Draft:RN/ServiceClient API/100.0.004.0309 - Revision history

WikiSysop: Redirected page to Draft:RN/ServiceClient API/100.0.004.0312

2023-03-13T12:01:20Z

Redirected page to Draft:RN/ServiceClient API/100.0.004.0312

WikiSysop at 02:00, March 8, 2023

2023-03-08T02:00:49Z

WikiSysop at 10:31, March 7, 2023

2023-03-07T10:31:04Z

WikiSysop: Created page with " {{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Wor..."

2023-03-07T10:01:02Z

Created page with " {{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Wor..."

New page

{{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" )) AND labels = wwe-february-23|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=WWE-2790|Content=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LocalContent=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LastUpdated=March 02, 2023 1:07 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2625|Content=TBD|LocalContent=TBD|LastUpdated=March 05, 2023 10:16 PM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2584|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:44 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2583|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:46 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Epic|TicketNumber=WWE-2516|Content=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LocalContent=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LastUpdated=March 02, 2023 5:48 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Improvement|TicketNumber=WWE-2456|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 3:02 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Task|TicketNumber=GAPI-36932|Content=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LocalContent=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LastUpdated=March 01, 2023 4:35 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}

← Older revision		Revision as of 12:01, March 13, 2023
Line 1:		Line 1:
−	~~{{ComponentRN~~	+	#REDIRECT [[Draft:RN/ServiceClient API/100.0.004.0312]]
−	~~\|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21~~
−	\|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" )) AND labels = wwe-february-23
−	~~\|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1~~
−	~~\|ReleaseDate=2023-03-17~~
−	~~\|Highlight=Resolved issues and improvements.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=WWE-2790~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	~~\|Content=[_SCAPI_][AWS]~~ [~~Azure]:~~[~~IX version]~~:The Service Client API call for interaction.setUserData now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the outbound.updateRecordFields operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for interaction.setUserData now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the outbound.updateRecordFields operation. You can enable this functionality by using the service-client-api.outbound-field-update-on-userdata-set.enable option.
−	~~\|LocalContent=The Service Client~~ API call for '''interaction.setUserData''' now updates the '''Outbound Campaign Calling List''' field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the '''outbound.updateRecordFields''' operation. Contact your Genesys Representative to enable this functionality.
−	~~<!--For '''Private Edition''', you can enable this functionality by using the '''service-client-api~~.~~outbound-field-update-on-userdata-set~~.~~enable''' option~~.~~-->~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=WWE-2516~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|Content=[WWE~~] ~~[SCAPI~~]~~[AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the ApplicationMenuBarRegion to display custom content.~~
−	~~\|LocalContent=The Service Client API (SCAPI) now supports adding custom views to the '''ApplicationMenuBarRegion''' to display custom content.~~
−	}}

@@ Line 2: / Line 2: @@
 |ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21
 |JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" ))  AND labels = wwe-february-23
-|DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1, ec194bf2-b79a-436d-8ff6-eaff94d9f43a
+|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 |ReleaseDate=2023-03-17
 |Highlight=Resolved issues and improvements.
@@ Line 12: / Line 12: @@
 |LocalContent=The Service Client API call for '''interaction.setUserData''' now updates the '''Outbound Campaign Calling List''' field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the '''outbound.updateRecordFields''' operation. Contact your Genesys Representative to enable this functionality.
 <!--For '''Private Edition''', you can enable this functionality by using the '''service-client-api.outbound-field-update-on-userdata-set.enable''' option.-->
 }}
 {{Issue
@@ Line 36: / Line 18: @@
 |Content=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.
 |LocalContent=The Service Client API (SCAPI) now supports adding custom views to the '''ApplicationMenuBarRegion''' to display custom content.
 }}

@@ Line 1: / Line 1: @@
 {{ComponentRN
 |ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21
-{{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" ))  AND labels = wwe-february-23|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=WWE-2790|Content=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LocalContent=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LastUpdated=March 02, 2023 1:07 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2625|Content=TBD|LocalContent=TBD|LastUpdated=March 05, 2023 10:16 PM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2584|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:44 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2583|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:46 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Epic|TicketNumber=WWE-2516|Content=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LocalContent=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LastUpdated=March 02, 2023 5:48 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Improvement|TicketNumber=WWE-2456|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 3:02 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Task|TicketNumber=GAPI-36932|Content=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LocalContent=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LastUpdated=March 01, 2023 4:35 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}
+|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" ))  AND labels = wwe-february-23