GDE/Current/User/Confirmations - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:32:01Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:44:09Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

WikiSysop at 13:38, January 17, 2020

2020-01-17T13:38:31Z

Xavier: Published

2020-01-09T08:40:31Z

Published

Xavier: Published

2019-12-16T10:37:28Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Confirmations
|Platform=PureEngage, PureConnect
|ComingSoon=No
|Context=<span>A '''Confirmation''' is the message sent by the bot to confirm that it has understood the user’s intent.</span>
|Section={{Section
|sectionHeading=What are confirmations?
|Type=Unstructured
|freetext=Confirmations are used to respond to user inputs and help move the conversation forward. You can provide a set of messages that the bot will use to reply to user input.

You can provide the initial confirmation message when creating an intent, something like "''Ok, I can help you book a hotel?''"

You can add multiple confirmation messages to an intent, modify existing messages, or remove them.
|Status=No
}}
}}

@@ Line 2: / Line 2: @@
 |Standalone=No
 |DisplayName=Confirmations
-|Platform=GenesysEngage-onpremises, PureConnect
+|Platform=GenesysEngage-cloud, PureConnect
 |ComingSoon=No
 |Context=<span>A '''Confirmation''' is the message sent by the bot to confirm that it has understood the user’s intent.</span>

@@ Line 7: / Line 7: @@
 |Section={{Section
 |sectionHeading=What are confirmations?
-|Type=Unstructured
+|Standalone=No
-|freetext=Confirmations are used to respond to user inputs and help move the conversation forward. You can provide a set of messages that the bot will use to reply to user input. Typically, confirmation questions are used when the confidence score returned for an intent is below the '''Intent Confirmation Threshold''' defined in the {{Link-SomewhereInThisVersion|manual=User|topic=Configuration|display text='''Bot Settings'''}} section.
+|ComingSoon=No
 You can provide the initial confirmation message when creating an intent, something like "''Ok, I can help you book a hotel?''"

GDE/Current/User/Confirmations - Revision history

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

WikiSysop at 13:38, January 17, 2020

Xavier: Published

Xavier: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"