PEC-REC/Current/User/trendingtooltip - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:33:22Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:46:33Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:26:49Z

Published

New page

{{ArticleUnstructured
|DisplayName=Trending Filter tooltip description
|Application=Recording
|Role=Administrator
|TocName=Trending Filter tooltip description
|Platform=PureEngage
|ComingSoon=No
|Context=The bubble chart that appears after you run the Trending Filter includes a variety of information that enables you to better understand the changes and distribution of terms and phrases within a selected interaction set.
}}
Significant information about a specific term/phrase and additional options are available in the term/phrase tool tip. From the tool tip you can:

* View the chart data numerically.
* Hide the term/phrase from the chart data.
* Add the term/phrase to the Blacklist.
* Create an interaction search.
* Discover the terms/phrases that are related to the selected term/phrase.
* The following image is an example of the Trending chart tooltip. For details about the tool tip refer to the list below.
*: [[File:Tooltip.png|400px]]
* '''Name:''' The term/phrase for which the specific tooltip appears.
* '''Trend:''' Shows the frequency change for the selected term/phrase. The red arrow indicates that the specific term/phrase appears less frequently and the green arrow indicates that it appears more frequently.
* '''Total Interactions:'''
** '''Period 1:''' Indicates the number of interactions in which the term/phrase appeared, out of the total number of interactions for the specific Period 1 data set.
** '''Period 2:''' Indicates the number of interactions in which the term/phrase appeared, out of the total number of interactions for the specific Period 2 data set.
* '''Search Interactions:''' Performs a search for all the interactions in which the specific term/phrase appears. The search is performed for interactions that appear in the specified period's data range. For more information about searching for interactions, refer to {{Link-SomewhereInThisManual|topic=createanewsearch|anchor=top|display text=Create a new search}}.
* '''Hide:''' Hides the specific term/phrase from the Trending chart view.
*: {{NoteFormat|The chart statistics include the hidden term/phrase. Also, refreshing the entire Trending page shows all the hidden terms/phrases.}}
* '''Add to Blacklist:''' Adds the specific term/phrase to the global blacklist for all users, views and languages. For additional information, refer to {{Link-SomewhereInThisManual|topic=blacklist|anchor=top|display text=Manage the Blacklist}}.

@@ Line 4: / Line 4: @@
 |Role=Administrator
 |TocName=Trending Filter tooltip description
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |ComingSoon=No
 |Context=The bubble chart that appears after you run the Trending Filter includes a variety of information that enables you to better understand the changes and distribution of terms and phrases within a selected interaction set.

PEC-REC/Current/User/trendingtooltip - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"