PEC-Developer/HIW - Revision history

WikiSysop at 02:31, November 27, 2023

2023-11-27T02:31:40Z

WikiSysop at 04:31, November 26, 2023

2023-11-26T04:31:40Z

WikiSysop at 19:19, July 28, 2022

2022-07-28T19:19:52Z

Julie.munn@genesys.com: Published

2021-11-15T18:48:00Z

Published

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

2021-11-09T20:29:56Z

Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

Julie.munn@genesys.com: Published

2021-07-19T18:55:45Z

Published

Julie.munn@genesys.com: Published

2021-04-22T16:07:43Z

Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:34:27Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "Genesys Engage Cloud" to "Genesys Engage cloud"

2020-07-15T12:06:33Z

Text replacement - "Genesys Engage Cloud" to "Genesys Engage cloud"

WikiSysop: Text replacement - "PureEngage" to "Genesys Engage"

2020-07-15T12:03:20Z

Text replacement - "PureEngage" to "Genesys Engage"

@@ Line 49: / Line 49: @@
 |sectionheading=Task Routing API
 |description=Submit workitems to Genesys from third-party applications.
-|relatedarticles=*[https://developer.genesyscloud.com/reference/gtr/ API reference]
+|relatedarticles=*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=WebAPIs|topic=Task_Routing_API|display text=API Reference}}
 }}{{TSSection
 |sectionheading=User Data Management API

@@ Line 8: / Line 8: @@
 |sectionheading=Authentication API
 |description=Provides OAuth2 authentication and authorization with the Authorization Code Grant and Assertion Grant types.
-|relatedarticles=*[https://developer.genesyscloud.com/reference/authentication/ API reference]
+|relatedarticles=*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=WebAPIs|topic=Authentication_API|display text=API Reference}}
 *[https://developer.genesyscloud.com/client-libraries/authentication/ Client libraries]
 *[https://github.com/GenesysPureEngage/authorization-code-grant-sample-app Sample application]
@@ Line 19: / Line 19: @@
 |description=Create a session, send and fetch messages, and manage participants.
 |relatedarticles=*[https://developer.genesyscloud.com/reference/messaging/ API reference]
 }}{{TSSection
 |sectionheading=Engagement API
@@ Line 39: / Line 35: @@
 *[https://developer.genesyscloud.com/client-libraries/provisioning/ Client libraries]
 *[https://developer.genesyscloud.com/tutorials/ Tutorials]
 }}{{TSSection
 |sectionheading=Statistics API
 |description=Subscribe to statistics and get notifications when they change.
-|relatedarticles=*[https://developer.genesyscloud.com/reference/statistics/ API reference]
+|relatedarticles=*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=WebAPIs|topic=Statistics_API|display text=API reference}}
 *[https://developer.genesyscloud.com/client-libraries/statistics/ Client libraries]
 *[https://developer.genesyscloud.com/tutorials/ Tutorials]
@@ Line 49: / Line 50: @@
 |description=Submit workitems to Genesys from third-party applications.
 |relatedarticles=*[https://developer.genesyscloud.com/reference/gtr/ API reference]
 }}{{TSSection
 |sectionheading=Workspace API
@@ Line 55: / Line 66: @@
 *[https://developer.genesyscloud.com/client-libraries/workspace/ Client libraries]
 *[https://developer.genesyscloud.com/tutorials/ Tutorials]
 }}
 }}
 {{#css: .dropdown {display:none;} }}

@@ Line 57: / Line 57: @@
 }}{{TSSection
 |sectionheading=Service Client API
-|description=Extend the UI integration when Agent Desktop is configured to embed other web client business applications.
+|description=Extend the UI integration when Agent Workspace is configured to embed other web client business applications.
 |relatedarticles=*{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|display text=Get started}}
 *{{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|display text=API reference}}

@@ Line 7: / Line 7: @@
 |TSSection={{TSSection
 |sectionheading=Authentication API
-|description=Provides OAuth2 authentication and authorization.
+|description=Provides OAuth2 authentication and authorization with the Authorization Code Grant and Assertion Grant types.
 |relatedarticles=*[https://developer.genesyscloud.com/reference/authentication/ API reference]
 *[https://developer.genesyscloud.com/client-libraries/authentication/ Client libraries]

@@ Line 1: / Line 1: @@
 {{TaskSummary
-|DisplayName=How APIs work in Genesys Engage cloud
+|DisplayName=How APIs work in Genesys Multicloud CX
 |Dimension=Journey
 |ComingSoon=No
 |Context=Learn about the APIs you can use to customize your applications and integrate with Genesys.
-|overviewtext=APIs in Genesys Engage cloud fall under two categories: Web APIs that your web application accesses through Genesys Engage cloud and JavaScript APIs that you install in a location your web application can access.
+|overviewtext=APIs in Genesys Multicloud CX fall under two categories: Web APIs that your web application accesses through Genesys Multicloud CX and JavaScript APIs that you install in a location your web application can access.
 |TSSection={{TSSection
 |sectionheading=Authentication API

@@ Line 67: / Line 67: @@
 }}
 }}
-{{#css: .dropdown {display:none;} }}==Web APIs==
+{{#css: .dropdown {display:none;} }}

@@ Line 3: / Line 3: @@
 |TocName=
 |Dimension=Journey
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |ComingSoon=No
 |Context=Learn about the APIs you can use to customize your applications and integrate with Genesys.

PEC-Developer/HIW - Revision history

WikiSysop at 02:31, November 27, 2023

WikiSysop at 04:31, November 26, 2023

WikiSysop at 19:19, July 28, 2022

Julie.munn@genesys.com: Published

Ed.jamer@genesys.com: Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX"

Julie.munn@genesys.com: Published

Julie.munn@genesys.com: Published

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "Genesys Engage Cloud" to "Genesys Engage cloud"

WikiSysop: Text replacement - "PureEngage" to "Genesys Engage"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"