https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-REP%2FCurrent%2FGCXIPRG 2026-05-13T16:48:45Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-REP/Current/GCXIPRG&diff=123407&oldid=prev 2022-06-28T16:47:06Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP/Current/GCXIPRG&diff=118765&oldid=prev 2022-04-18T14:15:30Z

<p>Created page with &quot;{{MintyDocsManual |version=Current |manual=GCXIPRG |defaultform=Form:ArticleSimplifiedWikiEdit |alternateforms=Form:Article, Form:ArticleUnstructured, Form:TaskSummary, Form:F...&quot;</p> <p><b>New page</b></p><div>{{MintyDocsManual<br /> |version=Current<br /> |manual=GCXIPRG<br /> |defaultform=Form:ArticleSimplifiedWikiEdit<br /> |alternateforms=Form:Article, Form:ArticleUnstructured, Form:TaskSummary, Form:FAQ<br /> |displayname=Genesys CX Insights 9.0 Projects Reference Guide<br /> |topicslist=* -About Projects<br /> ** HRCXIAboutProjects<br /> * -About the Genesys CX Insights project<br /> ** Project_GenesysCXInsights<br /> * -Agent folder<br /> ** Agent<br /> ** AgentMetrics<br /> ** AgentAttributes<br /> * -Billing Data folder<br /> **BillingData<br /> **BillingDataMetrics<br /> **BillingDataAttributes<br /> * -Business Attribute folder<br /> **Business_Attribute<br /> **Business_AttributeMetrics<br /> **Business_AttributeAttributes<br /> * - Callback folder<br /> **Callback<br /> **CallbackMetrics<br /> **CallbackAttributes<br /> * -Chat folder<br /> **Chat<br /> **ChatMetrics<br /> **ChatAttributes<br /> * -Chat Bot folder<br /> **Chat_Bot<br /> **Chat_BotMetrics<br /> **Chat_BotAttributes<br /> * -Co-browse folder<br /> **Co-browse<br /> **Co-browseMetrics<br /> **Co-browseAttributes<br /> * -Designer folder<br /> **Designer<br /> **DesignerMetrics<br /> **DesignerAttributes<br /> * -Detail folder<br /> **Detail<br /> **DetailMetrics<br /> **DetailAttributes<br /> * -Outbound Contact folder<br /> **Outbound_Contact<br /> **Outbound_ContactMetrics<br /> **Outbound_ContactAttributes<br /> * -Predictive Routing folder<br /> **Predictive_Routing<br /> **Predictive_RoutingAttributes<br /> * -Queue folder<br /> **Queue<br /> **QueueMetrics<br /> **QueueAttributes<br /> * -Service Objects folder<br /> **Service_Objects<br /> **Service_ObjectsMetrics<br /> **Service_ObjectsAttributes<br /> * -Time folder<br /> **Time<br /> **TimeAttributes<br /> * -User Data Call Survey folder<br /> **User_Data_Call_Survey<br /> **User_Data_Call_SurveyAttributes<br /> * -User Data Example folder<br /> **User_Data_Example<br /> **User_Data_ExampleAttributes<br /> * -About the Genesys CX Insights project for IWD<br /> **Project_GenesysCXInsightsforIWD<br /> * -IWD folder<br /> **IWD<br /> **IWDMetrics<br /> **IWDAttributes<br /> * -Additional Resources<br /> * HRCXIAdtnlRes<br /> |Auto=Auto list<br /> |DisplayName=Genesys Customer Experience Insights Projects Reference Guide<br /> |TocName=GCXI Projects Reference Guide<br /> |Context=This document describes objects that are used in Genesys CX Insights projects (and reports), focusing on metrics, attributes, and the folders that are used to organize them.<br /> |product=Draft:PEC-REP<br /> |pagination=no<br /> |inherit=no<br /> }}</div>

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