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	<id>https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=PEC-REP%2FCurrent%2FPulsePEGuide%2FObservability</id>
	<title>PEC-REP/Current/PulsePEGuide/Observability - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://all.docs.genesys.com/index.php?action=history&amp;feed=atom&amp;title=PEC-REP%2FCurrent%2FPulsePEGuide%2FObservability"/>
	<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/Observability&amp;action=history"/>
	<updated>2026-05-15T23:37:01Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.31.1</generator>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/Observability&amp;diff=118316&amp;oldid=prev</id>
		<title>WikiSysop at 19:31, April 11, 2022</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/Observability&amp;diff=118316&amp;oldid=prev"/>
		<updated>2022-04-11T19:31:04Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table class=&quot;diff diff-contentalign-left&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
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				&lt;tr class=&quot;diff-title&quot; lang=&quot;en&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #222; text-align: center;&quot;&gt;Revision as of 19:31, April 11, 2022&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot; &gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;{{ArticlePEServiceObservability&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;{{ArticlePEServiceObservability&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Monitoring=&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;An &lt;/del&gt;example of Grafana dashboards and metrics &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;can be found &lt;/del&gt;inside the Monitor helm chart.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Monitoring=&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;You can find an &lt;/ins&gt;example of Grafana dashboards and metrics inside the Monitor helm chart.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;br /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;lt;br /&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|EnableMonitoring=Monitoring settings can be found in the Override Helm chart values section:&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|EnableMonitoring=Monitoring settings can be found in the Override Helm chart values section:&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*For information about configuring monitoring for Pulse web service, see '''Monitoring settings''' in '''values-override-pulse.yaml''' on the {{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Configure}} page.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*For &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;more &lt;/ins&gt;information about configuring monitoring for &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;the &lt;/ins&gt;Pulse web service, see '''Monitoring settings''' in '''values-override-pulse.yaml''' on the {{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Configure}} page.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*For information about configuring monitoring for Data Collection Units and Load Distribution Servers, see '''Monitoring settings''' in '''values-override-dcu.yaml''' and '''values-override-lds.yaml''' on the {{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Provision}} page.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;*For &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;more &lt;/ins&gt;information about configuring monitoring for &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;the &lt;/ins&gt;Data Collection Units and Load Distribution Servers, see '''Monitoring settings''' in '''values-override-dcu.yaml''' and '''values-override-lds.yaml''' on the {{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Provision}} page.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ConfigureMetrics=The Pulse services use PodMonitor/ServiceMonitor custom resource definitions (CRDs), which are defined in the Helm charts by default. No further configuration is required &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;in order &lt;/del&gt;to define or &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;expose &lt;/del&gt;these metrics. You cannot define your own custom metrics.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|ConfigureMetrics=The Pulse services use PodMonitor/ServiceMonitor custom resource definitions (CRDs), which are defined in the Helm charts by default. No further configuration is required to define or &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;make available &lt;/ins&gt;these metrics. You cannot define your own custom metrics.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;−&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;This document describes critical metrics that Pulse services &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;expose&lt;/del&gt;. You can also query Prometheus directly or using a dashboard to see all the metrics available from the Pulse services.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;This document describes critical metrics that Pulse services &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;make available&lt;/ins&gt;. You can also query Prometheus directly or using a dashboard to see all the metrics available from the Pulse services.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|AlertsDefined=Yes&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|AlertsDefined=Yes&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Alerting=Pulse alerts are defined as '''PrometheusRule''' objects in '''&amp;lt;service&amp;gt;/*.yaml''' files in the '''monitor''' Helm chart. Pulse does not support customizing the alerts or defining additional PrometheusRule objects to create alerts based on the service-provided metrics.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Alerting=Pulse alerts are defined as '''PrometheusRule''' objects in '''&amp;lt;service&amp;gt;/*.yaml''' files in the '''monitor''' Helm chart. Pulse does not support customizing the alerts or defining additional PrometheusRule objects to create alerts based on the service-provided metrics.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>WikiSysop</name></author>
		
	</entry>
	<entry>
		<id>https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/Observability&amp;diff=114869&amp;oldid=prev</id>
		<title>Tony.gilchrist@genesys.com: Published</title>
		<link rel="alternate" type="text/html" href="https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/Observability&amp;diff=114869&amp;oldid=prev"/>
		<updated>2021-12-21T20:00:27Z</updated>

		<summary type="html">&lt;p&gt;Published&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{ArticlePEServiceObservability&lt;br /&gt;
|Monitoring=An example of Grafana dashboards and metrics can be found inside the Monitor helm chart.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;br /&amp;gt;&lt;br /&gt;
|EnableMonitoring=Monitoring settings can be found in the Override Helm chart values section:&lt;br /&gt;
&lt;br /&gt;
*For information about configuring monitoring for Pulse web service, see '''Monitoring settings''' in '''values-override-pulse.yaml''' on the {{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Configure}} page.&lt;br /&gt;
*For information about configuring monitoring for Data Collection Units and Load Distribution Servers, see '''Monitoring settings''' in '''values-override-dcu.yaml''' and '''values-override-lds.yaml''' on the {{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Provision}} page.&lt;br /&gt;
|ConfigureMetrics=The Pulse services use PodMonitor/ServiceMonitor custom resource definitions (CRDs), which are defined in the Helm charts by default. No further configuration is required in order to define or expose these metrics. You cannot define your own custom metrics.&lt;br /&gt;
&lt;br /&gt;
This document describes critical metrics that Pulse services expose. You can also query Prometheus directly or using a dashboard to see all the metrics available from the Pulse services.&lt;br /&gt;
|AlertsDefined=Yes&lt;br /&gt;
|Alerting=Pulse alerts are defined as '''PrometheusRule''' objects in '''&amp;lt;service&amp;gt;/*.yaml''' files in the '''monitor''' Helm chart. Pulse does not support customizing the alerts or defining additional PrometheusRule objects to create alerts based on the service-provided metrics.&lt;br /&gt;
|ExtConfigAlertsBoilerplate=Yes&lt;br /&gt;
|ConfigureAlerts=No further configuration is required for Pulse alerts.&lt;br /&gt;
|Logging={{Link-SomewhereInThisVersion|manual=PulsePEGuide|topic=Logging}}&lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>Tony.gilchrist@genesys.com</name></author>
		
	</entry>
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