https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-Developer%2FCurrent%2FWebAPIs 2026-04-10T03:24:49Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-Developer/Current/WebAPIs&diff=132806&oldid=prev 2023-11-26T16:01:12Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-Developer/Current/WebAPIs&diff=132803&oldid=prev 2023-11-26T15:01:12Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 15:01, November 26, 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l99" >Line 99:</td> <td colspan="2" class="diff-lineno">Line 99:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Authentication}}</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; 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font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/messaging/ChatSession/index.html Chat session]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/messaging/ChatSession/index.html Chat session]</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/engagement/Availability/index.html Availability]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/engagement/Availability/index.html Availability]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/engagement/Call-In/index.html Call-in]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/engagement/Call-In/index.html Call-in]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/engagement/Callbacks/index.html Callbacks]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/engagement/Callbacks/index.html Callbacks]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; 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font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/engagement/Queue-Status/index.html Queue-status]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/engagement/Statistics/index.html Statistics]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/engagement/Statistics/index.html Statistics]</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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white-space: pre-wrap;"><div>===[https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/iwd/index.html Intelligent Workload Distribution Overview]===</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/iwd/Actions/index.html Actions]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/iwd/Actions/index.html Actions]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/iwd/Basic/index.html Basic]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/iwd/Basic/index.html Basic]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/iwd/Search/index.html Search]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/iwd/Search/index.html Search]</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; 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color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>*{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Interactions Webhook}}</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/index.html Provisioning Overview]===</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/provisioning/index.html Provisioning Overview]===</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/session/index.html Session]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/provisioning/session/index.html Session]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/objects/index.html Objects]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/provisioning/objects/index.html Objects]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/operations/index.html Operations]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/provisioning/operations/index.html Operations]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/capacity-rules/index.html Capacity-rules]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/provisioning/capacity-rules/index.html Capacity-rules]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/email-settings/index.html Email-settings]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/provisioning/email-settings/index.html Email-settings]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/provisioning/export/index.html Export]</div></td><td class='diff-marker'>+</td><td style="color: #222; 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vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/secureemail/index.html Secure Email Overview]===</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/secureemail/index.html Secure Email Overview]===</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/secureemail/SecureEmail/index.html Secure email]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/secureemail/SecureEmail/index.html Secure email]</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; 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font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/gtr/index.html Task Routing Overview]===</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*[https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/gtr/openmedia/index.html Openmedia]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>*[https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/gtr/openmedia/index.html Openmedia]</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; 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color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/workspace/index.html Workspace Overview]===</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===[https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/workspace/index.html Workspace Overview]===</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/workspace/Session/index.html Session]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/workspace/Session/index.html Session]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/workspace/Voice/index.html Voice]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/workspace/Voice/index.html Voice]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/workspace/Media/index.html Media]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/workspace/Media/index.html Media]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/workspace/Chat/index.html Chat]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<ins class="diffchange diffchange-inline">genesyscloud</ins>.com/reference/workspace/Chat/index.html Chat]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [https://developer.<del class="diffchange diffchange-inline">genhtcc</del>.com/reference/workspace/Notifications/index.html Notifications]</div></td><td class='diff-marker'>+</td><td style="color: #222; 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font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|product=Draft:PEC-Developer</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|product=Draft:PEC-Developer</div></td></tr> </table>

WikiSysop https://all.docs.genesys.com/index.php?title=PEC-Developer/Current/WebAPIs&diff=132802&oldid=prev 2023-11-26T05:01:14Z

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WikiSysop https://all.docs.genesys.com/index.php?title=PEC-Developer/Current/WebAPIs&diff=132782&oldid=prev 2023-11-26T04:31:07Z

<p>Created page with &quot;{{MintyDocsManual |version=Current |manual=WebAPIs |defaultform=Form:ArticleUnstructured |displayname=Genesys Multicloud CX Web-based API Reference |topicslist=* -Get started...&quot;</p> <p><b>New page</b></p><div>{{MintyDocsManual<br /> |version=Current<br /> |manual=WebAPIs<br /> |defaultform=Form:ArticleUnstructured<br /> |displayname=Genesys Multicloud CX Web-based API Reference<br /> |topicslist=* -Get started<br /> ** Getting started<br /> * -Authentication API<br /> ** Authentication API<br /> ** Authentication<br /> * -CX Contact Service API<br /> ** CX Contact Service API<br /> ** Administration<br /> ** Analytics<br /> ** Automation jobs<br /> ** Callerid-sets<br /> ** Campaigns<br /> ** Compliance<br /> ** Contact-lists<br /> ** Dial<br /> ** Environment<br /> ** Labels<br /> ** Mapping-schemas<br /> ** Outbound schedules<br /> ** Profiles<br /> ** Security<br /> ** Specifications<br /> ** Templates<br /> * -Cloud Data Download Service API<br /> ** Cloud Data Download Service API<br /> ** Data-download<br /> * -Consumer Messaging API<br /> ** Consumer Messaging API<br /> ** Chat session<br /> * -Engagement API<br /> ** Engagement API<br /> ** Availability<br /> ** Call-in<br /> ** Callbacks<br /> ** Estimated-wait-time<br /> ** Queue-status<br /> ** Engagement Statistics<br /> * -Intelligent Workload Distribution API<br /> ** Intelligent Workload Distribution API<br /> ** Actions<br /> ** Basic<br /> ** Search<br /> * -Interactions Webhook<br /> ** Interactions Webhook Overview<br /> ** Interactions Webhook<br /> * -Provisioning API<br /> ** Provisioning API<br /> ** Provisioning Session<br /> ** Objects<br /> ** Operations<br /> ** Capacity-rules<br /> ** Email-settings<br /> ** Export<br /> ** Import<br /> ** Provisioning Notifications<br /> ** Options<br /> ** Recording-certificates<br /> ** Settings<br /> ** Provisioning Statistics<br /> ** Storage<br /> ** Users-deprecated<br /> ** Whitelist<br /> * -Secure Email API<br /> ** Secure Email API<br /> ** Secure email<br /> * -Statistics API<br /> ** Statistics API<br /> ** Statistics<br /> ** Statistics Notifications<br /> * -Task Routing API<br /> ** Task Routing API<br /> ** Openmedia<br /> * -Third-Party Messaging API<br /> ** Third-Party Messaging API<br /> ** Third-party messaging<br /> ** Third-party messaging webhook<br /> * -User Data Management<br /> ** User Data Management API<br /> ** UDM Data-download<br /> * -Workspace API<br /> ** Workspace API<br /> ** Workspace Session<br /> ** Voice<br /> ** Media<br /> ** Chat<br /> ** Workspace Notifications<br /> ** Reporting<br /> ** Targets<br /> |Auto=Crafted summary table<br /> |Description=This guide provides an overview of Genesys Multicloud CX web-based APIs. The {{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Getting_started}} provides generic information you will find helpful when working with these APIs. Once you have reviewed that content, details about specific APIs are provided on the following pages:<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Authentication API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Authentication}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=CX Contact Service API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Administration}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Analytics}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Automation jobs}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Callerid-sets}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Campaigns}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Compliance}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Contact-lists}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Dial}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Environment}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Labels}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Mapping-schemas}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Outbound schedules}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Profiles}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Security}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Specifications}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Templates}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Cloud Data Download Service API}}===<br /> {{NoteFormat|The Cloud Data Download Server (CDDS) API has been {{Link-Standalone|topic=PEC-CDDS/Deprecation-Cloud_Data_Download_Service|display text=deprecated}}. Please use the User Data Management API instead.|3}}<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Data-download}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Consumer Messaging API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Chat session}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Engagement API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Availability}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Call-in}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Callbacks}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Estimated-wait-time}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Queue-status}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Engagement Statistics}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Intelligent Workload Distribution API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Actions}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Basic}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Search}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Interactions Webhook Overview}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Interactions Webhook}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Provisioning API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Provisioning Session}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Objects}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Operations}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Capacity-rules}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Email-settings}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Export}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Import}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Provisioning Notifications}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Options}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Recording-certificates}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Settings}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Provisioning Statistics}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Storage}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Users-deprecated}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Whitelist}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Secure Email API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Secure email}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Statistics API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Statistics}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Statistics Notifications}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Task Routing API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Openmedia}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Third-Party Messaging API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Third-party messaging}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Third-party messaging webhook}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=User Data Management API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=UDM Data-download}}<br /> <br /> ==={{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Workspace API}}===<br /> <br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Workspace Session}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Voice}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Media}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Chat}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Workspace Notifications}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Reporting}}<br /> *{{Link-SomewhereInThisVersion|manual=WebAPIs|topic=Targets}}<br /> |product=Draft:PEC-Developer<br /> |pagination=no<br /> |inherit=no<br /> }}</div>

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