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2022-06-28T16:31:32Z

Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Callback folder |Context=Objects that you can use to organize and filter data related to callbacks. }} ==Callback folder and subfolder..."

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==Callback folder and subfolders==
{{GCXI_Folder_Display
|intro=The Callback folder contains numerous objects that you can use to build reports.

Some data in the Callback folder is organized in a Details subfolder, to make it easier to find the objects you need. Many folders contain Custom folders, which are not described in this document; custom folders are provided to store any custom objects.

{{NoteFormat|
Objects in each folder or subfolder are designed to be used together to create reports. Avoid mixing attributes and metrics from multiple folders into your reports. One exception to this rule is objects in the Time folder; Time attributes can be used in any report, and most reports include at least one attribute from the Time folder.|1}}

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For more information about Callback reports, see the guide ''{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXICallbackReports|display text=Historical Reporting with Genesys CX Insights}}.

PEC-REP/Current/GCXIMCPRG/Callback - Revision history

WikiSysop: Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Callback folder |Context=Objects that you can use to organize and filter data related to callbacks. }} ==Callback folder and subfolder..."