Draft:PEC-CAB - Revision history

Bgrenon: Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

2022-01-17T20:50:44Z

Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

2021-11-09T21:15:34Z

Text replacement - "Genesys Multicloud CXment" to "Genesys Engagement"

2021-11-09T21:11:39Z

Text replacement - "Genesys Engage" to "Genesys Multicloud CX"

2021-06-30T22:50:21Z

2021-05-11T00:37:23Z

2020-07-25T02:41:58Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-15T13:31:04Z

2020-07-15T12:03:30Z

Text replacement - "PureEngage" to "Genesys Engage"

2020-07-15T11:52:01Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-07T19:48:32Z

@@ Line 2: / Line 2: @@
 |displayname=Callback
 |previewers=CABPreview
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
 |definition=Genesys Callback, which takes its name from the most typical form of deferred voice connection, supports a range of callback scenarios, including the classic callback offered by an IVR as well as call-ins that your customers initiate from your mobile app.

@@ Line 35: / Line 35: @@
 |Platform=GenesysEngage-cloud
 |Type=Developer Resources
-|Description=Find information and tutorials about the Genesys Multicloud CXment Services (GES) API for Callback.
+|Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
 |Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Multicloud CX REST APIs and Tutorials for Callback}}
 |Columns=No

@@ Line 35: / Line 35: @@
 |Platform=GenesysEngage-cloud
 |Type=Developer Resources
-|Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
+|Description=Find information and tutorials about the Genesys Multicloud CXment Services (GES) API for Callback.
-|Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Engage REST APIs and Tutorials for Callback}}
+|Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Multicloud CX REST APIs and Tutorials for Callback}}
 |Columns=No
 }}{{MintyDocsProductLandingSections

@@ Line 37: / Line 37: @@
 |Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
 |Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Engage REST APIs and Tutorials for Callback}}
 |Columns=No
 }}
 |workspace_id=PEC-CAB
 }}

@@ Line 17: / Line 17: @@
 |Type=Release Notes
 |Description=Find information about what changes in each release.
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GES Callback Release Note]
+|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Callback|display text=Callback release notes}}
 |Columns=No
 }}{{MintyDocsProductLandingSections

@@ Line 7: / Line 7: @@
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Get Started
 |Title=How callback works
@@ Line 14: / Line 14: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Release Notes
 |Description=Find information about what changes in each release.
@@ Line 20: / Line 20: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Get Started
 |Description=Start here if you are new to the Callback UI.
@@ Line 26: / Line 26: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Install and Config
 |Title=Administrator
@@ Line 33: / Line 33: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Developer Resources
 |Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.