Draft:GAA - Revision history

Sbogard at 07:31, September 19, 2022

2022-09-19T07:31:36Z

2022-09-19T07:30:05Z

Reverted edits by Sbogard (talk) to last revision by Bgrenon

2022-09-19T07:29:35Z

2022-01-17T20:50:36Z

Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX"

2020-07-25T02:38:35Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-15T13:37:37Z

2020-07-15T11:50:27Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-07T20:08:50Z

2020-06-29T13:51:16Z

2020-06-26T15:52:38Z

@@ Line 8: / Line 8: @@
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 |Platform=GenesysEngage-cloud
 |Type=Install and Config

@@ Line 4: / Line 4: @@
 |contentarea=Genesys Multicloud CX
 |landingpage=No
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 |Platform=GenesysEngage-cloud
 |Type=Install and Config
 |Columns=No
 }}
 |workspace_id=GAA
 }}
 {{NoteFormat|The Genesys Agent Assist plugin for Workspace Desktop Edition is being released to pre-approved customers as part of the Early Adopter Program. This means that both the product and the documentation are still under development. As a result, documentation sections might require revision as the product develops. We advise that you use this documentation with care. Before you make changes that could affect the success of your deployment, verify them with your Genesys representatives.|1}}

@@ Line 4: / Line 4: @@
 |contentarea=Genesys Multicloud CX
 |landingpage=No
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 |Platform=GenesysEngage-cloud
 |Type=Install and Config
 |Columns=No
 }}
 |workspace_id=GAA
 }}
 {{NoteFormat|The Genesys Agent Assist plugin for Workspace Desktop Edition is being released to pre-approved customers as part of the Early Adopter Program. This means that both the product and the documentation are still under development. As a result, documentation sections might require revision as the product develops. We advise that you use this documentation with care. Before you make changes that could affect the success of your deployment, verify them with your Genesys representatives.|1}}

@@ Line 2: / Line 2: @@
 |displayname=Genesys Agent Assist
 |previewers=AgentAssistPreview, GAAPreview
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
 |definition=Genesys Agent Assist provides real-time transcription of a customer call, along with suggested responses which get updated automatically based on the context of the conversation. Recommendations include FAQ suggestions making agents more productive, efficient, knowledgeable and improving the overall customer experience.

@@ Line 5: / Line 5: @@
 |landingpage=No
 |definition=Genesys Agent Assist provides real-time transcription of a customer call, along with suggested responses which get updated automatically based on the context of the conversation. Recommendations include FAQ suggestions making agents more productive, efficient, knowledgeable and improving the overall customer experience.
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
@@ Line 12: / Line 12: @@
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Type=Install and Config
 |Links={{Link-AnywhereElse|product=GAA|version=Current|manual=WDEPlugin}}

@@ Line 3: / Line 3: @@
 |UserFunctions=
 |displayname=Genesys Agent Assist
 |contentarea=Genesys Engage Multicloud
 |landingpage=No