PEC-OU/Current/CXContact/ComplianceTab - Revision history

Mary.hachey@genesys.com: Published

2021-06-30T18:48:20Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:33:32Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:45:54Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T14:26:06Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Compliance
|TocName=Compliance
|Context=Learn how to set up and manage compliance tools and contact suppression lists.
|ComingSoon=No
|Platform=PureEngage
|Role=Administrator
|Application=CX Contact
|Prereq=
|Section={{Section
|sectionHeading=
|anchor=
|alignment=Horizontal
|Media=Video
|image=298056646
|structuredtext=What do you want to do?

*Restrict contact attempts by using the following compliance tools:
**{{Link-SomewhereInThisManual|topic=CompTools|anchor=AttemptRules|display text=Attempt Rules}}
**{{Link-SomewhereInThisManual|topic=CompTools|anchor=CustomTZ|display text=Custom Timezones}}
**{{Link-SomewhereInThisManual|topic=CompTools|anchor=LocationRules|display text=Location Rules}}
**{{Link-SomewhereInThisManual|topic=CompTools|anchor=TimesRegion|display text=Contact Times (by Region)}}
**{{Link-SomewhereInThisManual|topic=CompTools|anchor=ContactDates|display text=Contact Dates}}

*Create or manage suppression lists:
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=View|display text=View a suppression list}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=ImportSuppList|display text=Import a suppression list}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=Export|display text=Export a suppression list}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=Append|display text=Append a suppression file}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=AddContacts|display text=Add contacts to a suppression list}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=EditSuppList|display text=Edit a suppression list}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=DeleteSuppList|display text=Delete a suppression list}}
**{{Link-SomewhereInThisManual|topic=Suppression|anchor=DeleteSuppContacts|display text=Delete contacts within a suppression list}}
|structuredtextwide=
|FAQHeading=
|Status=No
}}
}}

@@ Line 8: / Line 8: @@
 |Role=Administrator
 |Application=CX Contact
 |Section={{Section
 |alignment=Horizontal
 |Media=Video
@@ Line 23: / Line 20: @@
 **{{Link-SomewhereInThisManual|topic=CompTools|anchor=TimesRegion|display text=Contact Times (by Region)}}
 **{{Link-SomewhereInThisManual|topic=CompTools|anchor=ContactDates|display text=Contact Dates}}
+|structuredtextwide=*Create and manage suppression lists:
 **{{Link-SomewhereInThisManual|topic=Suppression|anchor=View|display text=View a suppression list}}
 **{{Link-SomewhereInThisManual|topic=Suppression|anchor=ImportSuppList|display text=Import a suppression list}}
@@ Line 33: / Line 29: @@
 **{{Link-SomewhereInThisManual|topic=Suppression|anchor=DeleteSuppList|display text=Delete a suppression list}}
 **{{Link-SomewhereInThisManual|topic=Suppression|anchor=DeleteSuppContacts|display text=Delete contacts within a suppression list}}
-|structuredtextwide=
-|FAQHeading=
+*Create and manage consent lists:
 |Status=No
 }}
 }}

@@ Line 5: / Line 5: @@
 |Context=Learn how to set up and manage compliance tools and contact suppression lists.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Role=Administrator
 |Application=CX Contact

PEC-OU/Current/CXContact/ComplianceTab - Revision history

Mary.hachey@genesys.com: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"