DES/Current/Designer/SurveysDash - Revision history

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/SurveysDash to DES/Current/Designer/SurveysDash: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

2021-04-21T13:57:55Z

Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/SurveysDash to DES/Current/Designer/SurveysDash: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:31:58Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:46:45Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:23:24Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Surveys
|TocName=Surveys
|Context=The reports on this dashboard provide information related to your survey applications.
|ComingSoon=No
|Platform=PureEngage
|Role=Administrator
|Application=Designer
|Section={{Section
|alignment=Vertical
|structuredtext=The '''Surveys''' dashboard gives you information related to your survey applications.

[[file:des_analytics_surveys_dash.png]]

The '''Surveys''' dashboard contains many of the same panel types that are shown on other dashboards, but also includes data that is specific to the surveys in your applications (mostly pulled from the {{Link-SomewhereInThisVersion|manual=Designer|topic=Survey|display text=variables you initialized|anchor=Creating_the_Survey_Application}} when the survey was set up).
|Status=No
}}{{Section
|sectionHeading=Reports on this dashboard
|anchor=Reportsonthisdashboard
|alignment=Vertical
|structuredtext====Survey Count Over Time===
Similar to {{Link-SomewhereInThisManual|topic=SummaryDash|anchor=Count_Over_Time|display text=Count Over Time}}, but specific to the number of surveys that were offered, accepted, or rejected.

===Filter===
(See {{Link-SomewhereInThisManual|topic=AppDetailsDash|anchor=Filter|display text=Filter}}.)

===Sessions Count Over Time===
These histogram reports break the number of session counts down by:

*'''Product Score'''
*'''Company Score'''
*'''Recommend Score'''

These are based on the ratings callers gave during the survey.

===Sessions By Score===
These pie graph reports are in pie graph format and break the number of session counts down by:

*'''Product Score'''
*'''Company Score'''
*'''Recommend Score'''

These are based on the ratings callers gave during the survey.

===Survey Answer Distribution===
This report lists the questions that were presented to callers, along with the average scores for each question, the total number of sessions in which the question was presented, and the total number of sessions where the question was answered.

===Sunburst Path Analysis===
This report gives you a quick snapshot of how many surveys were offered, accepted, or rejected.
|Status=No
}}
}}

← Older revision	Revision as of 13:57, April 21, 2021
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@@ Line 5: / Line 5: @@
 |Context=The reports on this dashboard provide information related to your survey applications.
 |ComingSoon=No
-|Platform=GenesysEngage-onpremises
+|Platform=GenesysEngage-cloud
 |Role=Administrator
 |Application=Designer

DES/Current/Designer/SurveysDash - Revision history

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/SurveysDash to DES/Current/Designer/SurveysDash: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"