Draft:RN/ServiceClient API/100.0.002.0161 - Revision history

WikiSysop: Redirected page to Draft:RN/ServiceClient API/100.0.003.0235

2023-02-01T07:54:47Z

Redirected page to Draft:RN/ServiceClient API/100.0.003.0235

WikiSysop at 09:16, January 20, 2023

2023-01-20T09:16:01Z

WikiSysop at 03:01, January 17, 2023

2023-01-17T03:01:06Z

WikiSysop at 09:31, January 13, 2023

2023-01-13T09:31:39Z

WikiSysop at 09:16, January 13, 2023

2023-01-13T09:16:36Z

WikiSysop at 17:16, January 12, 2023

2023-01-12T17:16:00Z

WikiSysop at 17:00, January 12, 2023

2023-01-12T17:00:43Z

WikiSysop: Created page with " {{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=labels = wwe-january-23 ORDER BY created DESC|ReleaseNumber=}}{{Issue|JiraType=Epic|TicketNumber=WWE-55|Co..."

2023-01-12T14:46:32Z

Created page with " {{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=labels = wwe-january-23 ORDER BY created DESC|ReleaseNumber=}}{{Issue|JiraType=Epic|TicketNumber=WWE-55|Co..."

New page

{{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=labels = wwe-january-23 ORDER BY created DESC|ReleaseNumber=}}{{Issue|JiraType=Epic|TicketNumber=WWE-55|Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.|LocalContent=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.|LastUpdated=January 10, 2023 8:14 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}

← Older revision		Revision as of 07:54, February 1, 2023
Line 1:		Line 1:
−	~~{{ComponentRN~~	+	#REDIRECT [[Draft:RN/ServiceClient API/100.0.003.0235]]
−	~~\|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21~~
−	~~\|JQL=labels = wwe-january-23 ORDER BY created DESC~~
−	~~\|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a~~
−	~~\|ReleaseDate=2023-01-19~~
−	~~\|PrivateEditionReleaseDate=2023-01-19~~
−	~~\|Highlight=Supports transfer, conference, and consultation operations depending on the media.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=WWE-55~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|Content=_[SCAPI]:__[AWS]~~[~~Azure]~~[~~Private]~~:~~_The Service Client~~ API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.
−	~~\|LocalContent=The Service Client API now handles the following operations depending on the media:~~
−
−	*Single-step transfer
−	*Single-step conference
−	*Consultation
−	*Complete a consultation to a transfer or a conference.
−
−	~~The targeted objects can be:~~
−
−	*A phone number for calls (custom contact)
−	*An interaction queue for eServices interactions
−	*An agent
−	*An agent group
−	*A skill
−	*A routing point
−
−	~~Also, a new operation is now available for the voice dial to specify extensions~~.
−	\|SupportingDocumentation={{Link-AnywhereElse\|product=PEC-Developer\|version=Current\|manual=SCAPI\|topic=ServiceClientAPI\|anchor=SecurityConfiguration\|display text=Security Configuration}}, {{Link-AnywhereElse\|product=PEC-Developer\|version=Current\|manual=SCAPI\|topic=InteractionNamespace\|anchor=Methods\|display text=Interaction Namespace}}, and {{Link-AnywhereElse\|product=PEC-Developer\|version=Current\|manual=SCAPI\|topic=VoiceNamespace\|anchor=Methods\|display text=Voice Namespace}}
−	}}

@@ Line 5: / Line 5: @@
 |ReleaseDate=2023-01-19
 |PrivateEditionReleaseDate=2023-01-19
 }}
 {{Issue

@@ Line 3: / Line 3: @@
 |JQL=labels = wwe-january-23 ORDER BY created DESC
 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a
-|ReleaseDate=2023-01-17
+|ReleaseDate=2023-01-19
-|PrivateEditionReleaseDate=2023-01-17
+|PrivateEditionReleaseDate=2023-01-19
 }}
 {{Issue
@@ Line 12: / Line 12: @@
 |LocalContent=The Service Client API now handles the following operations depending on the media:
-* Single-step transfer
+*Single-step transfer
-* Single-step conference
+*Single-step conference
-* Consultation
+*Consultation
-* Complete a consultation to a transfer or a conference.
+*Complete a consultation to a transfer or a conference.
 The targeted objects can be:
-* A phone number for calls (custom contact)
+*A phone number for calls (custom contact)
-* An interaction queue for eServices interactions
+*An interaction queue for eServices interactions
-* An agent
+*An agent
-* An agent group
+*An agent group
-* A skill
+*A skill
-* A routing point
+*A routing point
 Also, a new operation is now available for the voice dial to specify extensions.
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}},  and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}}
 }}

@@ Line 5: / Line 5: @@
 |ReleaseDate=2023-01-17
 |PrivateEditionReleaseDate=2023-01-17
 }}
 {{Issue
@@ Line 11: / Line 10: @@
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 |Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.
-|LocalContent=The '''Service Client API''' now handles the following operations depending on the media:
+|SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}},  and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}}
 }}

@@ Line 5: / Line 5: @@
 |ReleaseDate=2023-01-17
 |PrivateEditionReleaseDate=2023-01-17
 }}
 {{Issue
@@ Line 12: / Line 13: @@
 |LocalContent=The '''Service Client API''' now handles the following operations depending on the media:
-* Single-step transfer
+*Single-step transfer
-* Single-step conference
+*Single-step conference
-* Consultation
+*Consultation
-* Complete a consultation to a transfer or a conference.
+*Complete a consultation to a transfer or a conference.
 The targeted objects can be:
-* A phone number for calls (custom contact)
+*A phone number for calls (custom contact)
-* An interaction queue for eServices interactions
+*An interaction queue for eServices interactions
-* An agent, an agent group, a skill, and a routing point
+*An agent, an agent group, a skill, and a routing point
 Also, a new operation is now available for the voice dial feature to specify extensions.
 }}

← Older revision		Revision as of 17:00, January 12, 2023
Line 1:		Line 1:
		+	{{ComponentRN
		+	\|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21
		+	\|JQL=labels = wwe-january-23 ORDER BY created DESC
		+	\|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a
		+	\|ReleaseDate=2023-01-17
		+	\|PrivateEditionReleaseDate=2023-01-17
		+	}}
		+	{{Issue
		+	\|TicketNumber=WWE-55
		+	\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
		+	\|Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.
		+	\|LocalContent=The '''Service Client API''' now handles the following operations depending on the media:

		+	* Single-step transfer
		+	* Single-step conference
		+	* Consultation
		+	* Complete a consultation to a transfer or a conference.

−	{{ComponentRN\|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21\|JQL=labels = wwe-january-23 ORDER BY created DESC\|ReleaseNumber=}}{{Issue\|JiraType=Epic\|TicketNumber=WWE-55\|Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An ~~agent * An~~ agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions.\|LocalContent=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a ~~conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A~~ routing ~~pointAlso~~, ~~-we have also introduced an-~~ a new operation is now available for the voice dial to specify extensions.~~\|LastUpdated=January 10, 2023 8:14 AM\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~}}	+	The targeted objects can be:
		+
		+	* A phone number for calls (custom contact)
		+	* An interaction queue for eServices interactions
		+	* An agent, an agent group, a skill, and a routing point
		+
		+	Also, a new operation is now available for the voice dial feature to specify extensions.
		+	}}