PEC-ES - Revision history

Bgrenon: Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

2022-01-17T20:47:10Z

Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:31:39Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

Bgrenon: Published

2020-07-15T13:39:55Z

Published

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:51Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Jerickso: Published

2020-06-10T17:29:51Z

Published

Bgrenon: Published

2020-06-09T13:50:29Z

Published

Bgrenon: Published

2020-06-08T14:08:17Z

Published

New page

{{MintyDocsProduct
|WithTabber=
|UserFunctions=
|displayname=eServices Manager
|contentarea=Genesys Engage Multicloud
|landingpage=No
|definition=The eServices Manager Plug-in gives you the tools to respond to incoming interactions using pre-written Standard Responses. You can also customize the Standard Responses using Field Codes to add a personal touch and create Screening Rules in order to screen interactions for specific words or phrases, which you can then use to decide how to handle the interaction.
|ComingSoon=No
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Get Started
|Title=Get started
|Description=
|Links={{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=GetStarted|display text=Get started with eServices Manager}}
|Columns=No
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Install and Config
|Title=Administrator
|Description=*{{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=categSR|display text=Working with Standard Responses}}
*{{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=FCinKM|display text=Creating and inserting Field Codes}}
*{{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=SRuleUse|display text=Creating and testing screen rules}}
*{{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=manageObjs|display text=Managing and working with objects}}
|Links=
|Columns=No
}}
}}

← Older revision		Revision as of 17:29, June 10, 2020
Line 26:		Line 26:
	}}		}}
	}}		}}
−	t

@@ Line 2: / Line 2: @@
 |displayname=eServices Manager
 |previewers=ESPreview
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
 |definition=The eServices Manager Plug-in gives you the tools to respond to incoming interactions using pre-written Standard Responses. You can also customize the Standard Responses using Field Codes to add a personal touch and create Screening Rules in order to screen interactions for specific words or phrases, which you can then use to decide how to handle the interaction.

@@ Line 7: / Line 7: @@
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Get Started
 |Title=Get started
@@ Line 13: / Line 13: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Install and Config
 |Title=Administrator

← Older revision		Revision as of 13:50, June 9, 2020
Line 26:		Line 26:
	}}		}}
	}}		}}
		+	t

PEC-ES - Revision history

Bgrenon: Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Jerickso: Published

Bgrenon: Published

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"