https://all.docs.genesys.com/index.php?action=history&feed=atom&title=PEC-DC%2FCurrent%2FAdministrator%2FCustomVars 2026-04-10T22:10:54Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=PEC-DC/Current/Administrator/CustomVars&diff=132223&oldid=prev 2023-08-07T05:00:48Z

<p>Created page with &quot;{{Article |Standalone=No |DisplayName=Manage custom variables |Context=Learn how to create and edit custom variables to use in standard responses. |Dimension=sr |ComingSoon=No...&quot;</p> <p><b>New page</b></p><div>{{Article<br /> |Standalone=No<br /> |DisplayName=Manage custom variables<br /> |Context=Learn how to create and edit custom variables to use in standard responses.<br /> |Dimension=sr<br /> |ComingSoon=No<br /> |Role=Administrator<br /> |Application=Designer<br /> |Section={{Section<br /> |alignment=Vertical<br /> |structuredtext=Use Custom Variables Management to create custom variables to use in field codes. Custom variables have the following properties:<br /> <br /> *Their values are assigned by strategy objects.<br /> *Standard responses that use field codes containing custom variables must have the usage type Acknowledgment.<br /> <br /> Access Custom Variables Management under the '''Responses''' menu.[[File:Des_CV_overview.png]]<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=Create or edit a custom variable<br /> |anchor=create<br /> |alignment=Horizontal<br /> |Media=Image<br /> |image=Des_CV_create.png<br /> |structuredtext=When you create a new custom variable, the '''New Custom Variable''' view opens on the right side of the page. To begin, give your variable a name and brief description.<br /> <br /> The custom variable name can consist of no more than 64 alphanumeric characters (a-z, A-Z, 0-9) and underscore.<br /> <br /> Choose the '''Type''' of custom variable and add a default value that corresponds to the type. If you choose DateTime, use the calendar widget to select a default date and time or enter your own value in this format: &quot;yyyy-MM-ddTHH:mm:ss.SSSZ&quot;.<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=Copy a custom variable<br /> |anchor=copy<br /> |alignment=Vertical<br /> |structuredtext=You can copy an existing variable with the '''Copy''' button ([[File:Des_PII_copy.png|link=]]). This opens the '''New Custom Variable''' view with the copied information. The name of the variable includes &quot;_''N''&quot;, where &quot;''N''&quot; is the number of the copy. For example: CV_DateTime_1, CV_DateTime_2, and so on.<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=Delete a custom variable<br /> |anchor=delete<br /> |alignment=Vertical<br /> |structuredtext=To delete a custom variable, just click the delete icon ([[File:Des_PII_delete.png|link=]]).<br /> |Status=No<br /> }}{{Section<br /> |sectionHeading=Search for a custom variable<br /> |alignment=Vertical<br /> |structuredtext=To search for a custom variable, use the search box above the table. The results filter automatically based on the text you enter in the search box.<br /> <br /> [[File:Des_CV_search.png]]<br /> |Status=No<br /> }}<br /> }}</div>

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