https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-REP%2FCurrent%2FGCXIMCPRG%2FAgentMetrics 2026-05-13T10:57:49Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-REP/Current/GCXIMCPRG/AgentMetrics&diff=123558&oldid=prev 2022-06-29T20:00:53Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 20:00, June 29, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{ArticleSimplifiedWikiEdit</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{ArticleSimplifiedWikiEdit</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|DisplayName=Agent <del class="diffchange diffchange-inline">metrics</del></div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|DisplayName=Agent <ins class="diffchange diffchange-inline">Metrics</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Context=Metrics that you can use to build agent-focused reports.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Context=Metrics that you can use to build agent-focused reports.</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP/Current/GCXIMCPRG/AgentMetrics&diff=123331&oldid=prev 2022-06-28T16:31:16Z

<p>Created page with &quot;{{ArticleSimplifiedWikiEdit |DisplayName=Agent metrics |Context=Metrics that you can use to build agent-focused reports. }} {{GCXI_Metrics_Display |intro=Note the following: *...&quot;</p> <p><b>New page</b></p><div>{{ArticleSimplifiedWikiEdit<br /> |DisplayName=Agent metrics<br /> |Context=Metrics that you can use to build agent-focused reports.<br /> }}<br /> {{GCXI_Metrics_Display<br /> |intro=Note the following:<br /> *Unless other wise noted, metrics that show time, display a whole integer representing the number of seconds.<br /> *For detailed information about the different metric types, see {{Link-SomewhereInThisVersion|manual=GCXIMCPRG|topic=HRCXIAboutProjects|anchor=ProjectConcepts}}.<br /> {{NoteFormat|<br /> Objects in each folder or subfolder are designed to be used together to create reports. Avoid mixing attributes and metrics from multiple folders into your reports. One exception to this rule is objects in the Time folder; Time attributes can be used in any report, and most reports include at least one attribute from the Time folder.|1}}<br /> <br /> }}</div>

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