https://all.docs.genesys.com/index.php?action=history&feed=atom&title=GVP%2FCurrent%2FGVPPEGuide%2FArchitecture-HL 2026-05-13T22:38:43Z Revision history for this page on the wiki MediaWiki 1.31.1 https://all.docs.genesys.com/index.php?title=GVP/Current/GVPPEGuide/Architecture-HL&diff=123291&oldid=prev 2022-06-28T12:30:56Z

<p>Created page with &quot;{{ArticlePEServiceArchitecture |ServiceId=512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45 |Image=Pe-gvp-architecture.png |PEConnections={{PEConnections |Connection=1 |SourceType=Other |S...&quot;</p> <p><b>New page</b></p><div>{{ArticlePEServiceArchitecture<br /> |ServiceId=512b7e2b-c4f0-4ba9-ab15-e6a4d3180b45<br /> |Image=Pe-gvp-architecture.png<br /> |PEConnections={{PEConnections<br /> |Connection=1<br /> |SourceType=Other<br /> |SourceOther=RM pair multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=SIP Server<br /> |Protocol=9d550623-26fc-4110-a95d-3c4d2dd85123<br /> |Port=5090<br /> |Purpose=SIP Protocol messages.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=2<br /> |SourceType=Other<br /> |SourceOther=RM pair multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=GVP Config Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=TCP messages. <br /> <br /> RM connects to GVP Configuration Server to get configuration data.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=3<br /> |SourceType=Other<br /> |SourceOther=RM pair multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=RS<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=61616<br /> |Purpose=ActiveMQ messages<br /> <br /> RM posts billing data to RS.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=4<br /> |SourceType=Other<br /> |SourceOther=RM pair multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=MCP pool multi-AZ<br /> |Protocol=9d550623-26fc-4110-a95d-3c4d2dd85123<br /> |Port=5070<br /> |Purpose=SIP Protocol messages.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=5<br /> |SourceType=Other<br /> |SourceOther=Service Discovery<br /> |DestinationType=Other<br /> |DestinationOther=GVP Config Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=TCP messages. <br /> <br /> SD connects to configuration server to Check/Add/Delete MCP applications.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=6<br /> |SourceType=Other<br /> |SourceOther=Service Discovery<br /> |DestinationType=Third Party<br /> |DestinationThirdParty=2afd763e-337c-47eb-8428-3bafcc89dbca<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8500/8501<br /> |Purpose=TCP messages. <br /> <br /> SD periodically syncs with Consul to get information of MCPs registered in Consul. <br /> <br /> SD writes tenant-related information to Consul KV.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=7<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=GVP Config Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=TCP messages. <br /> <br /> MCP connects to configuration server to get recording certificate details.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=8<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=RS<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=61616<br /> |Purpose=ActiveMQ messages. <br /> <br /> MCP posts billing data to RS.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=9<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=SBC<br /> |Protocol=04ed835e-0e34-4114-b757-855af1b3bef3<br /> |Port=20000-45000<br /> |Purpose=RTP messages.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=10<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Third Party<br /> |DestinationThirdParty=2afd763e-337c-47eb-8428-3bafcc89dbca<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8500/8501<br /> |Purpose=TCP messages. <br /> <br /> Service Handler container inside MCP Registers MCP to the Consul.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=11<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=ORS<br /> |Protocol=b3f7f755-b303-4d97-b8ed-02531a897c2f<br /> |Port=11200<br /> |Purpose=HTTP messages<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=12<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=DAS<br /> |Protocol=b3f7f755-b303-4d97-b8ed-02531a897c2f<br /> |Port=80<br /> |Purpose=HTTP messages. MCP connects to DAS to fetch vxml applications.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=13<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=Nexus<br /> |Port=443<br /> |Purpose=Websocket messages. <br /> <br /> MCP connects to Nexus for Voicebot and Agent Assist services.<br /> <br /> '''Note''': The protocol is WebSocket.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=14<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi-AZ<br /> |DestinationType=Other<br /> |DestinationOther=Nuance<br /> |Protocol=9d550623-26fc-4110-a95d-3c4d2dd85123<br /> |Port=5060<br /> |Purpose=SIP Messages (port is 5060). Also, RTSP messages (port range is 14000-15999) and RTP (port range is 20000-45000). <br /> <br /> MCP connects to Nuance for ASR/TTS services. <br /> <br /> &lt;br /&gt;<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=15<br /> |SourceType=Other<br /> |SourceOther=RS<br /> |DestinationType=Other<br /> |DestinationOther=GVP Config Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=8888<br /> |Purpose=TCP messages. <br /> <br /> RS connects to configuration server to fetch configuration data.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=16<br /> |SourceType=Other<br /> |SourceOther=RS<br /> |DestinationType=Other<br /> |DestinationOther=SQL Server<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=1433<br /> |Purpose=TCP Messages. <br /> <br /> RS connection to database.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=17<br /> |SourceType=Other<br /> |SourceOther=GVP Config Server<br /> |DestinationType=Third Party<br /> |DestinationThirdParty=1a407778-58fe-4acd-8ca7-5af8eac31283<br /> |Protocol=3b578234-1188-4f2b-a43f-f793fc3a4095<br /> |Port=5432<br /> |Purpose=TCP messages. <br /> <br /> GVP Config Server connection to database.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=18<br /> |SourceType=Other<br /> |SourceOther=Prometheus<br /> |DestinationType=Other<br /> |DestinationOther=GVP namespace<br /> |Protocol=53fca8fe-9174-417f-bff9-416ea8119f9e<br /> |Purpose=HTTP messages<br /> |Classification=b2dff270-19d6-4258-a380-da06305a143c<br /> }}{{PEConnections<br /> |Connection=19<br /> |SourceType=Other<br /> |SourceOther=Nuance<br /> |DestinationType=Other<br /> |DestinationOther=MCP pool multi-AZ<br /> |Protocol=04ed835e-0e34-4114-b757-855af1b3bef3<br /> |Port=20000-45000/14000-15999<br /> |Purpose=Nuance provides ASR/TTS services. RTSP messages (port range is 14000-15999) and RTP (port range is 20000-45000.<br /> }}{{PEConnections<br /> |Connection=20<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi A-Z<br /> |DestinationType=Other<br /> |DestinationOther=Web server<br /> |Protocol=b3f7f755-b303-4d97-b8ed-02531a897c2f<br /> |Port=80<br /> |Purpose=HTTP messages. MCP connects to web server to fetch vxml applications.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=21<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi A-Z<br /> |DestinationType=Other<br /> |DestinationOther=Customer system<br /> |Protocol=b3f7f755-b303-4d97-b8ed-02531a897c2f<br /> |Port=80<br /> |Purpose=HTTP messages.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}{{PEConnections<br /> |Connection=22<br /> |SourceType=Other<br /> |SourceOther=MCP pool multi A-Z<br /> |DestinationType=Other<br /> |DestinationOther=Google API<br /> |Port=443<br /> |Purpose=GRPC messages. MCP connects to Google APIs for TTS service.<br /> |Classification=2fb71bb4-3a8f-43ce-9b16-9045d3af916f<br /> }}<br /> }}</div>

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