https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-REP 2026-05-15T02:58:31Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-REP&diff=126779&oldid=prev 2022-08-18T13:48:38Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP&diff=119624&oldid=prev 2022-04-29T13:00:33Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP&diff=119616&oldid=prev 2022-04-29T12:30:33Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP&diff=119448&oldid=prev 2022-04-28T14:30:45Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-REP&diff=115410&oldid=prev 2022-01-17T20:47:39Z

<p>Text replacement - &quot;|contentarea=Multicloud&quot; to &quot;|contentarea=Genesys Multicloud CX&quot;</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 20:47, January 17, 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2" >Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|displayname=Reporting</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|displayname=Reporting</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|previewers=REPPreview, Guruminder</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|previewers=REPPreview, Guruminder</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|contentarea=Multicloud</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|contentarea=<ins class="diffchange diffchange-inline">Genesys </ins>Multicloud <ins class="diffchange diffchange-inline">CX</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|landingpage=No</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|landingpage=No</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|definition=To help administrators and the Team Leads who supervise agents make informed, timely business decisions, Genesys Multicloud CX offers both real-time dashboard views and historical operational performance reports.</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|definition=To help administrators and the Team Leads who supervise agents make informed, timely business decisions, Genesys Multicloud CX offers both real-time dashboard views and historical operational performance reports.</div></td></tr> </table>

Bgrenon https://all.docs.genesys.com/index.php?title=PEC-REP&diff=109585&oldid=prev 2021-11-09T21:13:39Z

<p>Text replacement - &quot;Genesys Engage&quot; to &quot;Genesys Multicloud CX&quot;</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 21:13, November 9, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l4" >Line 4:</td> <td colspan="2" class="diff-lineno">Line 4:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|contentarea=Multicloud</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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Ed.jamer@genesys.com https://all.docs.genesys.com/index.php?title=PEC-REP&diff=100951&oldid=prev 2021-09-02T13:11:36Z

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Tony.gilchrist@genesys.com https://all.docs.genesys.com/index.php?title=PEC-REP&diff=100949&oldid=prev 2021-09-02T13:10:28Z

<p>Published</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 13:10, September 2, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l15" >Line 15:</td> <td colspan="2" class="diff-lineno">Line 15:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Type=Release Notes</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; 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font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GCXI|display text=GCXI <ins class="diffchange diffchange-inline">(historical reporting) Release Notes}}</ins></div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Genesys_Pulse|display text=Pulse real-time reporting <del class="diffchange diffchange-inline">release notes</del>}}</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; 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Tony.gilchrist@genesys.com https://all.docs.genesys.com/index.php?title=PEC-REP&diff=96367&oldid=prev 2021-07-01T03:52:50Z

<p>Published</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 03:52, July 1, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l45" >Line 45:</td> <td colspan="2" class="diff-lineno">Line 45:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Links=*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=PulsePEGuide|display text=Pulse Private Edition Guide}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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Jose.druker@genesys.com https://all.docs.genesys.com/index.php?title=PEC-REP&diff=96313&oldid=prev 2021-07-01T01:44:57Z

<p>Published</p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 01:44, July 1, 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l45" >Line 45:</td> <td colspan="2" class="diff-lineno">Line 45:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Links=*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=PulsePEGuide|display text=Pulse Private Edition Guide}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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Tony.gilchrist@genesys.com