features
-** SupportedLanguages
+** ApplicationPhases
 ** Security
-** ApplicationPhases
+** AppStruc
 ** Blocks
 ** Variables
 ** SavePublish
 ** FileSizeRef
 ** SmartApp
 * -Applications
 ** ApplicationsBar
 * -Modules
 ** SharedModulesBar
@@ Line 25: / Line 27: @@
 ** IntelligentPrompts
 ** DigitalResourcesBar
 * -Grammars & Bots
 ** SpeechGrammarsBar
@@ Line 129: / Line 133: @@
 ** BusCtrlDash
 ** SDRDash
 ** SdrRef
 * -Troubleshooting

@@ Line 1: / Line 1: @@
 {{MintyDocsManual
 |manual=Admin
-|alternateforms=Form:ArticleUnstructured,Form:TaskSummary,Form:GetStarted
+|alternateforms=Form:ArticleUnstructured, Form:GetStarted, Form:TaskSummary
-|displayname=Designer Administrator's Guide
+|displayname=Designer User's Guide
 |pagination=no
 |topicslist=* -Get Started
 ** GetStarted
 ** Features
 ** Security
 ** AppStruc
 ** Variables
@@ Line 22: / Line 23: @@
 ** MediaResources
 ** Personas
 ** DigitalResourcesBar
 * -Grammars & Bots
 ** SpeechGrammarsBar
 * -Business Controls
 ** BusinessObjectsBar
@@ Line 35: / Line 38: @@
 ** Partitions
 * -Using blocks
 * -Logic and Control Blocks
 ** LogicCtrlBlocks
@@ Line 135: / Line 137: @@
 ** MicroApps
 ** IdVerify
 |defaultform=Form:Article
 |inherit=no
 }}