GDE/Current/User/Training your Chat Bot - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:30:32Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:46:20Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Xavier: Published

2020-02-11T09:55:48Z

Published

WikiSysop at 13:38, January 17, 2020

2020-01-17T13:38:44Z

Xavier: Published

2019-12-16T10:36:13Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Improving your bot
|Platform=PureEngage, PureConnect
|ComingSoon=No
|Context=Improve your bot by training it to recognize intents and slot accurately.
|Section={{Section
|Type=Unstructured
|freetext=The '''Learning''' page helps you to train the domain model by improving the accuracy of matching intents to slots.

The '''Learning''' page lists utterances that were not matched to an intent. You can improve your model by assigning an utterance to an intent. You can also delete unrequired utterances.
|Status=No
}}{{Section
|sectionHeading=Assign utterances to intents
|Type=Structured
|alignment=Vertical
|gif=No
|structuredtext=You can add unrecognised utterance to intents.

*Select an utterance and click '''Confirm '''under the '''Predicted Intent''' column to add that utterance to the intent.

Alternatively, you can choose one or more utterances and select an intent that the utterance relates to in the '''Assign to Intent''' option.

The utterance will be mapped to the predicted intent.

The utterance is moved to the intent and can now be mapped to slots from the intent's '''Utterances''' tab.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Delete unrelated utterances
|Type=Structured
|alignment=Vertical
|gif=No
|structuredtext=*Choose an utterance from the workspace and click '''Delete'''.The utterance is removed from the workspace.
|fullwidth=No
|Status=No
}}{{Section
|sectionHeading=Filter utterances
|Type=Structured
|alignment=Vertical
|gif=No
|structuredtext=You can filter the list of utterances by status or by intent.

*Click the '''Filter by Status''' option and select a status filter:
**''All'' - displays all utterances.
**''Incorrect'' - displays utterances that were mapped to an intent but the match could be incorrect.
**''Correct'' - displays utterances where the intent was identified correctly.
**''Unknown'' - displays utterances that the bot can't correctly map to the intent.

*Click the '''Filter by Intent''' drop-down and select an intent filter:
**''All'' - displays all utterances
**''None'' - displays utterances where the bot could not predict an intent.

You can also search the utterances for a specific keyword using the '''Search''' field.
|fullwidth=No
|Status=No
}}
}}

@@ Line 4: / Line 4: @@
 |Context=Improve your bot by training it to recognize intents and slot accurately using the '''Learning''' page.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises, PureConnect
+|Platform=GenesysEngage-cloud, PureConnect
 |Section={{Section
 |alignment=Vertical

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Improving your bot
 |Platform=PureEngage, PureConnect
 |Section={{Section
 |alignment=Vertical
 |structuredtext=The '''Learning''' page helps you to train the domain model by improving the accuracy of matching intents to slots.
@@ Line 15: / Line 13: @@
 }}{{Section
 |sectionHeading=Assign utterances to intents
 |alignment=Vertical
 |structuredtext=You can add unrecognised utterance to intents.
@@ Line 27: / Line 23: @@
 The utterance is moved to the intent and can now be mapped to slots from the intent's '''Utterances''' tab.
 |Status=No
 }}{{Section
 |sectionHeading=Delete unrelated utterances
 |alignment=Vertical
 |structuredtext=*Choose  an utterance from the workspace and click '''Delete'''.The utterance is removed from the workspace.
 |Status=No
 }}{{Section
 |sectionHeading=Filter utterances
 |alignment=Vertical
 |structuredtext=You can filter the list of utterances by status or by intent.
@@ Line 55: / Line 45: @@
 You can also search the utterances for a specific keyword using the '''Search''' field.
 |Status=No
 }}
 }}

GDE/Current/User/Training your Chat Bot - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Xavier: Published

WikiSysop at 13:38, January 17, 2020

Xavier: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"