Draft:RN/DigitalChannels/100.0.130.0000 - Revision history

WikiSysop: Redirected page to Draft:RN/DigitalChannels/100.0.130.6297

2022-11-10T04:45:35Z

Redirected page to Draft:RN/DigitalChannels/100.0.130.6297

WikiSysop at 05:16, November 4, 2022

2022-11-04T05:16:42Z

WikiSysop at 14:00, November 2, 2022

2022-11-02T14:00:40Z

WikiSysop: Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-10192, NEXUS-10186, NEXUS-10006, NEXUS-10044, NEXUS-10008, NEXUS-10066, NEXUS-10047) |Depl..."

2022-11-02T03:30:40Z

Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=issue in (NEXUS-10192, NEXUS-10186, NEXUS-10006, NEXUS-10044, NEXUS-10008, NEXUS-10066, NEXUS-10047) |Depl..."

New page

{{ComponentRN
|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
|JQL=issue in (NEXUS-10192, NEXUS-10186, NEXUS-10006, NEXUS-10044, NEXUS-10008, NEXUS-10066, NEXUS-10047)
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a
|ReleaseDate=2022-11-09
|Highlight=Digital Channels now supports multiple connections for outbound email interactions in a single tenant.
}}
{{Issue
|TicketNumber=NEXUS-10192
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Agents can now push a website URL to a customer as an SMS message. Previously, the customer would not receive the SMS message with the URL.
|LocalContent=Agents can now push a website URL to a customer as an SMS message. Previously, the customer would not receive the SMS message with the URL.
}}
{{Issue
|TicketNumber=NEXUS-10186
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=CX Contact users are now able to send test emails. Previously, the “Send Test Email” button would not work in certain cases.
|LocalContent=CX Contact users are now able to send test emails. Previously, the “Send Test Email” button would not work in certain cases.
}}
{{Issue
|TicketNumber=NEXUS-10066
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=When using a third-party email provider for outbound email with CX Contact, administrators can now configure the webhook with an email domain. Previously, a full email address was required.
|LocalContent=When using a third-party email provider for outbound email with CX Contact, administrators can now configure the webhook with an email domain. Previously, a full email address was required.
}}
{{Issue
|TicketNumber=NEXUS-10047
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Digital Channels now supports multiple connections for outbound email interactions in a single tenant: built-in connector to SparkPost email provider, a custom gateway built with a third-party email API and/or a built-in connector to Genesys Cloud CX aggregation service. Previously, only one option was possible per tenant.
|LocalContent=Digital Channels now supports multiple connections for outbound email interactions in a single tenant: built-in connector to SparkPost email provider, a custom gateway built with a third-party email API and/or a built-in connector to Genesys Cloud CX aggregation service. Previously, only one option was possible per tenant.
}}
{{Issue
|TicketNumber=NEXUS-10044
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Designer applications are now prevented from posting messages in public Facebook and Twitter sessions. Previously, if an application posted a message, it was shown as a public post or tweet.
|LocalContent=Designer applications are now prevented from posting messages in public Facebook and Twitter sessions. Previously, if an application posted a message, it was shown as a public post or tweet.
}}
{{Issue
|TicketNumber=NEXUS-10008
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
|Content=Digital Channels now supports a simple notification message template in the Standard Response Library that allows for variables but does not include images, header and footer options.
|LocalContent=Digital Channels now supports a simple notification message template in the Standard Response Library that allows for variables but does not include images, header and footer options.
}}
{{Issue
|TicketNumber=NEXUS-10006
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
|Content=Agent can now see how many characters have been included in the current SMS message so they can keep within prescribed limits.
|LocalContent=Agent can now see how many characters have been included in the current SMS message so they can keep within prescribed limits.
}}

← Older revision		Revision as of 04:45, November 10, 2022
Line 1:		Line 1:
−	~~{{ComponentRN~~	+	#REDIRECT [[Draft:RN/DigitalChannels/100.0.130.6297]]
−	~~\|ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558~~
−	~~\|JQL=issue in (NEXUS-10192, NEXUS-10186, NEXUS-10006, NEXUS-10044, NEXUS-10008, NEXUS-10066, NEXUS-10047)~~
−	~~\|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1~~
−	~~\|ReleaseDate=2022-11-09~~
−	~~\|Highlight=Agents can now see a character counter for SMS messages.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10192~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	~~\|Content=Agents can now push a website URL to a customer as an SMS message. Previously, the customer would not receive the SMS message with the URL.~~
−	~~\|LocalContent=Agents can now push a website URL to a customer as an SMS message. Previously, the customer would not receive the SMS message with the URL.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10186~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	~~\|Content=CX Contact users are now able to send test emails. Previously, the “Send Test Email” button would not work in certain cases.~~
−	~~\|LocalContent=CX Contact users are now able to send test emails. Previously, the “Send Test Email” button would not work in certain cases.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10066~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	~~\|Content=When using a third-party email provider for outbound email with CX Contact, administrators can now configure the webhook with an email domain. Previously, a full email address was required.~~
−	\|LocalContent=When using a third-party email provider for outbound email with CX Contact, administrators can now configure the webhook with an email domain. Previously, a full email address was required.
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10047~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|Content=Digital Channels now supports multiple connections for outbound email interactions in a single tenant~~: ~~built-in connector to SparkPost email provider, a custom gateway built with a third-party email API and~~/~~or a built-in connector to Genesys Cloud CX aggregation service. Previously, only one option was possible per tenant.~~
−	\|LocalContent=Digital Channels now supports multiple connections for outbound email interactions in a single tenant: built-in connector to SparkPost email provider, a custom gateway built with a third-party email API and/~~or a built-in connector to Genesys Cloud CX aggregation service. Previously, only one option was possible per tenant.~~
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10044~~
−	~~\|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1~~
−	~~\|Content=Designer applications are now prevented from posting messages in public Facebook and Twitter sessions. Previously, if an application posted a message, it was shown as a public post or tweet.~~
−	\|LocalContent=Designer applications are now prevented from posting messages in public Facebook and Twitter sessions. Previously, if an application posted a message, it was shown as a public post or tweet.
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10008~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|Content=Digital Channels now supports a simple notification message template in the Standard Response Library that allows for variables but does not include images, header and footer options.~~
−	~~\|LocalContent=Digital Channels now supports a simple notification message template in the Standard Response Library that allows for variables but does not include images, header and footer options~~.
−	}}
−	~~{{Issue~~
−	~~\|TicketNumber=NEXUS-10006~~
−	~~\|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72~~
−	~~\|Content=Agent can now see how many characters have been included in the current SMS message so they can keep within prescribed limits~~.
−	~~\|LocalContent=Agents can now see how many characters have been included in the current SMS message so they can keep within prescribed limits~~.
−	}}

@@ Line 2: / Line 2: @@
 |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
 |JQL=issue in (NEXUS-10192, NEXUS-10186, NEXUS-10006, NEXUS-10044, NEXUS-10008, NEXUS-10066, NEXUS-10047)
-|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a
+|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 |ReleaseDate=2022-11-09
 |Highlight=Agents can now see a character counter for SMS messages.

@@ Line 4: / Line 4: @@
 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a
 |ReleaseDate=2022-11-09
-|Highlight=Digital Channels now supports multiple connections for outbound email interactions in a single tenant.
+|Highlight=Agents can now see a character counter for SMS messages.
 }}
 {{Issue
@@ Line 44: / Line 44: @@
 {{Issue
 |TicketNumber=NEXUS-10006
-|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
+|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 |Content=Agent can now see how many characters have been included in the current SMS message so they can keep within prescribed limits.
-|LocalContent=Agent can now see how many characters have been included in the current SMS message so they can keep within prescribed limits.
+|LocalContent=Agents can now see how many characters have been included in the current SMS message so they can keep within prescribed limits.
 }}