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	<title>GVP/Current/GVPPEGuide/GVP MCP Metrics - Revision history</title>
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	<updated>2026-05-14T11:05:36Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
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		<id>https://all.docs.genesys.com/index.php?title=GVP/Current/GVPPEGuide/GVP_MCP_Metrics&amp;diff=115576&amp;oldid=prev</id>
		<title>Karl.Abraham: Published</title>
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		<updated>2022-01-24T06:53:25Z</updated>

		<summary type="html">&lt;p&gt;Published&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{ArticlePEServiceMetrics&lt;br /&gt;
|IncludedServiceId=b83a47fb-1f8f-4675-acbf-93de4c2f631b&lt;br /&gt;
|CRD=Service/Pod Monitoring Settings&lt;br /&gt;
|Port=9116,&lt;br /&gt;
&lt;br /&gt;
8080,&lt;br /&gt;
&lt;br /&gt;
8200&lt;br /&gt;
|Endpoint=Metrics endpoints:&lt;br /&gt;
&amp;lt;source&amp;gt;&lt;br /&gt;
curl -v &amp;quot;http://&amp;lt;MCP_POD_IP&amp;gt;:9116/snmp?target=127.0.0.1%3A1161&amp;amp;module=if_mib&amp;quot;&lt;br /&gt;
&lt;br /&gt;
curl -v &amp;quot;http://&amp;lt;MCP_POD_IP&amp;gt;:8080/metrics&lt;br /&gt;
&lt;br /&gt;
curl -v &amp;quot;http://&amp;lt;MCP_POD_IP&amp;gt;:8200/log&lt;br /&gt;
&amp;lt;/source&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Service/Pod Monitoring Settings:&lt;br /&gt;
&lt;br /&gt;
&amp;lt;source&amp;gt;&lt;br /&gt;
values.yaml&lt;br /&gt;
------------&lt;br /&gt;
prometheus:&lt;br /&gt;
  enabled: true&lt;br /&gt;
  mcp:&lt;br /&gt;
      port: 9116   &lt;br /&gt;
  rup:&lt;br /&gt;
     port: 8080&lt;br /&gt;
  log:&lt;br /&gt;
     port: 8200&lt;br /&gt;
  podMonitor:&lt;br /&gt;
    enabled: true&lt;br /&gt;
&amp;lt;/source&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Grafana dashboard settings:&lt;br /&gt;
&lt;br /&gt;
&amp;lt;source&amp;gt;&lt;br /&gt;
values.yaml&lt;br /&gt;
------------&lt;br /&gt;
grafana:&lt;br /&gt;
  enabled: true&lt;br /&gt;
&amp;lt;/source&amp;gt;&lt;br /&gt;
|MetricsDefined=Yes&lt;br /&gt;
|PEMetric={{PEMetric&lt;br /&gt;
|Metric=mcpSipCurrentInboundSessions&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Unsigned32&lt;br /&gt;
|MetricDescription=MCP Current Inbound Sessions&lt;br /&gt;
|SampleValue=3&lt;br /&gt;
|UsedFor=Traffic&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=mcpSipPeakInboundSessions&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Unsigned32&lt;br /&gt;
|MetricDescription=MCP Peak Inbound Sessions&lt;br /&gt;
|SampleValue=100&lt;br /&gt;
|UsedFor=Traffic&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=mcpSipTotalInboundSessions&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Unsigned32&lt;br /&gt;
|MetricDescription=MCP Total Inbound Sessions&lt;br /&gt;
|SampleValue=9000&lt;br /&gt;
|UsedFor=Traffic&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=mcpStatus&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=0/1&lt;br /&gt;
|MetricDescription=MCP is RUNNING or not&lt;br /&gt;
|SampleValue=1&lt;br /&gt;
|UsedFor=Information&lt;br /&gt;
}}{{PEMetric&lt;br /&gt;
|Metric=gvp_mcp_log_parser_eror_total&lt;br /&gt;
|Type=Gauge&lt;br /&gt;
|Unit=Unsigned32&lt;br /&gt;
|MetricDescription=Used for alerting for various errors based on MCP log parsing. Errors are indexed by LogID's.&lt;br /&gt;
|SampleValue=35929&lt;br /&gt;
|UsedFor=Errors&lt;br /&gt;
}}&lt;br /&gt;
|AlertsDefined=Yes&lt;br /&gt;
|PEAlert={{PEAlert&lt;br /&gt;
|Alert=ContainerCPUreached70percentForMCP&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=The trigger will flag an alarm when the MCP container CPU utilization goes beyond 70% for 5 mins&lt;br /&gt;
|BasedOn=container_cpu_usage_seconds_total,  container_spec_cpu_quota,  container_spec_cpu_period&lt;br /&gt;
|Threshold=15mins&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ContainerMemoryUseOver90PercentForMCP&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=The trigger will flag an alarm when the MCP container working memory use is over 90% of the limit for 5 mins&lt;br /&gt;
|BasedOn=container_memory_working_set_bytes, kube_pod_container_resource_limits_memory_bytes&lt;br /&gt;
|Threshold=15mins&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ContainerMemoryUseOver7GBForMCP&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=The trigger will flag an alarm when the MCP container working memory has exceeded 7GB for 5 mins&lt;br /&gt;
|BasedOn=container_memory_working_set_bytes&lt;br /&gt;
|Threshold=15mins&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=ContainerRestartsOver2ForMCP&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=The trigger will flag an alarm when the MCP container restarts exceeded 2 for 15 mins&lt;br /&gt;
|BasedOn=kube_pod_container_status_restarts_total&lt;br /&gt;
|Threshold=15mins&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_MEDIA_ERROR_CRITICAL&lt;br /&gt;
|Severity=CRITICAL&lt;br /&gt;
|AlertDescription=Number of LMSIP media errors exceeded critical limit&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;33008&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=30mins&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=NGI_LOG_FETCH_RESOURCE_TIMEOUT&lt;br /&gt;
|Severity=MEDIUM&lt;br /&gt;
|AlertDescription=Number of VXMLi fetch timeouts exceeded limit&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=1min&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=NGI_LOG_FETCH_RESOURCE_ERROR&lt;br /&gt;
|Severity=MEDIUM&lt;br /&gt;
|AlertDescription=Number of VXMLi fetch errors exceeded limit&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=1min&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=NGI_LOG_PARSE_ERROR&lt;br /&gt;
|Severity=WARNING&lt;br /&gt;
|AlertDescription=Number of VXMLi parse errors exceeded limit&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40028&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=1min&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=NGI_LOG_FETCH_RESOURCE_ERROR_4XX&lt;br /&gt;
|Severity=WARNING&lt;br /&gt;
|AlertDescription=Number of VXMLi 4xx fetch errors exceeded limit&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40032&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=1min&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_WEBSOCKET_TOKEN_CREATE_ERROR&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=There are errors creating a JWT token with a websocket client&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=N/A&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_WEBSOCKET_TOKEN_CONFIG_ERROR&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=There are errors getting information for Auth token with a websocket client&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=N/A&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_WEBSOCKET_TOKEN_FETCH_ERROR&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=There are errors fetching Auth token with a websocket client&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=N/A&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_WEBSOCKET_CLIENT_OPEN_ERROR&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=There are errors opening a session with a websocket client&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=N/A&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_WEBSOCKET_CLIENT_PROTOCOL_ERROR&lt;br /&gt;
|Severity=HIGH&lt;br /&gt;
|AlertDescription=There are protocol errors with a websocket client&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;40026&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=N/A&lt;br /&gt;
}}{{PEAlert&lt;br /&gt;
|Alert=MCP_SDP_PARSE_ERROR&lt;br /&gt;
|Severity=WARNING&lt;br /&gt;
|AlertDescription=Number of SDP parse errors exceeded limit&lt;br /&gt;
|BasedOn=gvp_mcp_log_parser_eror_total {LogID=&amp;quot;33006&amp;quot;,endpoint=&amp;quot;mcplog&amp;quot;...}&lt;br /&gt;
|Threshold=N/A&lt;br /&gt;
}}&lt;br /&gt;
}}&lt;/div&gt;</summary>
		<author><name>Karl.Abraham</name></author>
		
	</entry>
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