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{{NoteFormat|Use this document for Genesys CX Insights Multicloud deployments. For information relevant to Genesys CX Insights on-premises deployments, see the corresponding page in the [https://docs.genesys.com/Documentation/GCXI/9.0.0/PG/{{#explode:{{FULLPAGENAME}}|/|4}} ''GCXI Project Reference Guide''] for on-premises deployments. }}
The following resources provide additional information that is relevant to this software.

==Genesys CX Insights==
Documentation for Genesys Customer Experience Insights (CX Insights) in Genesys Multicloud is available on the {{Link-Standalone|topic=PEC-REP/HIW}} site:<br/>
*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GCXI}}
*{{Link-SomewhereInThisVersion|manual=GCXIPEGuide}}, to install, start, stop, and uninstall the Genesys-provided image of MicroStrategy and the CX Insights Project and reports in Genesys Multicloud CX Private Edition.
*{{Link-SomewhereInThisVersion|manual=RPRT}}, where you can find information about reports and customization, including a report-customization example that displays aggregated results that are sectioned by your own custom user data.
*{{Link-SomewhereInThisVersion|manual=GCXIMCPRG}}, where you can learn about objects that are used in Genesys CX Insights projects and reports, including metrics, attributes, and the folders that organize them.

===MicroStrategy===
Documentation for MicroStrategy software is available on the [https://community.microstrategy.com/s/learning-center?language=en_US MicroStrategy Learning Center] or [https://www2.microstrategy.com/producthelp/Current/Readme/en-us/content/home.htm Help page], or in an electronic format that you can download to your mobile device ([https://www2.microstrategy.com/producthelp/current/Workstation/FunctionsRef/Content/FuncRef/Documentation.htm QR codes]).

====Easy search for MicroStrategy topics====
*[https://community.microstrategy.com/s/global-search/%40uri?language=en_US#q=Basic%20Reporting MicroStrategy Community Search Page]
{{NoteFormat|On the Community Search Page, filter your search results by selecting the Document Version (such as '''2020''').|2}}

====Popular topics from MicroStrategy====
*[https://www2.microstrategy.com/producthelp/Current/Readme/en-us/content/home.htm What's New in MicroStrategy]
*[https://www2.microstrategy.com/producthelp/Current/Readme/en-us/content/web.htm Key information about MicroStrategy Web]
*[https://www2.microstrategy.com/producthelp/Current/Readme/en-us/content/developer.htm Key information about MicroStrategy Developer]

====Analyzing data in a MicroStrategy report or dashboard ====
*[https://www2.microstrategy.com/producthelp/Current/BasicReporting/WebHelp/Lang_1033/Content/BasicReporting/home.htm Basic Reporting Guide]
*[http://www2.microstrategy.com/producthelp/manuals/en/MobileAnalysis.pdf Mobile Analysis Guide]
====Creating dashboards and reports====
* Enterprise Reporting
**[https://www2.microstrategy.com/producthelp/current/DocCreationGuide/WebHelp/Lang_1033/Content/DocumentCreationGuide/BookOverview.htm Document Creation Guide]
**[https://www2.microstrategy.com/producthelp/current/DashboardsWidgets/WebHelp/Lang_1033/Content/DashboardsAndWidgets/BookOverview.htm Dashboard and Widgets Guide]
*Slice and Dice Analysis
**[https://www2.microstrategy.com/producthelp/Current/BasicReporting/WebHelp/Lang_1033/Content/BasicReporting/home.htm Basic Reporting Guide]
**[https://www2.microstrategy.com/producthelp/Current/AdvancedReportingGuide/WebHelp/Lang_1033/Content/home.htm Advanced Reporting Guide]
*Advanced and Predictive Analysis
**[https://www2.microstrategy.com/producthelp/Current/AdvancedReportingGuide/WebHelp/Lang_1033/Content/home.htm Advanced Reporting Guide]
**[https://www2.microstrategy.com/producthelp/2020/Workstation/FunctionsRef/Content/FuncRef/bookoverview.htm Function Reference Guide]
*Alerts and Proactive Notification
**[https://www2.microstrategy.com/producthelp/current/SystemAdmin/WebHelp/Lang_1033/Content/home.htm System Administration Guide]
**[https://www2.microstrategy.com/producthelp/current/MobileAnalysis/Content/home.htm Mobile Analysis Guide]
*OLAP Analysis
**[https://www2.microstrategy.com/producthelp/current/InMemoryAnalytics/WebHelp/Lang_1033/Content/InMemoryAnalysis/BookOverview.htm In-memory Analytics Guide]
*Integrate data reporting with Microsoft Office
**[https://www2.microstrategy.com/producthelp/current/Office/en-us/Content/home.htm MicroStrategy Office User Guide]
====Installing or upgrading MicroStrategy====
*[https://www2.microstrategy.com/producthelp/Current/InstallConfig/en-us/Content/home.htm Installation and Configuration Guide]
*[https://www2.microstrategy.com/producthelp/Current/UpgradeGuide/en-us/Content/home.htm Upgrade Guide]
====Modelling your data and designing a project====
*[https://www2.microstrategy.com/producthelp/current/ProjectDesignGuide/WebHelp/Lang_1033/Content/BookOverview_6.htm Project Design Guide]
*[https://www2.microstrategy.com/producthelp/current/MDXCubeReporting/WebHelp/Lang_1033/Content/Creating_MDX_cube_reports.htm MDX Cube Reporting Guide]
====Configuring and Administering MicroStrategy====
*[https://www2.microstrategy.com/producthelp/current/SystemAdmin/WebHelp/Lang_1033/Content/home.htm System Administration Guide]
*[https://community.microstrategy.com/s/global-search/%40uri?language=en_US#q=KB12867 Timeout settings in MicroStrategy Web]
*[https://community.microstrategy.com/s/article/KB33832-How-does-the-User-Session-Idle-Timeout-work-in?language=en_US User Session Idle Timeout]
====MicroStrategy Quick Start====
*[https://lw.microstrategy.com/msdz/MSDL/GARelease_Current/docs/projects/DataConnectorSDK/Content/topics/Quick_Start_Guide.htm Quick Start Guide]
===Docker===
*[https://docs.docker.com/install/ About Docker]
===Kubernetes Installation===
*[https://kubernetes.io/docs/setup/ Kubernetes Getting Started]
*[https://kubernetes.io/docs/setup/production-environment/tools/kubeadm/install-kubeadm/ Installing kubeadm]
===OpenShift===
*[https://docs.openshift.com/ OpenShift documentation]
===Helm ===
*[https://helm.sh/docs/ Helm documentation]

==Genesys Info Mart==
Documentation for Genesys Info Mart is available on {{Link-Standalone|topic=PEC-REP/HIW}}:
*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GIM}}, Release Notes information about Genesys Info Mart releases.
*{{Link-SomewhereInThisVersion|manual=GIMPEGuide}}, for information about configuring the Genesys Info Mart and Interaction Concentrator servers to recognize user data.

==Reporting and Analytics Aggregates==
Documentation for Reporting and Analytics Aggregates ({{Glossaryterm|term=Reporting and Analytics Aggregates|text=RAA}}) is available on {{Link-Standalone|topic=PEC-REP/HIW}}:
*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=ReportingAnalytics}}, Release Notes for Genesys Multicloud CX Private Edition.
*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=GCXIPEGuide}}, deployment information for Genesys Multicloud CX Private Edition.
*The Physical Data Model documentation for your RDBMS, which describes the aggregate tables and subject areas:
**''[https://docs.genesys.com/Documentation/RAA/9.0.0/PDMMS/Welcome Reporting and Analytics Aggregates Physical Data Model for a Microsoft SQL Server Database]''
**''[https://docs.genesys.com/Documentation/RAA/9.0.0/PDMOra/Welcome Reporting and Analytics Aggregates Physical Data Model for an Oracle Database]''
**''[https://docs.genesys.com/Documentation/RAA/9.0.0/PDMPostgre/Welcome Reporting and Analytics Aggregates Physical Data Model for a PostgreSQL Database]''

==Genesys==
Release Notes for each Genesys product are available on {{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud}}.
*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=Prerequisites}}, which provides information about hardware and software requirements for Genesys Multicloud CX Private Edition.



Other Genesys product documentation is available on the:
*[http://genesys.com/customer-care Genesys My Support website (formerly Customer Care)]
*[https://all.docs.genesys.com/GenesysEngageMulticloud Genesys Multicloud documentation website]

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PEC-REP/Current/GCXIMCPRG/HRCXIAdtnlRes - Revision history

WikiSysop: Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=More resources |Context=Links to additional resources related to GCXI. }} =More Resources= {{NoteFormat|Use this documen..."