DES/Current/Designer/SendEmail - Revision history

WikiSysop at 14:00, June 28, 2022

2022-06-28T14:00:42Z

Ed.jamer@genesys.com: Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/SendEmail to DES/Current/Designer/SendEmail: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

2021-04-21T13:58:59Z

Ed.jamer@genesys.com moved page PEC-ROU/Current/Designer/SendEmail to DES/Current/Designer/SendEmail: Text replacement - "PEC-ROU/Current/Designer/" to "DES/Current/Designer/"

WikiSysop: Text replacement - "\|Platform=([^\|])GenesysEngage-onpremises([\|])" to "|Platform=$1GenesysEngage-cloud$2"

2020-07-25T02:33:24Z

Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2"

WikiSysop: Text replacement - "\|Platforms?=([^\|])PureEngage([\|])" to "|Platform=$1GenesysEngage-onpremises$2"

2020-07-15T11:46:52Z

Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2"

Bgrenon: Published

2020-06-08T15:21:42Z

Published

New page

{{Article
|Standalone=No
|DisplayName=Send Email Block
|TocName=Send Email Block
|Context=This block enables an agent to send an email to the customer.
|ComingSoon=No
|Platform=PureEngage
|Role=Administrator
|Application=Designer
|Section={{Section
|alignment=Vertical
|Status=No
}}{{Section
|sectionHeading=Message tab
|anchor=Messagetab
|alignment=Vertical
|structuredtext=====Specify From Address====
Select the variable containing the email address to be used as the '''From''' address.

[[file:des_send_email_message.png]]
|Status=No
}}{{Section
|sectionHeading=Results tab
|anchor=Resultstab
|alignment=Vertical
|structuredtext=Specify the variable in which to store the results of the email operation.
|Status=No
}}
}}

@@ Line 3: / Line 3: @@
 |DisplayName=Send Email Block
 |TocName=Send Email Block
-|Context=This block enables an agent to send an email to the customer.
+|Context=This block enables Designer to send an email that an agent created in advance.
 |ComingSoon=No
 |Platform=GenesysEngage-cloud
@@ Line 9: / Line 9: @@
 |Application=Designer
 |Section={{Section
 |alignment=Vertical
 |Status=No
 }}{{Section
-|sectionHeading=Message tab
+|sectionHeading=Message tab settings
 |anchor=Messagetab
-|alignment=Vertical
+|alignment=Horizontal
-|structuredtext=====Specify From Address====
+|Media=Image
-Select the variable containing the email address to be used as the '''From''' address.
+|image=Des_send_email_message_tab.png
+|AltText=Selecting the From email address in the Message tab of the Send Email block.
-[[file:des_send_email_message.png]]
+|structuredtext=This setting is optional. If you want to display a different '''From''' address that the one used in the agent's email, use this setting to select the variable containing the '''From''' address to be used.
 |Status=No
 }}{{Section
-|sectionHeading=Results tab
+|sectionHeading=Results tab settings
 |anchor=Resultstab
-|alignment=Vertical
+|alignment=Horizontal
-|structuredtext=Specify the variable in which to store the results of the email operation.
+|Media=Image
 |Status=No
 }}
 }}

← Older revision	Revision as of 13:58, April 21, 2021
(No difference)

@@ Line 5: / Line 5: @@
 |Context=This block enables an agent to send an email to the customer.
 |ComingSoon=No
-|Platform=PureEngage
+|Platform=GenesysEngage-onpremises
 |Role=Administrator
 |Application=Designer