WikiSysop: Redirected page to Draft:RN/DigitalChannels/100.0.152.0366

2023-10-12T15:00:46Z

Redirected page to Draft:RN/DigitalChannels/100.0.152.0366

WikiSysop: Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-11020, NEXUS-11230, NEXUS-10714, NEXUS-11212, NEXUS-10941) |DeploymentTypeId=ec194bf2-b79a..."

2023-10-12T05:00:47Z

Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-11020, NEXUS-11230, NEXUS-10714, NEXUS-11212, NEXUS-10941) |DeploymentTypeId=ec194bf2-b79a..."

New page

{{ComponentRN
|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
|JQL=issue in (NEXUS-11020, NEXUS-11230, NEXUS-10714, NEXUS-11212, NEXUS-10941)
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
|ReleaseDate=2023-10-18
|Highlight=Digital Channels Admin tile to be published on customer portal page.
}}
{{Issue
|TicketNumber=NEXUS-11230
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Previously, on the re-join action to an asynchronous chat session (POST request to /nexus/v3/chat/sessions with x-nexus-client-key provided), Digital Channels did not allow changes to the parameters of the chat session, including but not limited to, user data, endpoint, and stream. Now, there is optional functionality which allows updating of user data of the chat session and active interaction (if any). All of the user data sent in a re-join request will be added to the session and/or interaction if the feature is enabled. To enable the feature, change the value of the option {{updateUserDataOnSessionReJoin}} in {{chat}} section of the Digital Channels Administrator.
|LocalContent=Digital Channels now supports updating user data of a chat session and active interaction (if any) during a re-join action to an asynchronous chat session. To enable this feature, change the value of the option '''updateUserDataOnSessionReJoin''' in '''chat''' section of the Digital Channels Administrator. Previously, Digital Channels did not allow changes to the parameters of a chat session, including user data, endpoint, and stream, when re-joining an asynchronous chat session (via POST request to <tt>/nexus/v3/chat/sessions</tt> with <tt>x-nexus-client-key</tt> provided).
}}
{{Issue
|TicketNumber=NEXUS-11212
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=-Fixed error message in negative cases for Bot API-In cases where Digital Channels sends the bot APIs an unknown bot name, the error message returned is now accurate.
|LocalContent=The correct error message is now returned when Digital Channels sent an unknown bot name to the Bot API.
}}
{{Issue
|TicketNumber=NEXUS-11020
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|LocalContent=Dependent libraries have been updated to remediate security findings.
}}
{{Issue
|TicketNumber=NEXUS-10941
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=-Digital Channels now sends phone number in international format in campaign events (DRs)-Digital Channels now responds with a phone number in international format when customers send an SMS unrelated to an outbound campaign.
|LocalContent=Digital Channels now responds with a phone number in international format when customers send an SMS unrelated to an outbound campaign.
}}
{{Issue
|TicketNumber=NEXUS-10714
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Digital Channels Administrator will become available from Portal starting from Oct 11th 2023. Check documentation for more details:* Main entry point: [https://all.docs.genesys.com/PEC-DC/Current/Administrator/About
|LocalContent=The Digital Channels Admin site is available on each customer’s Engage Cloud Portal page starting as early as Oct 1, 2023. Digital Channels Administrators have full access to the admin settings for Digital Channels, which includes the ability to manage Standard Responses, PII, Field Codes, Custom Variables, API Keys, Tenant Settings, and SMS keywords.
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-DC|version=Current|manual=Administrator|topic=About|display text=About Digital Channels Admin}}
}}

← Older revision		Revision as of 15:00, October 12, 2023
Line 1:		Line 1:
−	~~{{ComponentRN~~	+	#REDIRECT [[Draft:RN/DigitalChannels/100.0.152.0366]]
−	~~\|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558~~
−	~~\|JQL=issue in (NEXUS-11020, NEXUS-11230, NEXUS-10714, NEXUS-11212, NEXUS-10941)~~
−	~~\|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1~~
−	~~\|ReleaseDate=2023-10-18~~
−	~~\|Highlight=Digital Channels Admin tile to be published on customer portal page.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-11230~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	\|Content=Previously, on the re-join action to an asynchronous chat session (POST request to /nexus/v3/chat/sessions with x-nexus-client-key provided), Digital Channels did not allow changes to the parameters of the chat session, including but not limited to, user data, endpoint, and stream. Now, there is optional functionality which allows updating of user data of the chat session and active interaction (if any). All of the user data sent in a re-join request will be added to the session and/or interaction if the feature is enabled. To enable the feature, change the value of the option {{updateUserDataOnSessionReJoin}} in {{chat}} section of the Digital Channels Administrator.
−	\|LocalContent=Digital Channels now supports updating user data of a chat session and active interaction (if any) during a re-join action to an asynchronous chat session. To enable this feature, change the value of the option '''updateUserDataOnSessionReJoin''' in '''chat''' section of the Digital Channels Administrator. Previously, Digital Channels did not allow changes to the parameters of a chat session, including user data, endpoint, and stream, when re-joining an asynchronous chat session (via POST request to <tt>/nexus/v3/chat/sessions</tt> with <tt>x-nexus-client-key</tt> provided).
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-11212~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	~~\|Content=-Fixed error message in negative cases for Bot API-In cases where Digital Channels sends the bot APIs an unknown bot name, the error message returned is now accurate.~~
−	~~\|LocalContent=The correct error message is now returned when Digital Channels sent an unknown bot name to the Bot API.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-11020~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|LocalContent=Dependent libraries have been updated to remediate security findings.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10941~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	\|Content=-Digital Channels now sends phone number in international format in campaign events (DRs)-Digital Channels now responds with a phone number in international format when customers send an SMS unrelated to an outbound campaign.
−	~~\|LocalContent=Digital Channels now responds with a phone number in international format when customers send an SMS unrelated to an outbound campaign.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10714~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|Content=Digital Channels Administrator will become available from Portal starting from Oct 11th 2023. Check documentation for more details:* Main entry point:~~ [~~https~~://~~all.docs.genesys~~.~~com/PEC-DC/Current/Administrator/About~~
−	~~\|LocalContent=The Digital Channels Admin site is available on each customer’s Engage Cloud Portal page starting as early as Oct 1, 2023~~. Digital Channels Administrators have full access to the admin settings for Digital Channels, which includes the ability to manage Standard Responses, PII, Field Codes, Custom Variables, API Keys, Tenant Settings, and SMS keywords.
−	~~\|SupportingDocumentation={{Link-AnywhereElse\|product=PEC-DC\|version=Current\|manual=Administrator\|topic=About\|display text=About Digital Channels Admin}}~~
−	}}

Draft:RN/DigitalChannels/100.0.152.0000 - Revision history

WikiSysop: Redirected page to Draft:RN/DigitalChannels/100.0.152.0366

WikiSysop: Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-11020, NEXUS-11230, NEXUS-10714, NEXUS-11212, NEXUS-10941) |DeploymentTypeId=ec194bf2-b79a..."