Draft:PEC-ES - Revision history

Bgrenon: Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

2022-01-17T20:50:32Z

Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

2020-07-25T02:41:14Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-15T13:37:36Z

2020-07-15T11:52:35Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-07T19:51:42Z

2020-06-09T13:50:45Z

2020-06-09T13:50:23Z

2020-06-08T14:07:17Z

2020-05-29T01:46:56Z

2020-02-12T19:27:13Z

@@ Line 2: / Line 2: @@
 |displayname=eServices Manager
 |previewers=ESPreview
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
 |definition=The eServices Manager Plug-in gives you the tools to respond to incoming interactions using pre-written Standard Responses. You can also customize the Standard Responses using Field Codes to add a personal touch and create Screening Rules in order to screen interactions for specific words or phrases, which you can then use to decide how to handle the interaction.

@@ Line 7: / Line 7: @@
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Get Started
 |Title=Get started
@@ Line 13: / Line 13: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Install and Config
 |Title=Administrator

@@ Line 2: / Line 2: @@
 |displayname=eServices Manager
 |previewers=ESPreview
-|contentarea=Genesys Engage Multicloud
+|contentarea=Multicloud
 |landingpage=No
 |definition=The eServices Manager Plug-in gives you the tools to respond to incoming interactions using pre-written Standard Responses. You can also customize the Standard Responses using Field Codes to add a personal touch and create Screening Rules in order to screen interactions for specific words or phrases, which you can then use to decide how to handle the interaction.

@@ Line 7: / Line 7: @@
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
-|Platform=PureEngage
+|Platform=GenesysEngage-onpremises
 |Type=Get Started
 |Title=Get started
@@ Line 13: / Line 13: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=PureEngage
+|Platform=GenesysEngage-onpremises
 |Type=Install and Config
 |Title=Administrator

@@ Line 1: / Line 1: @@
 {{MintyDocsProduct
 |displayname=eServices Manager
 |contentarea=Genesys Engage Multicloud
 |landingpage=No
@@ Line 11: / Line 10: @@
 |Type=Get Started
 |Title=Get started
 |Links={{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=GetStarted|display text=Get started with eServices Manager}}
 |Columns=No
@@ Line 22: / Line 20: @@
 *{{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=SRuleUse|display text=Creating and testing screen rules}}
 *{{Link-AnywhereElse|product=PEC-ES|version=Current|manual=Administrator|topic=manageObjs|display text=Managing and working with objects}}
 |Columns=No
 }}
 }}