https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-REP%2FCurrent%2FGCXIMCPRG%2FDesigner 2026-05-13T12:36:30Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-REP/Current/GCXIMCPRG/Designer&diff=123347&oldid=prev 2022-06-28T16:31:50Z

<p>Created page with &quot;{{ArticleSimplifiedWikiEdit |DisplayName=Designer folder |Context=Objects that you can use to organize and filter information about Interactive-Voice-Response (IVR) usage in y...&quot;</p> <p><b>New page</b></p><div>{{ArticleSimplifiedWikiEdit<br /> |DisplayName=Designer folder<br /> |Context=Objects that you can use to organize and filter information about Interactive-Voice-Response (IVR) usage in your contact center.<br /> }}<br /> ==Designer folder and subfolders==<br /> {{GCXI_Folder_Display<br /> |intro=The Designer folder contains numerous objects that can provide information that is used to build reports that display information about Interactive-Voice-Response (IVR) usage in your contact center. IVR Reports are created using Genesys Designer. The folder is organized into a series of subfolders, to make it easier to find the objects you need, as described in the following table. Many folders contain Custom folders, which are not described in this document; custom folders are provided to store any custom objects.<br /> <br /> {{NoteFormat|<br /> Objects in each folder or subfolder are designed to be used together to create reports. Avoid mixing attributes and metrics from multiple folders into your reports. One exception to this rule is objects in the Time folder; Time attributes can be used in any report, and most reports include at least one attribute from the Time folder.|1}}<br /> }}<br /> <br /> For more information about Designer reports, see the guide ''{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIIVRReports|display text=Historical Reporting with Genesys CX Insights}}''.</div>

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