WikiSysop at 17:41, July 4, 2022

2022-07-04T17:41:14Z

Karl abraham.abel@genesys.com: Published

2021-10-29T17:33:58Z

Published

New page

{{PEPrerequisites
|DisplayName=Before you begin
|Context=Find out what to do before deploying Interaction Server.
|LimitationsStatus=No
|LimitationsText=The current version of IXN Server:

*supports single-region model of deployment only
*does not support scaling or HA
*requires dedicated PostgreSQL deployment per customer
|HelmStatus=No
|HelmText=Available IXN containers can be found by the following names in registry:

*''ixn/ixn_vq_node''
*''ixn/ixn_node''
*''ixn/interaction_server''

Available helm charts can be found by the name ''ixn-<version>''

For information about downloading Genesys containers and Helm charts from JFrog Edge, see the suite-level documentation: {{SuiteLevelLink|helmchart}}.
|ThirdPartyStatus=No
|ThirdPartyText=The following are the minimum versions supported by IXN Server:

*Kubernetes 1.17+
*Helm 3.0
*Postgres Database v10+
*Redis 6.0+
*Kafka 0.11+
|StorageStatus=No
|StorageText=In case logging into files is configured for IXN Server, it requires a volume storage mounted to IXN Server container. The storage must be capable to write up to 100 MB/min and 10 MB/s for 2 minutes in peak. The storage size depends on logging configuration.

Regarding storage characteristics for IXN Server database, refer to PostgreSQL documentation.

Contact your account representative if you need assistance with sizing calculations.
|NetworkStatus=No
|NetworkText=Not applicable
|BrowserStatus=No
|BrowserText=Not applicable
|DependenciesStatus=No
|DependenciesText=Tenant service. For more information, refer to the [https://all.docs.genesys.com/PrivateEdition/Current/TenantPEGuide Tenant Service Private Edition Guide].

<br />
|GDPRStatus=Yes
|GDPRText=<div style="background-color: aliceblue; font-style: italic;">Provide information about GDPR support. Include a link to the "suite-level" documentation. {{SuiteLevelLink|gdpr}}</div>
|PEPageType=bf21dc7c-597d-4bbe-8df2-a2a64bd3f167
}}

@@ Line 23: / Line 23: @@
 *Kubernetes 1.17+
 *Helm 3.0
-*Postgres Database v10+
+|SectionThirdPartyItem={{SectionThirdPartyItem
-*Redis 6.0+
+|ThirdPartyItem=3e732261-b78e-4921-b6a6-08ee0a322ca1
-*Kafka 0.11+
+|Variation=No
 |StorageStatus=No
 |StorageText=In case logging into files is configured for IXN Server, it requires a volume storage mounted to IXN Server container. The storage must be capable to write up to 100 MB/min and 10 MB/s for 2 minutes in peak. The storage size depends on logging configuration.

IXN/Current/IXNPEGuide/Planning - Revision history

WikiSysop at 17:41, July 4, 2022

Karl abraham.abel@genesys.com: Published