https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-REP%2FCurrent%2FPulsePEGuide%2FArchitectureMain 2026-05-16T02:29:03Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/ArchitectureMain&diff=117768&oldid=prev 2022-04-01T19:45:36Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 19:45, April 1, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ServiceId=1875e48e-d547-469f-b025-7ce3ca8b0f83</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|ServiceId=1875e48e-d547-469f-b025-7ce3ca8b0f83</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|IntroductionText=The Connections table, which follows the architecture diagram, provides information about the objects and connections shown in the diagram.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|IntroductionText=The Connections table, which follows the architecture diagram, provides information about the objects and connections shown in the diagram.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Image=Pulse PE Arch Diagram <del class="diffchange diffchange-inline">v8</del>.png</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Image=Pulse PE Arch Diagram <ins class="diffchange diffchange-inline">v9</ins>.png</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|AltText=Genesys Pulse architecture</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|AltText=Genesys Pulse architecture</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PEConnections={{PEConnections</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|PEConnections={{PEConnections</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP/Current/PulsePEGuide/ArchitectureMain&diff=117729&oldid=prev 2022-04-01T13:15:49Z

<p>Created page with &quot;{{ArticlePEServiceArchitecture |ServiceId=1875e48e-d547-469f-b025-7ce3ca8b0f83 |IntroductionText=The Connections table, which follows the architecture diagram, provides inform...&quot;</p> <p><b>New page</b></p><div>{{ArticlePEServiceArchitecture<br /> |ServiceId=1875e48e-d547-469f-b025-7ce3ca8b0f83<br /> |IntroductionText=The Connections table, which follows the architecture diagram, provides information about the objects and connections shown in the diagram.<br /> |Image=Pulse PE Arch Diagram v8.png<br /> |AltText=Genesys Pulse architecture<br /> |PEConnections={{PEConnections<br /> |Connection=1<br /> |SourceType=Other<br /> |SourceOther=Permissions ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=Tenant Service (Voice Config Service)<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=Permissions Service retrieves configuration data (such as Agents, Queues), in order to check user access permissions.<br /> |Classification=b2dff270-19d6-4258-a380-da06305a143c<br /> }}{{PEConnections<br /> |Connection=2<br /> |SourceType=Other<br /> |SourceOther=Permissions ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=Redis<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=6380<br /> |Purpose=Permissions Service stores information about user permissions to access configuration objects.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=3<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=Redis<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=6380<br /> |Purpose=Pulse Data Collection Unit (DCU) stores current and historical statistic values.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=4<br /> |SourceType=Other<br /> |SourceOther=Permissions ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=PostgreSQL<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=5432<br /> |Purpose=Permissions Service reads Pulse metadata to check access permissions.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=5<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=PostgreSQL<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=5432<br /> |Purpose=Pulse DCU reads Pulse metadata required for collecting statistic values.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=6<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=PostgreSQL<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=5432<br /> |Purpose=Init Tenant job uses this connection to initialize OOB Widget Templates.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=7<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=Tenant Service (Voice Config Service)<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=Pulse DCU retrieves configuration data.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=8<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=LDS StatefulSet<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8000<br /> |Purpose=Pulse DCU subscribes for events from Voice SIP Service.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=9<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=Tenant Service (Voice Config Service)<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=Pulse Load Distribution Server (LDS) retrieves configuration data.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=10<br /> |SourceType=Other<br /> |SourceOther=LDS StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=SIP Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8000<br /> |Purpose=Pulse LDS broadcasts events from Voice SIP Service to connected clients.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=11<br /> |SourceType=Other<br /> |SourceOther=Prometheus<br /> |DestinationType=Other<br /> |DestinationOther=LDS StatefulSet<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=9091<br /> |Purpose=Metrics for monitoring and alerting with Prometheus.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=12<br /> |SourceType=Other<br /> |SourceOther=LDS-VQ StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=Tenant Service (Voice Config Service)<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=Pulse LDS VQ retrieves configuration data.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=13<br /> |SourceType=Other<br /> |SourceOther=LDS-VQ StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=SIP-VQ<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8000<br /> |Purpose=Pulse LDS broadcasts events from Voice SIP VQ Service to connected clients.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=14<br /> |SourceType=Other<br /> |SourceOther=Prometheus<br /> |DestinationType=Other<br /> |DestinationOther=LDS-VQ StatefulSet<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=9091<br /> |Purpose=Metrics for monitoring and alerting with Prometheus.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=15<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=LDS-VQ StatefulSet<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8000<br /> |Purpose=Pulse DCU subscribes for events from Voice SIP VQ Service.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=16<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=Interaction Server (VQ)<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=7122<br /> |Purpose=Pulse DCU subscribes for events from the Interaction VQ Server.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=17<br /> |SourceType=Other<br /> |SourceOther=DCU StatefulSet<br /> |DestinationType=Other<br /> |DestinationOther=Interaction Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=7120<br /> |Purpose=Pulse DCU subscribes for events from the Interaction Server.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=18<br /> |SourceType=Other<br /> |SourceOther=Interaction Server<br /> |DestinationType=Other<br /> |DestinationOther=DCU StatefulSet<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=2060<br /> |Purpose=Interaction Server connection to Pulse DCU.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=19<br /> |SourceType=Other<br /> |SourceOther=Prometheus<br /> |DestinationType=Other<br /> |DestinationOther=DCU StatefulSet<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=9091<br /> |Purpose=Metrics for monitoring and alerting with Prometheus.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=20<br /> |SourceType=Other<br /> |SourceOther=Ingress controller<br /> |DestinationType=Other<br /> |DestinationOther=Pulse ReplicaSet<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=8080<br /> |Purpose=Application Gateway connection to Pulse.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=21<br /> |SourceType=Other<br /> |SourceOther=Pulse ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=PostgreSQL<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=5432<br /> |Purpose=Pulse reads and writes metadata (Dashboards, Widgets, and Widget Templates).<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=22<br /> |SourceType=Other<br /> |SourceOther=Pulse ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=Redis<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=6380<br /> |Purpose=Pulse reads current and historical statistic values, and reads information about user permissions to access configuration objects.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=23<br /> |SourceType=Other<br /> |SourceOther=Init Job<br /> |DestinationType=Other<br /> |DestinationOther=PostgreSQL<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=5432<br /> |Purpose=Init job uses this connection to initialize or update the database schema.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=24<br /> |SourceType=Other<br /> |SourceOther=Pulse ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=Authorization Service<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=80<br /> |Purpose=Pulse queries the Genesys Authentication Service to validate user identity and obtain privilege information for the authenticated user.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=25<br /> |SourceType=Other<br /> |SourceOther=Pulse ReplicaSet<br /> |DestinationType=Other<br /> |DestinationOther=GWS Configuration Service<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=80<br /> |Purpose=Pulse queries the GWS Configuration Service to read configuration data (such as Agents, Queues).<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=26<br /> |SourceType=Other<br /> |SourceOther=Prometheus<br /> |DestinationType=Other<br /> |DestinationOther=Pulse ReplicaSet<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Port=8090<br /> |Purpose=Metrics for monitoring and alerting with Prometheus.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}{{PEConnections<br /> |Connection=27<br /> |SourceType=Other<br /> |SourceOther=Public Internet<br /> |DestinationType=Other<br /> |DestinationOther=Ingress<br /> |Protocol=16adca31-3f73-4a2d-a261-f79c05be6cf2<br /> |Port=443<br /> |Purpose=Inbound web traffic.<br /> |Classification=f12b7433-c91c-4da4-bd6e-445684e38560<br /> }}<br /> }}</div>

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